Bear Hotel  

Its location.

It looked tired and run-down The carpeting needs renewing, - everywhere. The two members of staff we dealt with were polite,but far from warm and friendly. The car parking was good, right behind the hotel. It would have been helpful to know how to get there!!

Good Shower Good Breakfast. Friendly Breakfast waitress!

The location in central Havant is good. Close to shops and transport links. Large car parking facility to the rear of the hotel...

The hotel benefits from having no real competition in the town of Havant. It desperately needs investment by the parent company, as the furnishings, and quality of cleanliness, are generally poor. Televisions range from old style CRT models (with only 4 channels) to more modern LCD versions with freeview. It would appear that double rooms have the latter, with single rooms having the former. Whilst the price was relatively cheap, it was reflected in the quality of the rooms. I would sincerely suggest that investment be carried out to at least replace all older model TVs with newer ones, and room 1 (situated above the boiler room whose noise resonates through the floor/bed, and a staff access door which was let slam shut a couple of times during the night) be removed from the hotel's available room stock. I suspect that this suggestion will not be acted on, however, and until some competition emerges comments like these will continue to appear, and will continue to be paid lip service to by the parent company.

The Breakfast was nice, the bed was comfortable.

Built in 1724 it has managed to retain the original carpets. Threadbare going up the stairs and in the room. Whatever you do do not ask for a extra splash of coke in the Bar as you will be told that they have to charge double ( No wonder the Bar was empty all afternoon and evening. )

It was comfy warm and quiet. Shower hot and powerful.

bit dated and tired decor - ie chips in the paintwork and bathroom needed retiling. Toilet hadn't been flushed properly - bit of an oversight by the cleaner / previous guest!

The hotel staff were very nice and the location of the hotel was excellent. The rooms were very clean and serviced every day to a high standard.

Friendliness and helpfulness of staff

Good room & facilities. Friendly, personal staff. Good pricing

Being told by a member of staff that if I wanted a drink, I would have to use the public bar, not the restaurant bar.......when the restaurant bar was clearly being used !

It was central.

I enjoyed my stay, but felt the hotel was tired and dated. The kettle did not work and there was mould on the bathroom ceiling, the room smelt of damp.

Found the staff very friendly and courteous both reception and restaurant. The breakfast meal was superb. Ample parking for hotel guests. The location of the Inn is handy, right in the town centre & within walking distance to Waitrose & Mall.

A lovely and convenient Inn but was let down by the interior of the room; hotel really needs a facelift. The window in the room could not lock fully, hinge to bathroom door loose, carpet & room furniture dated bringing out a stuffy & dull atmosphere. Hotel carpark can only be found after you've done a round or two of the town; not signposted well enough.

I liked the bed because it was very comfety the erbreakfast is wonderful. Yjhe staff are ver very freadley

I didn't like the tv as I only had 2 channels there was the enough sugar or tea bags in the room