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Albany Ballantrae
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언제 Albany Ballantrae호텔에서 숙박을 원하십니까?
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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Salliealk.net
친구 동반
dewsbury,
영국
2009년 11월 19일 목
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yes no hot water in room throughout the stay no additional acomodation offered, no answers to when or if the problem would be solved. no manager available, totally ruined our parties trip and would not recommened this hotel to anyone else |
2.5 |
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Paul
장년 커플
York,
영국
2009년 11월 19일 목
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The location was convenient for attractions, shopping, theatres, station etc and was in a reasonably quiet street. We stayed for 3 nights, arriving Friday. On arrival, the hotel staff were unable to find our room key. There were electrical problems which affected the TV. Shortly after arrival the central heating and hot water failed. We were without heating and hot water until late on Saturday evening. Only one radiator out of two was working and the heated towel rail in the bathroom did not work. The heating/water problems affected half of the hotel, which was almost full. We had to use a vacant single room to shower which was in another part of the hotel. On departure, the Manager on duty seemed unaware of the problems and was not authorised to offer any recompense. We asked that the proprietor e-mail us, but have not heard from him to date. |
5 |
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Ian
친구 동반
heckmondwike,
영국
2009년 11월 18일 수
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There was no hot water for the entire duration of our stay and we were shunted to different rooms within the hotel everytime we wanted a shower. There was no manager at the hotel to make a formal complaint to. We have since been trying to rectify the situation with regard to payment but all telephone calls are ignored and not returned |
2.5 |
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익명
젊은 커플
영국
2009년 11월 16일 월
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service from staff was very good, polite and helpful. we felt the decor in the room was not upto standard for a 4* hotel - some strips of paper had come off the ceiling, the bath was chipped and I was also unable to turn on the shower, the circular dial was difficult to grip and too stiff for me to turn, I had to get my boyfriend to work it for me. |
7.5 |
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Ian
젊은 커플
glasgow,
영국
2009년 11월 9일 월
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staff were very nice and very helpfull (especially Liam in the restaurant) restaurant excellent, location superb, very central, all in all a very enjoyable experience, wish we could have stayed longer having to come home!!!! |
8.5 |
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Rupert
개인 여행자
knutsford,
영국
2009년 11월 9일 월
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Room reception was exceptional but the breakfast facilities in the adjoining restaurant weren't really to same standard |
10 |
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익명
개인 여행자
영국
2009년 11월 9일 월
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The service was excellent and we were made to feel very welcome. |
8 |
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Gerwyn
장년 커플
Caergeiliog,
영국
2009년 11월 8일 일
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We found the Albany extremely comfortable, the staff were very helpful and friendly at all times. The hotel location is ideal for exploring Edingburgh. The main lighting was rather weak, perhaps an additional reading lamp would help. A shelf for toiletries in the en-suite is necessary. |
10 |
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익명
젊은 커플
영국
2009년 11월 4일 수
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The deluxe room when I finally got it. The security on our arrival had no idea about the parking and was very unhelpful. |
6.5 |
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Shaun
개인 여행자
Nottingham,
영국
2009년 11월 4일 수
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Excellent hotel. Clean and beautifully designed. Very spacious rooms. Worth paying a little extra for. |
10 |
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Johnson
만 12세 이상 자녀를 동반한 가족
Worcester,
영국
2009년 11월 1일 일
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From arriving to departing we found the staff very friendly and helpful. We were helped with luggage and car parking which was great. Our rooms were located where the bedlinen was sorted in the morning. It would have been nicer if this had been done a little later when most guests were out and about. |
9.5 |
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익명
젊은 커플
영국
2009년 11월 1일 일
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The staff at this hotel were outstanding!!! They were only to happy to help with any requests i had. I'd read after booking that the rooms were dark, and after staying there- yes, the rooms are a little darker than normal, but it's the stylish decor and colour scheme's. I was impressed about everything during my stay, i would definately stay here again. |
10 |
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익명
젊은 커플
영국
2009년 10월 31일 토
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Excellent location, right in the city centre and easy walking distance to shopping and attractions. Hotel was excellent for the price, parking was good and breakfast was excellent. |
9 |
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익명
개인 여행자
네덜란드
2009년 10월 28일 수
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close to center and main shopping areas the room was too dark, little light even during the day |
7.5 |
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Jamie
젊은 커플
bath,
영국
2009년 10월 28일 수
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The layout and quality of the room was excellent. Value for money was fantastic. Parking at the back was quite awkward |
10 |
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익명
젊은 커플
이탈리아
2009년 10월 25일 일
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great staff and great location, (next to city centre) .We appreciate also the hotel atmosfera. |
10 |
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Denis
장년 커플
billingham,
영국
2009년 10월 25일 일
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we stayed in the albany for 2 nights, in a executive suite and fount the room, hotel, breakfast and staff excellent, i would recommend this hotel to anyone wishing for a romantic stay or shopping/ sight seeing |
10 |
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Nicola
친구 동반
sheffield,
영국
2009년 10월 21일 수
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Decor and cleanliness of the rooms. Also got upgraded due to a previous reservation not being cancelled through another company. |
8 |
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Matthew
젊은 커플
Inverness,
영국
2009년 10월 19일 월
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It was really comfortable and relaxing, the room was a lovely place to come back to after a day out and very close to the bus station and princes street |
9.5 |
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Lily
개인 여행자
London,
영국
2009년 10월 14일 수
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The staff service, and the food was superb. The location is great for sightseeing and shopping, very central. I was not very impressed with my room, the wall, above the bed, presented a white patch trying to mend damaged wall paper. This should be taken on account in the future, as it does not befit a 4 star hotel. Perhaps the beds shouldn't have a black cover as it adds too much darkness to the room. |
8 |
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Linda
장년 커플
Victoria, B.C.,
캐나다
2009년 10월 11일 일
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excellent value for money, large and beautifully appointed room, very comfortable bed, excellent breakfast included, very nice restaurant and bar in hotel, staff very helpful and polite, great location |
10 |
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Jeanette
친구 동반
Castletown, Thurso,
영국
2009년 10월 10일 토
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Excellent location. Nice staff and good breakfast. Did not like the black decor in the room and our carpet really needed a shampoo |
7 |
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George
장년 커플
Henderson,
미국
2009년 10월 2일 금
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Nice location, friendly staff. Good breakfast. Comfortable room. Liked the dark colors. Comfortable bed. no lift |
7.5 |
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Ellen
만 12세 이상 자녀를 동반한 가족
Hillsborough,
영국
2009년 9월 30일 수
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It was convenient for the city center. Very good value perfect for a short weekend break. Room was up 2 long flight of stairs not that easy. |
7.5 |
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Sharon
장년 커플
Kindersley, Saskatchewan,
캐나다
2009년 9월 30일 수
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The staff were very friendly and helpful. The atmosphere of the hotel is ubique and charming. Rooms were clean and comfortable. |
10 |
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