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Newest reviews for The Wrea Head Hall Country House Hotel & Restaurant

  • Martin
      United Kingdom
    August 19, 2014

    The food was very good the location excellent quite grand, staff pleasant, lovely view from room

    Toiletries not replenished enough, the little things that you look forward to we're not forthcoming. Problem with toilet, did not flush, water running all night, downstairs loo not very clean, all in all quite disappointing

    5.8

  • Peter
      United Kingdom
    August 12, 2014

    A friendly and relaxed atmosphere with a feeling of being a genuine guest rather than a customer.

    Nothing to dislike.

    9.6

  • Deborah
      Jersey
    August 12, 2014

    Very traditional, lovely country house hotel. Excellent breakfast. Beautiful grounds.

    Would have like a pool, but I believe one is planned to be built.

    8.3

  • John
      United Kingdom
    August 8, 2014

    no lift

    9.6

  • Helen
      United Kingdom
    August 7, 2014

    Staff-excellent, nothing too much trouble & very professional Location-idyllic & peaceful Food-supreme, especially the breakfasts Atmosphere-calming & yet grand without being pretentious

    Bedroom 11- no view except 3 walls. Very small with no seating area No shelving area in the shower room. Not sure, but it feels like this room may be above the kitchen as there is a constant smell of food & the room is unbearably hot. The price for this room is the same as any other standard room which look far superior. If you wanted us to get out & about...you did a good job!

    8.3

  • John
      United Kingdom
    August 3, 2014

    Fabulous location and marvellous setting which is a good alternative to traditional hotels in centre of Scarborough. Good location for exploring the area. Staff generally friendly and helpful. Only had breakfast in the restaurant which was good with good selection and well cooked and presented.

    Hotel in serious need of refurbishment - there are signs this is happening but no concerted effort to get it all done anytime soon. Carpets are threadbare, many narrow corridors and stairs to reach the rooms. Not the cleanest hotel we have stayed in. The bar is like a 'morgue' but there is a good pub in the village (walking distance) serving proper beer!

    6.7

  • John
      United Kingdom
    August 3, 2014

    Set in beautiful grounds beautiful grand house good breakfast

    Such a shame hotel let itself down on cleanliness. Cobwebs in bedroom, bath not cleaned properly. Lovely conservatory but unable to sit and relax because there were dead flies all over the place such a shame. Somebody needs to sort out the housekeeping.

    5

  • Claire
      United Kingdom
    August 1, 2014

    Main areas of hotel, entrance,bar,gardens. Friendly staff. Good food.

    We understand the rooms are being refurbished and we were in one that waus still waiting to be done.The room was clean but definitely needs updating. Main issue is the sound transfer between the rooms,very thin walls and can here the next room using the bathroom as if they are in the same room. Parking not marked out and had to park near old coach house which seemed to be someone's home!

    7.5

  • Dianne
      United Kingdom
    July 25, 2014

    The setting it's so peaceful

    The room was far too hot we never slept in the bed just laid on top we were above the kitchens and boilers also the cold tap ran hot water cleaning your teeth was difficult also breakfast yoghurt etc were limited and milk in room was full fat not healthy

    6.3

  • Richard
      United Kingdom
    July 24, 2014

    lovely building, nice grounds, good location close to Scarborough

    Lot of renovation still to do

    7.5

  • Gordon
      United Kingdom
    July 17, 2014

    Enjoyed the comfort of all the rooms. Attentiveness of the staff.

    9.6

  • Helen
      United Kingdom
    July 16, 2014

    Very helpful and friendly staff. Lovely location and views. Food excellent.

    10

  • Simon
      United Kingdom
    July 5, 2014

    Location,building, grounds & garden Free Pimms if having an evening meal Food pretty good

    Bathroom of room 18, cracked tiles, leaking shower very cramped.

    8.3

  • Brigitte
      United Kingdom
    July 1, 2014

    Good location with lots of potential once total refurbishment is completed.

    Lacking in genuine customer service - when we reported an issue ie shell in scallop starter, the supplier was blamed. Indulgence menu was overpriced and lacked the wow factor. Pricey wines though very nice. Poached eggs were not runny in the eggs benedict. Cracked window in the lounge looked awful. We were really looking forward to our visit but were sadly disappointed by the overall lack of wow factor.

    5

  • N
      United Kingdom
    July 1, 2014

    Food and service were good although the young staff need to get a sense of humour and interact with guests

    Humourless young staff, noisy rooms above the bar. No cocktails available. Very disappointed as it was stated in the blurb that they would be...

    7.9

  • Melvyn
      United Kingdom
    June 29, 2014

    Food was good, well cooked and well presented by excellent staff. Grounds were extensive and pleasant, with a nice terrace to sit out on. Room was OK. Breakfasts were excellent.

    Our room was tired, in need of refurbishment ( some rooms have been refurbished), the menu hardly changed - there were four items per course, and the menu repeated every two days. Also signs of building problems, Acro prop holding up verandah, failed light bulbs not replaced, temporary repair to bar ceiling.

    8.3

  • Catrina
      United Kingdom
    June 28, 2014

    Everything....amazing hotel experience, from the staff to the breath taking views, this hotel will have you going back time and time again!!!

    7.5

  • Anonymous
      United Kingdom
    June 24, 2014

    Excellent hotel in a lovely setting. Very comfortable room. Friendly staff.

    10

  • William
      United Kingdom
    June 21, 2014

    The location, the size of sitting areas, the restaurant. The staff are friendly.

    The menu range for non- red meat eaters could be improved. The fire door on the way to our room are not easy to navigate.

    7.9

  • Mike
      United Kingdom
    June 19, 2014

    Excellant food. Attentive staff.

    Bedroom needed decoration and very tied.

    6.3

  • Mark
      United Kingdom
    June 5, 2014

    everything

    there was nothing to dislike

    9.6

  • Tom
      United Kingdom
    June 3, 2014

    Great atmosphere, room, food and service. On top of surroundings and location an all round excellent Hotel.

    Nothing

    10

  • Robert
      United Kingdom
    June 1, 2014

    The quiet location, the friendly & helpful staff, excellent meals

    The bed, very uncomfortable. I would definitely pay more to upgrade next time as long as the bed was comfier.

    9.2

  • Sonia
      Australia
    May 23, 2014

    nice country house and room recently refurbished

    room was small

    7.5

  • Robert
      United Kingdom
    May 21, 2014

    Friendliness of all staff and superb food. Will certainly visit again and will recommend to our friends.

    No complaints.

    10

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