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Market Place, Helmsley, YO62 5BJ – Show map
Excellent location — rated 9.5/10! (score from 162 reviews)
Rated by guests after their stay at The Black Swan Hotel.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
13 properties in Helmsley
Including hotels, apartments, villas and more.
162 verified reviews
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The Black Swan Hotel's staff speak: English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Wireless Internet Hotspot is available in public areas and charges are applicable.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Dry cleaning, Daily maid service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 4 years stay free of charge for children's cots/cribs.
All children from 4 to 15 years are charged GBP 25 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
The Black Swan Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 162 reviews
Value for money
Show reviews from:
The Feathers is in the centre of Helmsley in the North York Moors National Park. It has 3 bars, and en suite rooms, some of which have views of Helmsley’s Castle.
Score from 136 reviews Very good
Situated on the edge of North York Moors National Park, The Carlton Lodge offers free on-site parking and lies in the 12th-century market town of Helmsley.
Score from 37 reviews Fabulous
A 17th-century coaching inn on the edge of the North York Moors, the Kings Head Hotel in Kirkbymoorside offers comfortable accommodation alongside a traditional English pub.
Score from 126 reviews Very good
Situated within the rural village of Thormanby on the edge of the North Yorkshire Moors, The Old Rectory is a Grade II listed Georgian building 25 minutes’ drive from York.
Score from 63 reviews Superb
A one-night stay during my drive round the Yorkshire Dales was comfortable and a pleasure. The food in the evening was of a very high order.
Breakfast in bed was fab. Nothing was too much trouble
The relaxed atmosphere and that nothing requested was too much trouble.
The two night stay was excellent from the moment we arrived(the weather helped). Staff whether on reception in the bar restaurant and domestic were first class. Room was comfortable and clean and the grounds superbly maintained. The food was to die for. Given this hotel was actually our second choice we fell on our feet.
I really cannot find anything to criticize.
Excellent hotel with quality accommodation and first class restaurant.
Some of the food on the menu in the restaurant was too expensive and the fish portions were far too small.
The staff were very helpful and polite, the meal in the restaurant was excellent and one of the best we have had. We also liked been on the square and was able to walk around at ease. We were also very impressed that we were given water and fruit for our journey home.
Excellent value for money and service.
excellant all round fabulous food buzzy feel to the bar area esp sat evening. lovely quiet room no 20 could have been a bit larger.all in all great hotel in a gorgeous town
The food was excellent. The room was very comfortable and quiet. Nothing was too much trouble for the staff.
The bathroom. Needed modernising. The floor flooded every time we had a shower as the screen didn't stop the water shooting out.
We were guests at The Black Swan for just one night on our way down to London and were impressed the friendly attentive staff and the classic decor within the rooms. Breakfast the following mornings was a lovely!
- Warm welcome - Great food - Comfortable room
Kitchen and delivery noise in room 48
Well situated on Helmsley. Good breakfast. Very pleasant staff.
Room 3 was disappointingly small for the price paid. We then upgraded to Room 5 but the two joined beds weren't comfortable.
molton brown products. friendly staff
dogs, dogs and more dogs.
Restaurant, setting, staff
staff very friendly and helpful pleasant room and comfy bed
although room was lovely, the corridors and stairways looking tired and in need of a refurb
A lovely hotel in a fantastic location. The walled garden is worth a visit in the summer. We can highly recommend the International Centre for Birds of Prey at Duncombe Park.
Beautiful hotel with comfortable and stylish bedrooms. The food is superb and breakfast amazing.
The hotel was a lovely old fashioned place, and the food was great and the wine-list was decent.
Bar staff were very good (Christian), shame the restaurant staff were hit or miss. First night despite 3 requests we eventually got our wine after the starter was finished. Next day newer staff were on duty and Vaughn made a difference.
The room very comfortable, staff very helpful and polite and breakfast very good with lots of choice.
Well proportioned rooms, Excellent Restaurant, great location and very attentive staff. We did not have afternnon tea, but it looked great...
One night had a particluarly noisy group of revelers from a wedding party
Friendly staff Lovely setting and hotel
The service was excellent and the meals were outstanding. It gets a 10 from me!
The location was excellent and reception staff really friendly and welcoming. Staff in restaurant also very good. The older man working in the bar however was standoffish and acted as though we were beneath him. The room was clean but bathroom tiles in places were rather grubby. Loo roll holder fell apart! Also on a hot and stuffy night could not get window to stay open. Air conditioning should be standard in a 4 star hotel. Not sure worth 4 stars.
Excellent anniversary weekend
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