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West Dean College

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Newest reviews for The White Horse

  • Anonymous
      United Kingdom
    23 August 2014

    beautiful rooms and decor. Very friendly and helpful staff. Very good pub food and attentative service. Breakfast very good also. Quiet location. Wifi works!

    though rooms are beautiful the one we had (top floor) was not very practical with sloping ceiling. Rugs were not very clean.

    7.5

  • Anonymous
      United Kingdom
    22 August 2014

    Friendly staff Cleanliness Design of the room and bathroom

    10

  • Robert
      United Kingdom
    13 August 2014

    Location,staff,general atmosphere was great just the ticket

    9.2

  • Peter
      United Kingdom
    11 August 2014

    Lovely pub atmosphere with superior food and accommodation.

    9.6

  • M
      United Kingdom
    5 August 2014

    No towels included Had to ask Fire alarm went off at 6 am

    7.9

  • Nicholas
      United Kingdom
    4 August 2014

    The rooms were cute, cosy and very well appointed. The food and choices of wine were fantastic The setting is picture perfect

    There was never enough staff working, which made ordering food and drinks and long process. When dining in the restaurant, we heard the manager berate her staff for making simple errors despite them being run off their feet. Clearly she thought it was out of earshot of customers, but to us it ruined what was otherwise a fantastic evening in the countryside. The same manager also scolded my wife for having not told me that our entree had been cancelled because the waiter/waitress was unable to locate us (despite us having told them we were moving inside to escape the night chill).

    8.8

  • Katharine
      United Kingdom
    20 July 2014

    They were extremely accommodating as we had a young child -- very family friendly, with a cot, children's plates and cutlery, and just very welcoming in general (not always the case with little ones). I found both the accommodation and the meals at the pub to be very good value.

    The wait service was a bit touch-and-go, but perhaps the girl(s) were new, and it was quite busy.

    9.2

  • Michael
      United Kingdom
    16 July 2014

    Location, atmosphere, dinner and breakfast.

    Having to ask to get things tidied up when we arrived.

    6.7

  • Susan
      United Kingdom
    1 July 2014

    Excellent location for attending Goodwood. Set in beautiful countryside. Excellent food although quite pricey.

    Our room was the upper floor of a cabin and had sloping ceilings which made it a little cramped for the label luxury room.

    7.1

  • Ian
      United Kingdom
    1 July 2014

    Hospitality at its best.beautiful inn,glorious gardens,luxurious bedrooms,stag room with romantic hot tub .Food and wine exceptional,local fresh ingredients.The team worked extra hard to take care of all our needs.The personal touch made our stay special.

    leaving.

    10

  • Mark
      United Kingdom
    29 June 2014

    Friendly staff and excellent feel. Didnt eat but restaurant looked great as well as pub

    9.2

  • Patrick
      United Kingdom
    28 June 2014

    Absolutely fantastic location, and the rooms were very clean and tastefully appointed. Food was really excellent too!

    The walls of the room were paper-thin, and every conversation, TV programme and snore from neighbouring rooms could be heard with completely clarity! This was really an issue when trying to get to sleep, and despite the other wonderful aspects of this pub I'm not sure I could stay here again.

    8.8

  • Anonymous
      United Kingdom
    25 June 2014

    The location, the room and the food. We thoroughly enjoyed our stay.

    Nothing

    10

  • Angela
      United Kingdom
    13 June 2014

    Unique rooms and decor - friendly atmosphere - and amazing location & food.

    10

  • Karen
      United Kingdom
    12 June 2014

    They deliver milk in the morning to your room but I wasn't told the night before so didn't get a drink until I went for breakfast

    7.5

  • Fraser
      United Kingdom
    10 June 2014

    I loved where The White Horse was situated, close to the Sussex Downs, the setting is stunning would definitely go back

    7.5

  • Keith
      United Kingdom
    2 June 2014

    We got this stay on a deal and was excellent for what we paid, dont know if I could have paid full price. We had a stag room so also had a hot tub which we didnt expect. Food was wonderful, the dinner and breakfast. Would go again.

    We thought the room should have been cleaner, the standard compared to everything else was disappointing but as I am a cleaner maybe I was being picky!!

    8.8

  • Nicola
      United Kingdom
    28 May 2014

    We stayed in the 'rabbit' room, which was very modern but tastefully decorated. The bed was large and comfortable, with tea and coffe making facilities in the room. There was a large choice for breakfast, which was very tasty.

    As the room appeared to be in the loft it had a sloping ceiling which meant that I had to duck my head to walk past the bed. Although the hotel is described as having a choice of bath or rain shower, with some baths having a roll top or spa function.....ours had neither. Nor did we have a proper shower, just an attachment on the tap. You had to sit in the bath to use this. Our room did not have a 50inch tv as advertised, and although we didn't really care as we were not there to watch tv, it seems like false advertising. The staff were a little slow, and it all seemed a little unorganized. It wasn't clear where to check in or out (just go to the bar). We were left waiting without any acknowledgement. At breakfast we had to ask for a menu , then had to ask for someone to take our order, then had to wait a long time for food. Customer service could be improved for the price! Although it was a lovely hotel, it lacked a certain something and I left feeling it was over priced. Perhaps if the customer service was improved then I would feel better about paying so much to stay here.

    6.7

  • Stephanie
      United Kingdom
    27 May 2014

    Staff were friendly, room was a big surprise, really tastefully furnished not what i expected from a pub. Lots of nice touches, fresh coffee in the room, fresh milk delivered to the door in the am.

    Breakfast didnt start until 8am which was too late for me to enjoy.

    10

  • Anonymous
      United Kingdom
    21 May 2014

    Beautiful rooms, gorgeous pub, very friendly service and great food.

    Slightly pricey. Especially the pub food. 1 course each and 2 drinks came to £65.

    9.2

  • Rosie
      United Kingdom
    14 May 2014

    Cosy bar, good food.

    Room small and rather dark.

    7.1

  • Anonymous
      United Kingdom
    13 April 2014

    The location is very beautiful. The pub itself is very charming, relaxed and comfortable. The food was nice and the staff were very friendly. A great location to get away from the grind of normal every day life.

    The room was a little dark, and also a little noisy at night time, not sure if it was the heating or air conditioning. Tea/coffee facilities but no milk, until we realised a bottle had been left by our door in the morning. A nice touch but would have been better if they had informed us, we just thought they had not put any in the room. Lastly, a little expensive for the standard of accommodation.

    7.1

  • Anonymous
      United Kingdom
    4 April 2014

    Food was fantastic. Nice stylish rooms.

    No proper shower in bathroom so awkward showering. 25mins late being sat for our dinner reservation with no apology from staff.

    6.3

  • Anonymous
      Poland
    4 April 2014

    Excellent restaurant

    10

  • David
      United Kingdom
    31 March 2014

    Excellent food

    the room was cold on arrival and under floor heating takes a long time to be effective

    7.5

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