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Albany Ballantrae
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7.6
Top
Based on
354
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Nick
Young couple
Alnwick,
United Kingdom
June 28, 2009
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Fantastic rooms, beautifully refurbished. Excellent location, friendly staff. TV in Bathroom didn't seem to work and a light bulb was faulty (which did not matter as we were hardly in the room due to the fine weather!). Breakfast shift on one day seemed understaffed to cope with a busy morning. |
9.5 |
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Anonymous
Young couple
United Kingdom
June 27, 2009
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Location was great all the city sites and shops within walking distance. Parking was secure but was 15 pounds a day. My television in the room did not work, I reported it to reception but nothing was done. The milk,tea or coffee was not replemished during the stay. |
6 |
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Heather
With friends
Salisbury,
United Kingdom
June 27, 2009
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The staff in both the hotel and associated restaurant were very friendly and helpful. It was very convenient for the sights, shops, train station etc. but off the busiest streets. We weren't really aware about the restaurant beforehand, but ended up having a superb meal there. I would definately stay again. |
8 |
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Sarah
Young couple
Crewe,
United Kingdom
June 26, 2009
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The hotel was in a lovely area of Edinburgh's New Town, on a quiet street yet close to city centre. The hotel was also very smart and the decor excellent - I would recommend the Albany to other people as it was different to the average 'run of the mill' hotel. Our toilet seat was broken!! Also, when we arrived at the hotel we were told our room was currently being used for a photo shoot and asked to wait an hour... when we returned the room still wasn't ready so we were switched to another room, which although was very nice, I think we would have preferred the room which was being used for the photo shoot - because it must have been fantastic! So we were quite disappointed. |
9 |
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Don
Group
Calgary, Alberta,
Canada
June 26, 2009
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Great room. Great holiday facilities. Very clean. Close to shopping. Close to castle and Royal Mile. We enjoyed our stay. |
9.5 |
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Kirsteen
Solo traveller
Carnoustie,
United Kingdom
June 25, 2009
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lovely rooms feel that for the price a cooked breakfast should be provided although the continental breakfast was nice. |
9.5 |
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Guy
Solo traveller
Hexham,
United Kingdom
June 22, 2009
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Charming georgian hotel with stylish decor. I realised afterwards that I was charged £1.50 for use of Credit Card. Never known this before. Was not flagged on booking. |
7.5 |
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Anonymous
Group
Sweden
June 22, 2009
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The stay at Albany was fantastic. Staff and service excellent as well as the stylish room. Location near the city centre. |
10 |
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Anonymous
Young couple
United Kingdom
June 22, 2009
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Friendly and helpful staff, comfortable room, great location |
10 |
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Peer
Mature couple
hammel,
Denmark
June 22, 2009
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Very close to city Centrum, walking distance. Quite area. The old house style, and the internal decoration Looked a little used |
8 |
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Paula
With friends
Santa Cruz,
United States of America
June 20, 2009
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Staff was pleasant and tried. Breakfast was good. Overall, hotel was charming. Room very comfortable and spacious. Confusion by desk receptionist about our reservation - they could not find it. Tried to put us in the room right off the entry way with wrong bed configuration when they could not find reservation.Room we ended up in was dustier than my house. |
6 |
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Alison
Mature couple
Luxembourg,
Luxembourg
June 20, 2009
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It was excellently situated within walking distance of all the main tourist attractions in Edinburgh. A quirky building, with 'interesting' period decor No lift |
8.5 |
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Elin
With friends
Malmö,
Sweden
June 19, 2009
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Proximity to city center It was more like a "bed and breakfast" place rather than a hotel |
6.5 |
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Anonymous
Young couple
United Kingdom
June 17, 2009
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The room, was very nicely decorated, spacious and comfortable. The staff were very helpful |
8 |
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David
Mature couple
wellington,
New Zealand
June 16, 2009
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The 1st room we were given was dark and the wallpaper was falling off the ceiling. In fact some had already fallen. We asked to be given another room which was done. This was down at the bottom of the hotel, very poor access, noisy in morning. Shower in the bathroom was position at ceiling level. Nearly impossible to reach the shower head if under 5ft 8in. |
7.5 |
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Ramsay
Family with young children
NEWCASTLE,
United Kingdom
June 15, 2009
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Rooms were very good. staff & service was excelllent and location nice and central but quiet. Room service was not available. |
9.5 |
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Anonymous
With friends
United Kingdom
June 12, 2009
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The staff were very helpful. Only 10minutes walk from Princes Street and 15 from Royal Mile. Easy access to Museums etc. 'Excellent restaurant. Very minor things.There was a magnifying mirror in the shower room which I feel would have been better over the sink area. The sink area in the bedroom but I imagine this was because the building was listed. |
8.5 |
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Derek
Mature couple
HARROGATE,
United Kingdom
June 12, 2009
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Proximity to the town. Staff managed to move us to another room when we explained that we could not sleep with the high pitched noise almost constant immediately outside the room. The noise as above. Also we found the decor of the room 310 to which we were moved very oppressive and disconcerting. It looked great when first seen, but we found ourselves stumbling over the black chairs etc which we could not see against the black back ground. p.s. We are asked to answer 4 questions. This is at least 12 questions long. |
5.5 |
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Anonymous
Mature couple
United Kingdom
June 10, 2009
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A good location, interesting room and the staff were helpful - lent us a mobile charger and looked after our baggage. The room was quite dark but it was not a major issue. |
8 |
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Merrylin
Mature couple
Auckland,
New Zealand
June 10, 2009
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Convenient to railway station. Good attitude of staff when apprised of fact that our room had not been serviced resulting in reduced tariff for that night. Room not serviced. |
5.5 |
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Anonymous
Mature couple
United States of America
June 9, 2009
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The room was very large for European hotels. A very convenient location for city sightseeing. Staff was great. Continental breakfast was very substantial. |
10 |
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Lucy
Young couple
Exeter,
United Kingdom
June 8, 2009
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We loved the style and luxury of the room, the staff were welcoming and helpful, would stay again in a second. |
10 |
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Marie
Family with older children
Dundee,
United Kingdom
June 6, 2009
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The hotel was very near the Playhouse which was a big bonus. Hotel offered great value for money. As we were on the ground floor - around the corner from reception and facing the front door it was a little noisy as guests came in late on at night. |
8.5 |
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Hugh
Mature couple
Fareham,
United Kingdom
June 5, 2009
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The dining room staff were very helpful and pleasant. Although reception staff were a little offish, and didn't offer any help to me at booking in when I gashed my head and had to look for dressing to stop bleeding not being offered any help from staff lack of lift. Being on top floor and having just ran a marathon was a little hard |
5.5 |
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Anne
Solo traveller
SUNDERLAND,
United Kingdom
June 5, 2009
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Within walking distance of Princess Street the Albany is ideal for a city break. Staff were very friendly and helpful. No air conditioning, in an attic room during a heat wave, it was unbearable. Plus no safety box. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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