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Albany Ballantrae
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412
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Личные отзывы гостей
Отзывы отсортированы по языку и дате. На странице показаны максимум 25 отзывов на странице.
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Galina
Пожилая пара
Москва,
Российская Федерация
14 мая 2009 г.
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Отель расположен в самом центре Эдинбурга и очень удобен для экскурсий по городу. Номер со всеми удобствами, персонал доброжелательный и приветливый. Завтраки вкусные и разнообразные. |
10 |
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Salliealk.net
Группа друзей
dewsbury,
Великобритания
19 ноября 2009 г.
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yes no hot water in room throughout the stay no additional acomodation offered, no answers to when or if the problem would be solved. no manager available, totally ruined our parties trip and would not recommened this hotel to anyone else |
2.5 |
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Paul
Пожилая пара
York,
Великобритания
19 ноября 2009 г.
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The location was convenient for attractions, shopping, theatres, station etc and was in a reasonably quiet street. We stayed for 3 nights, arriving Friday. On arrival, the hotel staff were unable to find our room key. There were electrical problems which affected the TV. Shortly after arrival the central heating and hot water failed. We were without heating and hot water until late on Saturday evening. Only one radiator out of two was working and the heated towel rail in the bathroom did not work. The heating/water problems affected half of the hotel, which was almost full. We had to use a vacant single room to shower which was in another part of the hotel. On departure, the Manager on duty seemed unaware of the problems and was not authorised to offer any recompense. We asked that the proprietor e-mail us, but have not heard from him to date. |
5 |
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Ian
Группа друзей
heckmondwike,
Великобритания
18 ноября 2009 г.
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There was no hot water for the entire duration of our stay and we were shunted to different rooms within the hotel everytime we wanted a shower. There was no manager at the hotel to make a formal complaint to. We have since been trying to rectify the situation with regard to payment but all telephone calls are ignored and not returned |
2.5 |
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Аноним
Молодая пара
Великобритания
16 ноября 2009 г.
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service from staff was very good, polite and helpful. we felt the decor in the room was not upto standard for a 4* hotel - some strips of paper had come off the ceiling, the bath was chipped and I was also unable to turn on the shower, the circular dial was difficult to grip and too stiff for me to turn, I had to get my boyfriend to work it for me. |
7.5 |
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Ian
Молодая пара
glasgow,
Великобритания
9 ноября 2009 г.
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staff were very nice and very helpfull (especially Liam in the restaurant) restaurant excellent, location superb, very central, all in all a very enjoyable experience, wish we could have stayed longer having to come home!!!! |
8.5 |
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Rupert
Индивидуальный путешественник
knutsford,
Великобритания
9 ноября 2009 г.
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Room reception was exceptional but the breakfast facilities in the adjoining restaurant weren't really to same standard |
10 |
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Аноним
Индивидуальный путешественник
Великобритания
9 ноября 2009 г.
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The service was excellent and we were made to feel very welcome. |
8 |
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Gerwyn
Пожилая пара
Caergeiliog,
Великобритания
8 ноября 2009 г.
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We found the Albany extremely comfortable, the staff were very helpful and friendly at all times. The hotel location is ideal for exploring Edingburgh. The main lighting was rather weak, perhaps an additional reading lamp would help. A shelf for toiletries in the en-suite is necessary. |
10 |
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Аноним
Молодая пара
Великобритания
4 ноября 2009 г.
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The deluxe room when I finally got it. The security on our arrival had no idea about the parking and was very unhelpful. |
6.5 |
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Shaun
Индивидуальный путешественник
Nottingham,
Великобритания
4 ноября 2009 г.
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Excellent hotel. Clean and beautifully designed. Very spacious rooms. Worth paying a little extra for. |
10 |
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Johnson
Семья со взрослыми детьми
Worcester,
Великобритания
1 ноября 2009 г.
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From arriving to departing we found the staff very friendly and helpful. We were helped with luggage and car parking which was great. Our rooms were located where the bedlinen was sorted in the morning. It would have been nicer if this had been done a little later when most guests were out and about. |
9.5 |
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Аноним
Молодая пара
Великобритания
1 ноября 2009 г.
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The staff at this hotel were outstanding!!! They were only to happy to help with any requests i had. I'd read after booking that the rooms were dark, and after staying there- yes, the rooms are a little darker than normal, but it's the stylish decor and colour scheme's. I was impressed about everything during my stay, i would definately stay here again. |
10 |
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Аноним
Молодая пара
Великобритания
31 октября 2009 г.
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Excellent location, right in the city centre and easy walking distance to shopping and attractions. Hotel was excellent for the price, parking was good and breakfast was excellent. |
9 |
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Аноним
Индивидуальный путешественник
Нидерланды
28 октября 2009 г.
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close to center and main shopping areas the room was too dark, little light even during the day |
7.5 |
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Jamie
Молодая пара
bath,
Великобритания
28 октября 2009 г.
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The layout and quality of the room was excellent. Value for money was fantastic. Parking at the back was quite awkward |
10 |
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Аноним
Молодая пара
Италия
25 октября 2009 г.
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great staff and great location, (next to city centre) .We appreciate also the hotel atmosfera. |
10 |
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Denis
Пожилая пара
billingham,
Великобритания
25 октября 2009 г.
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we stayed in the albany for 2 nights, in a executive suite and fount the room, hotel, breakfast and staff excellent, i would recommend this hotel to anyone wishing for a romantic stay or shopping/ sight seeing |
10 |
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Nicola
Группа друзей
sheffield,
Великобритания
21 октября 2009 г.
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Decor and cleanliness of the rooms. Also got upgraded due to a previous reservation not being cancelled through another company. |
8 |
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Matthew
Молодая пара
Inverness,
Великобритания
19 октября 2009 г.
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It was really comfortable and relaxing, the room was a lovely place to come back to after a day out and very close to the bus station and princes street |
9.5 |
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Lily
Индивидуальный путешественник
London,
Великобритания
14 октября 2009 г.
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The staff service, and the food was superb. The location is great for sightseeing and shopping, very central. I was not very impressed with my room, the wall, above the bed, presented a white patch trying to mend damaged wall paper. This should be taken on account in the future, as it does not befit a 4 star hotel. Perhaps the beds shouldn't have a black cover as it adds too much darkness to the room. |
8 |
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Linda
Пожилая пара
Victoria, B.C.,
Канада
11 октября 2009 г.
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excellent value for money, large and beautifully appointed room, very comfortable bed, excellent breakfast included, very nice restaurant and bar in hotel, staff very helpful and polite, great location |
10 |
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Jeanette
Группа друзей
Castletown, Thurso,
Великобритания
10 октября 2009 г.
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Excellent location. Nice staff and good breakfast. Did not like the black decor in the room and our carpet really needed a shampoo |
7 |
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George
Пожилая пара
Henderson,
США
2 октября 2009 г.
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Nice location, friendly staff. Good breakfast. Comfortable room. Liked the dark colors. Comfortable bed. no lift |
7.5 |
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Ellen
Семья со взрослыми детьми
Hillsborough,
Великобритания
30 сентября 2009 г.
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It was convenient for the city center. Very good value perfect for a short weekend break. Room was up 2 long flight of stairs not that easy. |
7.5 |
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