Albany Ballantrae

Nous avons vraiment apprécié l'ambiance, les décors, l'accueil. Une de nos meilleures expériences de séjour dans un hôtel situé dans une ville européenne.

Sa proximité du centre ville. Sa décoration alliant modernité et ancien.

Le petit déjeuner est un peu décevant par rapport au reste de l'hôtel. Mais reste tout à fait mangeable

localisation dans la ville, taille de la chambre, infrastructure

manque un PC pour accès internet

Le petit déjeuné est copieux, le personnel est agréable

Les canalisations un peu bruyantes

Le décor contemporain, l'athmosphère qui s'en dégage, la disponibilité et l'amabilité du personnel

Pas de tablette ou petit meuble pour poser les accessoires de toilette

la déco soignée, l'atmosphère cosy, en cohérence avec la magie se dégageant de la ville

La Deco

Pad d'oeuf au bacon , plus serieusement pas de seche cheveux dans la chambre

personnel très aimable; chambre spacieuse et décorée avec goût; le journal local devant la porte tôt le matin; très bon rapport qualité-prix

The location was convenient for attractions, shopping, theatres, station etc and was in a reasonably quiet street.

We stayed for 3 nights, arriving Friday. On arrival, the hotel staff were unable to find our room key. There were electrical problems which affected the TV. Shortly after arrival the central heating and hot water failed. We were without heating and hot water until late on Saturday evening. Only one radiator out of two was working and the heated towel rail in the bathroom did not work. The heating/water problems affected half of the hotel, which was almost full. We had to use a vacant single room to shower which was in another part of the hotel. On departure, the Manager on duty seemed unaware of the problems and was not authorised to offer any recompense. We asked that the proprietor e-mail us, but have not heard from him to date.

service from staff was very good, polite and helpful.

we felt the decor in the room was not upto standard for a 4* hotel - some strips of paper had come off the ceiling, the bath was chipped and I was also unable to turn on the shower, the circular dial was difficult to grip and too stiff for me to turn, I had to get my boyfriend to work it for me.

Room reception was exceptional but the breakfast facilities in the adjoining restaurant weren't really to same standard

We found the Albany extremely comfortable, the staff were very helpful and friendly at all times. The hotel location is ideal for exploring Edingburgh.

The main lighting was rather weak, perhaps an additional reading lamp would help. A shelf for toiletries in the en-suite is necessary.