Apollo Hotel

I think that the cleaners 'made the best of a bad situation'. The hotel is very old fashoined and run-down - I think that the cleaners do clean the place as well as they can, but it still feels a little grimey. The waitresses at breakfast were also quite down-to-earth and pleasant.

As mentioned before - felt a little grimey and the Reception Staff had appalling manners. Were very unhelpful and when I had problems connecting to the internet from my room after purchasing the voucher, I was spoken to as if I was stupid. Even when the Hotel Manager came to help, we never did get it connected. I don' think that it was because I was stupid!!

Quality of the breakfast

The standard of some of the facilities in the room was poor eg hot water flow rate in the bath and cupboard door hinge broken in the bedroom on which the TV stood

This reviewer provided a score but did not have any comments

We went to a concert at NIA

The first room we were offered was disgusting. The second room was acceptable, considering we had only paid £39. If we had paid full price then it would not have been acceptable, and we would not have stayed there.

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I didnt like the fact that I has paid extra to check out late and had the cleaners knocking on the door at 11.30 asking me to leave, surely they should have known that i had paid for a late check out and therefore not distrubed me. Secondly the toilet door would not close without being slammed shut which was frustrating and thirdly the clean towels were not actually that clean.

Friendly staff

Looked like a motel, in need of up dating

Plenty of parking space

Quality of rooms was poor compared to what you were paying

Warm welcome from friendly receptionist. I attended a course all day saturday and was impressed with the quality of drinks throughout the day and the range and quality of food at lunchtime

Not really - I don't like computer keys but bow to their inevitability

This reviewer provided a score but did not have any comments

rooms were spacious if not luxurious, somehow adequate and parking facility was ample. Communication prior arrival was good since it was done by email and replies were received prompt...

...however this did not continue at arrival since guests had to wait at reception for long times while the one and only receptionist dealt with each client. I saw no initiative to ask for help when needed. Also no information regarding paying separate for breakfast when booking the room nor at arrival, just at the entrance of the dinning room in the morning!!!.

noisy traffic works outside,and poor/cold showers

The staff at the hotel were so helpful and very friendly,The room was comfortable and very clean,The hotel was a little further to the city center I thought but the bus service and taxi service was excellent.. Would be very happy to stay there again.