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Stonecross Manor Hotel

hotel Stonecross Manor Hotel is situated on the edge of Kendal, one of the Lake District's most important market towns. it has free parking and easy access from the M6 and A591.

Most recent booking for this hotel was yesterday at 21:06

Score from 225 reviews Good 7.5/10

Newest reviews for Whoop Hall Hotel and Leisure

  • Gillian
      United Kingdom
    29 August 2014

    Leisure facilities and location

    Bar staff not very friendly

    6.3

  • Nasi
      United Kingdom
    27 August 2014

    We traveled to Browside for a family reunion. The best part was using swimming pool and etc., The staff were nice and our breakfast was good. We always enjoy traveling to York.

    Rooms were small. I doubt they washed the cups properly in the mornings, and I know the spoons were filthy. For the money it could have been much better than that.

    7.9

  • Andrew
      United Kingdom
    26 August 2014

    Great place to stay with friendly staff, comfortable rooms and great location for exploring the Lakes and Yorkshire Dales. Used the gym too even though we were meant to be relaxing! Would stay here again.

    9.6

  • John
      United Kingdom
    18 August 2014

    The location was good and the breakfast was excellent.

    Room decoration was tired and bathroom not very clean. Evening meal was medioca and over priced.

    4.2

  • Anonymous
      United Kingdom
    9 August 2014

    Attached sports facilities

    A tired hotel in need of renovation (especially the rooms)

    8

  • Suzanne
      United Kingdom
    9 August 2014

    the leisure facilities were good, well kept, and nice. Personally I was disappointed the pool was 1.3 m at the shallow end - I need it to be a bit shallower to feel safe. I appreciate others are not bothered about this, maybe something on the website giving pool depths would help. I loved being able to have a massage the next morning, having had a bout of stiffness in my shoulders. It made a huge difference to our holiday.

    The main course was disappointing and not as nicely cooked as it might have been. the lentils were hard, and the duck overcooked with lots of dry bits. breakfast nothing special for the price.

    8.3

  • Anonymous
      United Kingdom
    8 August 2014

    the swimming pool was great, the room was nice with a good size bed, good breakfast.

    One member of staff who appeared to be a manager was very rude numerous times throughout our stay, first to my partner and then to both of us. On one occasion we asked him what time the bar stopped serving and he said "we shut the doors at 12" in a patronising manner. when we returned at 5 past 11 he said the bar was shut saying, "I said we shut the doors at 12, everybody spent their money here earlier except you YOU IDIOTS." I've never received such poor treatment from a customer service representative, absolutely disgusted.

    6.7

  • Tim
      United Kingdom
    7 August 2014

    Car friendly location, good views, nice distance for walking into town of an evening. (Unfortunately on a very busy road; not family friendly & not possible to use footpaths the whole way. Obviously beyond the hotels control, but important for young families to be aware of.) Lively, busy bar area used by weekenders & locals, well liked bar staff. Good amenities for 3 generation family breaks, especially in a damp, but beautiful region. Very pleasent staff on leisure /spa Reception.

    Full room prices/star ratings not truely representative of our stay-experience. Pervaisive 'greasy food ' smell in the restuarant area. Cheap ingredients/poorly cooked breakfast, Dinner better, but only if eaten in bar area. Room space/decor and furnishing poorer than website photos depict. Noisy bathroom extractor fan, but too little natural light in bath-room, to see without putting on the light & therefore the noisy fan even in the daytime, & it seemed to run for ages. (Fan & therefore lights left on by chamber-staff. Perhaps to dry the floor; weather was very warm, but quite wet. However not an environmentally friendly solution & expensive for the business.) Room too hot, but unavoidable in a 'good summer'. I didn't ask, but a top-sheet in room would have been good. (I slept under the then dry bathtowel!) Had to have window widest open, road noise disturbing; but again not the hotels'fault'. Only 1 channel on room TV. Possibly because we had a handset which was not the same brand as the TV. Too busy in the 'great outdoors' to follow this up with Reception. Room hot-drinks tray not as well stocked after 1st night.

    5.8

  • Richard
      United Kingdom
    5 August 2014

    Leisure facilities

    The fact that i had a phone call to tell me there was not a double room available. I was only twenty mins away. £5 plus for a single Dalwhinney, they are full of grand illusions as the hotel and staff are very poor.

    3.8

  • Karen
      United Kingdom
    1 August 2014

    Comfy bed,staff friendly on the whole Food ok,good facilities in hotel

    Cleanliness in bathroom,lights fans not working loo brushes disgusting. Manager overpowering and making feeble excuses. Asked for jug of tap water on table,said bar pipes were not suitable couldn't walk to kitchen to get one . Bar prices very high £5 for glass of baileys . Hair dryer not in rooms

    5.4

  • Maureen
      United Kingdom
    28 July 2014

    location

    A bit like faulty towers shower did not work

    7.1

  • Roger
      United Kingdom
    28 July 2014

    1.Space; to park easily, walk around to stretch after a long drive ( or large dinner! ).Spacious bar/lounge/dining areas. Everywhere immaculate.Staff very attentive.

    Shower hot-water delivered constant very hot water however one set it! Room 4.

    9.2

  • Susan
      United Kingdom
    24 July 2014

    Location and room size good.

    Shower too small, couldn't get to controls without being in shower so blasted with freezing water before hot came through. Radiator on in our room inmiddle of summer, we had to ask twice for it to be turned off as we weren't able to do it. Food overpriced.

    6.3

  • Ev
      United Kingdom
    22 July 2014

    Great location, restaurant has some lovely food and the staff are very pleasant

    the room didn't have a shower, just a bath, which is highly unusual for a hotel of any description

    7.9

  • Grahame
      United Kingdom
    21 July 2014

    SHOWERS OLD AND INEFFICIENT MOLD IN SHOWER CUBICLE DATED BEDROOM FURNITURE, LOOSE WARDROBE DOORS, CURTAINS IN BEDROOMS DIRTY. COOKED BREAKFAST NOT HOT

    4.6

  • Graham
      United Kingdom
    16 July 2014

    Spa area Dining area Food Bed Free Parking Proximity to National Park

    Bedroom furniture dated

    7.9

  • Merinda
      United Kingdom
    15 July 2014

    Facilities and location

    The bed was broke and we told staff but nothing was done about it

    4.6

  • Anonymous
      United Kingdom
    15 July 2014

    swimming pool , breakfast

    7.9

  • Patrick
      France
    15 July 2014

    easy parking. great pool and sauna complex

    room 22, bathroom grouting needs replacing. No wifi.

    7.1

  • Irene
      United Kingdom
    13 July 2014

    Food was ok

    Not clean. Very dated. Owner.

    3.8

  • Baden
      United Kingdom
    12 July 2014

    convenience, parking and open countryside/

    property needed some tlc.

    6.3

  • Anonymous
      United Kingdom
    9 July 2014

    Price. Breakfast was cold. Leaking Radiator in Toilet not attended to. Paint falling off walls and Ceiling in Toilet.

    4.6

  • Beverley
      United Kingdom
    6 July 2014

    Friendly staff, we had my brothers funeral afternoon tea there as it was the cheeriest place closest to Wray, the afternoon tea was excellent, the room nice, as there was over 150 people the staff managed very well. I would recommend for functions. They even gave discounts to some people that decided to stay the night so they could have a drink,

    10

  • Marc
      United Kingdom
    5 July 2014

    Fantastic place good on site facilities

    Not many staff

    8.8

  • Tony
      United Kingdom
    4 July 2014

    The Spa facilities were excellent and the location of the Hotel was good for reaching the Lake District and Yorkshire

    9.6

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