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20 Sadler St, Wells, BA5 2SE, United Kingdom – Show map
Excellent location – rated 9.4/10! (score from 142 reviews)
Rated by guests after their stay at The Ancient Gatehouse.
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14 properties in Wells
Including hotels, apartments, villas and more.
142 verified reviews
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The Ancient Gatehouse's staff speaks: Italian, Spanish, English
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Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and charges may apply.
Room Service, Packed Lunches, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, Honeymoon Suite
Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 5 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 142 reviews
Value for money
Show reviews from:
This former 15th-century coaching inn offers en suite accommodation, free Wi-Fi and free parking on site.
Score from 408 reviews Very good
This restored 15th century coaching inn is situated in the heart of the small medieval city of Wells, by the cathedral green, just yards from the ancient marketplace.
Score from 182 reviews Good
This hotel is next to Wookey Hole Caves, 2 miles from the medieval town of Wells. It offers modern rooms with free Wi-Fi, a restaurant and free parking.
Score from 881 reviews Very good
Crossways is a traditional Somerset Inn at the foot of the Mendip Hills.There are spectacular views of the surrounding Somerset countryside towards the renowned Glastonbury Tor.
Score from 415 reviews Very good
Location, food, staff were friendly
Lovely location and view. Nice decor in the bedroom.
Bathroom needs updating.
Clean View the cathedral from the bed! Hear the bells Great staff Historic Great WiFi Lots of hot water
Purported to be the oldest known hotel in the country. What a treat! Nice breakfast and good value for money.
The remote didn't work (new batteries needed for future guests) and one of the draw handles was very loose. Nothing here to go over-board about...so we didn't even bother mentioning this at the time.
breakfast wasnt very nice
Parking was limited did get the last space at the White Hart opposite.
Put the boat out and go for room 9.The views are stunning and if you like ancient places it's wonderful. The room has an ancient 4 poster and wardrobe - and you get there via a stone spiral staircase! Not for the faint hearted, if you worry about ghosts! - not that we saw one.
The room had had better days, carpets a bit thread bare,decor a bit worn, but it all added to the ambience and antiquity. This would not suit disabled people as the access is so steep and narrow.
The view from our bedroom window across the Green to the Cathedral was stunning and inspiring. The hotel includes an excellent Italian restaurant.
Not so much a dislike as advice. Telephone the hotel itself if you want a room overlooking the Cathedral. Other rooms may be four poster but not all rooms have the view. The management are very accommodating.
Bathroom was unclean,and needs updating.
Staff were polite and helpful. Wells is difficult to navigate because of the one way system but parking is available on site. Good breakfast,kindly staff . Superb location
Noise of road and ?plumbing/old timbers/ghosts during the night
Staff at the sister hotel were very friendly and the breakfast there was lovely
The bed dipped in the middle Some of the decor was dated Parking was a nightmare - very unclear Wifi was not switched on at start of our stay
The location was excellent for the purpose of our trip. Excellent breakfast and plenty of variety to choose from. The room was clean and adequate.
The bathroom was clean but antiquated with an old bathroom suite in green. The toilet seat was new (white) and didn't match. No shower although a hand tap set was there to use no shower curtain to stand up etc.
The situation was good as we were at a wedding in the Bishops Palace
Bathrooms were poor, No shower curtain and hand held shower only ie water over floor. Paint peeling off ceiling.Mould around bath. My sister's room was up a steep,narrow stone staircase with no hand rail. She would not have got out in a fire. No staff in building Sunday morning as across the road, so no one to help with her case.
Locality to town.
Everything as a frequent traveler this was my worst experience todate.
This hotel has a lot of character and I particularly enjoyed the tiny spiral staircase up to our room. Also recommend the Cathedral view rooms. Bed was very comfy and location great.
Nothing really.. quite expensive but then everywhere in Wells is expensive.
Beautiful view to Wells Cathedral; being woken up by church bells; quaint room full of beams; canopied, comfortable bed; decent shower; helpful, courteous staff; nice restaurant downstairs; good breakfast in hotel over the road; farmers' market round the corner... and all at a very fair price.
The hotel is situation a few minutes walk away from the high street, Cathedral and Bishop's Palace. The room was tastefully furnished with enough storage space, compliemtary water and toiletries. Good choice of vegetarian option at breakfast- at The White Hart opposite the Ancient Gatehouse. Character of the building- retained original beams, although the steep, narrow steps would not be good for those with mobility issues.
My room- number 5 overlooked the street and the noise of people and traffic could be heard loud and clear at night, despite the window being shut. Checkout was at the White Hart which I did not know about until I asked. If checking out, early as I did on a Saturday, probably best to do this when you go for breakfast.
Location and the staff. The room was comfortable.
The location couldn't have been better. Right on the Cathedral Green. Our friends' room had a view of the Cathedral. We were able to park in the sister hotel's yard which was very convenient.
Our room was accessed up some very narrow steep stairs. The owners seem to be obsessed with low energy lighting. Our room was really gloomy. Impossible to read there and the lounge was no better. Cooked breakfast was lukewarm and the coffee very weak and not hot. Inexcusable given the low numbers of guests that weekend.
Quirky building, very historic, close to town centre and cathedral.
No parking - had to use Waitrose or other public parking which was expensive and difficult to access via one way system. Steep spiral staircase to Room 8. Creaky floor disturbing those below. Very poor sound quality on TV. Noisy macerator in WC. Very small shower cubicle. Too hot at night - had to open window and rain came in. Crossing road to sister hotel for breakfast.
Room very hot tho' radiator turned off, duvet very thick though not big enough for bed. Heavy metal music from club or pub over the road - they did turn it down later on, but still going at 1.30 a.m. Worst night's sleep in ages. Shower cubicle the smallest possible. Have to go across end of restaurant to enter or leave. Heavy smell of food the next day. Had to cross the road to sister hotel for breakfast, in the rain.
This is a lovely hotel in a wonderful, historic building, with a lovely view of the West end of the Cathedral. The staff are excellent, attentive, smart and well mannered. The food in the restaurant is excellent; a good selection of food and wine, and at a very fair price.
Breakfast across the road is disappointing. I think you're missing a good opportunity to present a good quality continental breakfast with italian produce. The bedroom was curiously decorated, and while the surface was clean, there is much more room for improvement.
stunning uninterrupted view across the Green to the west side of the cathedral. Welcoming and helpful staff. Breakfast very good and plenty.
Nothing to dislike. Except the pillows which we found hot and hard. Cricked necks by morning. We should have learnt by now to always take our own!
Lack of any definitive information about allowable times of parking on adjacent Cathedral Green area.
The staff were very friendly and helpful. The room had terrific views across the green to the Cathedral. The bed was comfortable. The hotel was well placed. It was very good value for money inc the evening meal and a bottle of prossecco.
Car parking was limited. The shower was basic. Breakfast was in a hotel across the road, although it was a lovely breakfast.
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