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The Astor Hotel
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When would you like to stay at the The Astor Hotel?
Top
Based on
77
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Thomas
Solo traveller
Durham,
United Kingdom
December 10, 2009
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Very good room, comfortable, clean and full of antique furniture. Breakfast was delicious. Was worried by the other reviews but recommend fully. |
9.5 |
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John
Mature couple
Somerton,
United Kingdom
December 6, 2009
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Our visit was out of season, but the owner and his staff went out of their way to meet our every need - they could not have been more helpful. |
8 |
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Francis
Family with older children
sutton coldfield,
United Kingdom
December 4, 2009
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Friendly breakfast staff |
7.5 |
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Evan
Mature couple
Leatherhead,
United Kingdom
December 2, 2009
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Goood location. Uncomfortable bed. Bed linen very old. Decor in the reception rooms especially the bar and reception need to be undated. |
6.5 |
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Dianne
Mature couple
SALISBURY,
United Kingdom
November 25, 2009
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Staff went that extra mile to help always polite,courteous and friendly and hotel within walking distance to attractions. Having to put parking tickets on car each day a little tiresome. |
7.5 |
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Shirley
Solo traveller
North Shields,
United Kingdom
November 20, 2009
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It was very nice |
10 |
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Graham
Solo traveller
CHEAM,
United Kingdom
November 10, 2009
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Upon arrival the staff were friendly and informative. The shift changes were seamless in this respect. The evening meal and breakfast were very apetising and filling. The lobby area was very comfortable and welcoming with some lovely settees. The extras in the bathroom were unusually presented. Wi-Fi was unable to connect in the room. |
8.5 |
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Danielle
Solo traveller
Warrington,
United Kingdom
November 9, 2009
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Location to the Hoe |
8 |
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Robert
Solo traveller
Hutton,
United Kingdom
November 6, 2009
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The staff were excellent, especaily in sorting out a suitable room Please don't assume because a single person has booked a double room they are not deserving of weel located room. Trying to put someone in a back room with no view etc. Is not likely to encourage them to stay again. Apprecaite its an older hotel and flor will slope. But please level out the furntiture and bed to make it feel level. Could tell by the coffeee stains on the floor how often drinks had fallen over. And please don't just walk into guests rooms, Get some do not distrub signs please |
7.5 |
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Carol
Solo traveller
Westbury,
United Kingdom
October 30, 2009
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Friendliness and efficiency of staff Views |
9 |
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Deborah
Mature couple
Torquay,
United Kingdom
October 28, 2009
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Very central to the Hoe, Barbican and the city centre, but tucked out of the way, no noise. |
7.5 |
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Marie
Mature couple
Torpoint,
United Kingdom
October 24, 2009
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decor,breakfast,locationand relaxed atmosphere. |
10 |
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Justin
Group
Brookmans Park,
United Kingdom
October 23, 2009
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The service, the staff and the location were all excellent and the English breakfast was great. |
8.5 |
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Neil
Solo traveller
Merseyside,
United Kingdom
October 19, 2009
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The rooms were good quality and clean. The hotel is like a maze. |
6.5 |
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Richard
Mature couple
Looe,
United Kingdom
October 8, 2009
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Good hotel offering good service at a reasonable price |
6.5 |
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Anonymous
Solo traveller
United Kingdom
October 6, 2009
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ease of booking shower head was mouldy |
6 |
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Anonymous
Mature couple
United Kingdom
October 2, 2009
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Excellent staff, well managed. |
8 |
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Brian
Mature couple
st. agnes,
United Kingdom
September 30, 2009
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Location and helpful staff |
7.5 |
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Lynda
Mature couple
Cheshunt,
United Kingdom
September 28, 2009
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Everyone tried hard to make things comfortable and there were friendly. Rooms were adequate and the bathroom has a really good quality finish. The booking stated Free private parking possible on site - it was all public parking on a meter. TV was not working due to postal delay and no freeview boxes - would have been nice to be told this on check in. I rang the hotel to change my booking to 2 nights and this wasn't recorded. I asked for a twin room in my original booking and by telephone but this wasn't sorted out until the day. I looked for a price for 2 nights and was quoted £125 but they charged my £130, I feel they should have apologiesed and given me the lower price but it wasn't offered.Pillows on the bed and the duvets seemed thin giving the impression of aged bedding. The wireless internet did not work and I was unable to log in using their password. |
5 |
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Carol
Solo traveller
Wiltshire,
United Kingdom
September 25, 2009
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The friendliness of staff and the excellent service. I chose room service as I had my little Scottie dog with me. It was very efficient and quicker than most hotels I have experienced. Would have liked a better view, e.g. The sea front ! |
9.5 |
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Martin
Family with older children
swanley kent,
United Kingdom
September 24, 2009
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nice and clean a bit dated but staff friendly |
7.5 |
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Lynette
Mature couple
Newport,
United Kingdom
September 23, 2009
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The room (four poster bed) was obviously recently refurbished and the furniture and soft furnishings were beautiful. The staff were friendly and helpful, the location was just a few yards from Plymouth Hoe. The hotel is a typical seaside hotel surrounded by other seaside hotels but it it clearly making huge efforts to take itself to the top of that class. We booked a suite, which to quote wikipedia, "denotes a class of luxury accommodations the key feature of which is multiple rooms". Suite, I believe, is french for more than one adjoining. However, this 'suite' was only one room and, while not small, was not a particularly large. It was beautifully done with a lovely bay but it certainly wasn't a suite so be aware when booking a suite. Also please not not all rooms have yet been refurbished and I didn't see those that weren't so can't recommend them. |
9.5 |
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Alan
Solo traveller
Reading,
United Kingdom
September 4, 2009
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Helpful but not intrusive approach of staff In the bathroom the hot water was only lukewarm. |
7.5 |
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Malcolm
Young couple
Hermitage,
United Kingdom
August 19, 2009
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Friendly staff on arrival Tired looking hotel, the Suite we had was nothing special, just two rooms made into one with an ajoining door. Had to pay for a Sunday Paper and parking. The hot water for the hotel wasn't working in the morning. |
6 |
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Christine
Mature couple
BIRMINGHAM,
United Kingdom
August 14, 2009
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Came to the hotel for a wedding which was top class the food was excellent and the service was very good Our room needed painting scruffy shower was yuk television balanceing on top of wardrobe and was very small would not stay here again for the price we paid was a rip off !!! |
4.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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