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228 Renfrew Street , Glasgow City Centre, Glasgow, G3 6TX – Show map
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The Willow Guest House's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 6 per day.
24-hour front desk, Luggage storage
Newspapers, Non-smoking rooms, Family rooms, Heating
From 13:00 hours
Until 10:30 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
The Willow Guest House accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 251 reviews
Value for money
Show reviews from:
With free parking and free Wi-Fi, Campanile Glasgow Airport is just 10 minutes from Glasgow centre. The hotel has a restaurant and a 24-hour front desk. Glasgow Airport is just 10 minutes' drive away....
Score from 676 reviews Very good
Close to The Hydro entertainment venue, SECC and Kelvingrove Park, this boutique hotel is 5 minutes' from Glasgow city centre and the West End.
Score from 1773 reviews Good
Re-opened in September 2010 after a £20-million refurbishment, this hotel is located at Glasgow Central Station, within Glasgow’s shopping district; it boasts a fine restaurant, a champagne bar and 21...
Score from 1422 reviews Very good
Set in the heart of the city centre, McLays Guest House is well located for visiting Glasgow’s many museums and art galleries and is just a few minutes’ walk from lively Sauchiehall Street and...
Score from 873 reviews Review score
Pleasant, simple, clean room, comfortable bed, generous storage space; shower room/wc very small but functional and very clean. Hot water REALLY hot. Lack of fuss or bureaucracy on check-in and check-out. I chose to stay in bed longer rather than have breakfast (included in my price) so can't comment, but it smelled good.
Very steep steps up to the front door. The faintly ironical attitude of the gentleman at reception: while not unwelcoming, I found his manner disconcerting, and I overheard him confusing a foreign family who were trying to ask what breakfast consisted of, by telling them "Food". Funny if you speak the language well; potentially off-putting if you don't.
Really good quality-price ratio! Good location.
Location, friendly staff, good service for breakfast
noise from outside could do with better windows.
Location, staff dropped everything to help.
Bed very hard
great location and surprisingly quiet at night. Helpful staff
terrible porridge (in Scotland !!!) and no brown or wholemeal bread on offer. Also room smelt of smoke a bit
customer service - late for breakfast, but I still got some. Excellent quality too
Location means walking up short hills to get to the venue
The liveliness and good humor of the kitchen staff, the location on Garnet Hill is central, convenient, and a block away from the Art School, the television in the room. If you are looking for a modern immaculate hotel, this guest house is not for you. But if you want to see an old aspect of Glasgow, the architecture, the people, the run-down city center, you might like the Willow Guest House. The management staff was kind, helpful, and friendly.
The cleaning staff needs to completely retrained or replaced. The same garbage on the front steps for nine days straight, dirty clothes and food under the bed, food scraps in the desk drawer, black mold and hair in the bathroom, old dirty carpets, dirt and dust all over the common areas. One computer in the lobby set up for guests would be helpful. The TV in my room needed repair. Smoking is still allowed in the rooms, so it adds a dingy aspect to the place. Despite all of this, the room was warm and dry and I enjoyed my stay at the Willow Guest House!
The location was good for nights out as it was a 1 minute walk to the main strip of bars. There were plenty of take aways on hand. Did allow us to have a late checkout but was very expensive.
The shower didnt work. The room was freezing and didn't have any heating. The wardrobe stank of sick and we couldn't access the wifi. staff were mixed one was rude the other happy to help but didn't seem to know much or be able to help.
I thought the location was good
I didn't think the staff were very friendly, quite abrupt, I was laughed at when I asked if there was a lift, not pleasant at all.
Friendly place and good position with shops and bars etc just a few minutes away.
Wifi didnt work so it was very frustrating
The outside of the building looks nice and hides the horrors inside
This hotel is awful inside, it has not been updated for centuries and everything is old and tatty. The lampshades are half falling off and it was like something out of faulty towers. The shower was one of those occasions when you feel dirtier after showering then you do before. I would not recommend this hotel to anyone considering a nice get away! The mattress is like sleeping on plywood!
Central location for shops, transport and Museums etc.
No lift, you need to be reasonably fit as steps up to hotel.
mostly comfortable and convenient
noise at night. I was in room 33 and there was a great deal of banging outside my door from 10pm onwards. difficult to get to sleep.
Only stayed one night
The filthy room
The location was good, but having no door lock l was unable to make use of it. The bed was comfortable.
The receptionist was more interested in watching the football on his tablet, l had to request a tax receipt. The key to the room was of no use as the lock did not work! Therefore unable to leave the room with valuables inside. The TV remote was not available. The WiFi was not very good in my room on that evening, the morning it improved. But bbc1 was OK. I decided not to try the breakfast as the whole experience had not been good. For £120 l expect more. Having booked on the day, last minute.
Quiet but central street. Cheerful staff serving hearty breakfast.
Having to carry bags up lots of steep steps:19 from pavement to front door and more inside. Tech problems with both shower and wifi.
the staff friendliness, the shower and the hot running water which didnt take hours to come thro , this is to be expected I know but by the time I got in my room and looked around at the old furnishings this was a pleasant surprise
the quilt on the bed looked dirty, the room was dark and at the back of the hotel, I had to go up 2 flights,thro a door, across a landing down a flight , thro a door, round a corridor to get to my dark dirty smelly room. Someone had smoked in there, the sash window was either down or you had to hold it up or jam something under it for ventilation.
close to charing cross station, shops and restaurants.
lots lots of stairs, unhelpful and rude staff she did not help me to find the hotel, Breakfast is 1 hour only, they serve breakfast from kitchen to your table which is good, BUT one of the staff talking in a very loud voice, bec of their behavior you don't feel comfortable to ask for other items. Not relaxing atmosphere at all. the room was dusty especially in the chairs (no body clean it for ages). Noisy bed. weak wifi signal Very Expensive for what you get.
Relatively well located, about 20 minutes on foot from the city center, train and bus stations.
If you come by train/bus you are to walk about 20 minutes uphill, or to be acquainted with the local buses. WiFi is not functioning.
*Excellent location - just a few minutes from Sauchiehall St. and the Glasgow School of Art *Genuine friendliness and Glaswegian hospitality from all staff and proprietors - I stayed for 12 nights and felt very at home. Staff don't stand on ceremony or spend their whole time trying to please, which I found really refreshing, but were interesting to talk to and gave me some good recommendations for places to visit which weren't in the guide book *Security - someone available in reception 24 hours a day *Old building with lots of character - three town houses knocked through, with wide main staircases lit by large skylights above *Quite spacious room with larger than usual flat-screen TV and comfortable double bed, even though I'd paid for a single *No frills, which is what you'd expect from the two-star rating, but all the basics were well catered for *plenty of plug sockets for recharging phone, cameras etc.
*Wi-fi didn't work in my room, but there was a quiet shared area on the ground floor where it worked well. *Might not be suitable for anyone with mobility issues due to steep front steps and nearby hills
Friendly and helpful staff, good location, nice breakfast.
the location is great, right in the city centre
outdated decor, poor facilites, Wifi didnt work all week even though it was reported in the first hour (guy on reception didn't seem to care in the slightest) 1 iron and board for a 40+ room hotel, water still in the kettle from the previous guest, magazines and shopping bags in the cupboards, hairs on the bathroom floor from previous guest, bathroom not cleaned daily, hairs after shaving still there after the cleaners had been in. bed springs were all broken. single room was smallest i have ever stayed in. curtains were torn and thick layer of dust on the light fitting.
Location ok within Glasgow on busy period.(commonwealth Games etc.,) Breakfast good staff within kitchen good.
Room average for guest house. Not clean -found food and other old dirty items under bed and in bathroom. For the four days there still same - so not much done. Wifi unable to be connected. Price too much for the service provided. No hot water in bathroom sink - used shower hose to fill sink. list goes on......not recommend. As I travel to Glasgow regular will not stay or recommrnd this place.
Good breakfast, comfortable room.
No plug in the bathroom sink.
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