The Wrea Head Hall Country House Hotel & Restaurant  

A very comfortable hotel in a beautiful setting, close to where our friends live.

Had an excellent family get - together. Food was very good and staff friendly.

Hotel is undergoing reburbishment so rooms were in need of attention but this did not distract from enjoyment of the stay.

The staff in this hotel were excellent. The food was very good and the atmosphere was relaxed. The hotel is under new management having just come out of receivership but from the guests point of view this is not evident apart from some obviously missing artworks from the walls (the bankers left the hooks behind). A beautiful and comfortable hotel in tranquil surroundings. The hotel was quite quiet when we went just before Easter but the other guests we did meet were nice. So...friendly staff, good food and nice clientele. What more can you ask? I'd recommend it.

Lovely staff and wonderful building. Will def be staying again.

The room was quite cold, especially at night as the bedding isnt very thick. The Hotel doesnt use duvets but thin blankets which wasnt very nice in a cold room. If this was changed I would def be visiting the hotel again.

The hotel has a lot of potential. The location was very picturesque and the food in the restaurant was very nice.

The room was very cold, due to the heating not being switched on until later and the staff were not always the most helpful, being told different things by different people. Although the rooms were clean, there were little things that letdown the overall cleanliness and standard of the hotel.

We have stayed at the Wrea for a number of years now and we have always enjoyed our stay,pleasant rooms views over the gardens and we have always enjoyed the food we have been served.Plesant staff the log fires,statley home interior.

We have nothink we did'nt like

Excellant servise from start to finish food very good

The exterior of the Hotel looked great, the public areas were full of character but a little worn!, Bed was comfortable, staff were polite.

The exterior and public spaces were as I would expect, our room (9) was a broom cupboard!, It was so small I could only get into the 4'6" double bed over the end!, I had to move furniture to get into the bathroom and when on the toilet my knees hit the shower. The decoration of the room was in a bit of a state, the carpet bar on the bathroom was missing. The breakfast room was being re-decorated, at least all the pictures were missing leaving dirty marks on the walls. I had poached eggs on toast, the eggs were over cooked and tasted strongly of vinegar, the toast was soggy where the eggs were not drained.

Friendliness of the staff - nothing too much trouble. Comfort of our accommodation.

Meals and location

no iron no trouser press bed springs on matress broken mirror light and broken toilet seat not repaired inspite of complaint to reception w fi out of action not the type of quaility I expected or paid for!!!!!!!

We liked the food,the quietness of the room,the staff.

We had booked a superior room no 12..The toilet did not flush.One bedside light did not work.The two easy chairs were stained.This was not a superior room.Outside the grounds had a run down atmosphere.

Ref: 730471247 My husband and I have just returned from a 2 night stay at the Wrea Head Country Hotel. We are both extremely angry about the experience we had. As soon as we set foot in the bedroom No17 it was claustrophobic and we requested another room straight away, it seems there were none and we had no option but to stay. As you will see from the reference number we paid £210 for the 2 nights stay and for that we got an attic single sized bedroom . The mattress was atrocious and we both suffered back pain the following mornings. The décor should always come second to a basic need for a decent mattress. We have never had this problem with Premier Inns !!! Then there was the problem of the heat in the room, it has been a very hot weekend and the temperature in that room and especially through the night was horrendous. After the first night of not sleeping due to a poor quality mattress and excessive heat in the room (with both small windows wide open) we asked again to change the room if possible and were offered an electric fan, which we declined, it was almost impossible to sleep with all the other factors without a noisy fan buzzing. There was also a problem with the TV remote it did not switch off the TV and the only way was by the wall switch under the TV. The remote only worked intermittently. The bathroom shower was extremely weak although the bathroom itself looked nice again the basics had been overlooked. This is our first time in an English Rose Hotel it was to be a special break to celebrate my birthday. It has been an occasion to remember for all the wrong reasons and I am extremely disappointed and aggrieved. What you see on line IS NOT what you get where rooms are concerned. Sent to English Rose Hotels 4/7/11