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Newest reviews for Bedford Swan Hotel

  • Anonymous
      Ireland
    2 September 2014

    Location Nice staff,

    Smoky bedroom, required non smoking, told only double room, booked twin beds so not a great nights sleep ( two nights)

    7.5

  • Ray
      United Kingdom
    2 September 2014

    Decor Staff Food Location Cleaniness

    The old classic room was too hot despite A/C being turned as low as it would go. Noisy guests at 3am plastic shower curtain

    10

  • Jackie
      United Kingdom
    2 September 2014

    We stayed at the bedford swan for 1nt but wish it had been for longer. Hotel is beautiful, rooms lovely. We used the swimming pool & hot tub early on the sunday morning when it was just the 2 of us & found it relaxing & romantic. Food excellent, all service excellent. Cant wait to go back,

    9.6

  • Cindy
      United Kingdom
    2 September 2014

    Having a smoking room - best thing ever

    Shower was poor

    9.2

  • Christopher
      United Kingdom
    29 August 2014

    Comfortable room. Nice restaurant overlooking river - and good menu and carefully prepared food. Attentive staff. Easy access to the town.

    Entrance from car park a little confusing to find reception. Parking tight. Guests at breakfast buffet with no shoes!

    8.8

  • Marlene
      United Kingdom
    26 August 2014

    Great position,comfortable

    Cold plates at breakfast terriable Coffee

    7.5

  • Anonymous
      U.S.A.
    25 August 2014

    Location

    Parking inadequate Wifi

    7.5

  • Francis
      United Kingdom
    23 August 2014

    Convenience to Town centre and relatives who we were visiting. New parking arrangements (we have been to The Swan many times before and it has usually been a pain, mainly due to weddings). Checkout staff(see not like)

    Checkin member of staff (senior lady?) very abrupt to the point of rudeness. We are an elderly couple and hearing is not as good as it was! En suite bathroom not entirely suitable for some disabilities. You need step-in showers to avoid having to climb up to stand in the bath which only had one handle (out of reach) and more disabled facilities. Explained this to young lady on checkout who listened carefully and said she would pass this on.

    7.5

  • Stacey
      U.S.A.
    21 August 2014

    Everything except the price and the showers

    A bit too pricey. Showers were difficult if not impossible to operate.

    7.9

  • Gary
      United Kingdom
    19 August 2014

    Lovely hotel; great riverside location; friendly and efficient staff.

    8.8

  • Farida
      U.S.A.
    19 August 2014

    terrific spa treatments, great staff, perfect location near river Ouse walks, excellent special vegetarian menus for our group

    awful bath shower taps - had to gt help to figure out how to use them -no organization for our large group re early breakfast

    9.6

  • David
      United Kingdom
    12 August 2014

    the hotel has kept its old charm and the staff were very helpful and polite a nice feel to the place

    the spar needed some TLC

    10

  • Christine
      United Kingdom
    11 August 2014

    It was a beautiful characterful hotel

    Very busy on a Saturday with weddings

    8.3

  • Margaret
      United Kingdom
    8 August 2014

    Room was nice, food good, ample parking. Handy for a quick trip to the shops.

    Returned from a wedding in the early hours to find room not cleaned or bed made -receptionist not overly bothered when we reported this in the morning.

    6.7

  • Jennifer
      United Kingdom
    8 August 2014

    Location, clean, friendly.

    Asked and paid for river view, couldn't see the river.

    7.1

  • Rachael
      United Kingdom
    5 August 2014

    Good location and relaxing place to stay. Friendly and helpful staff.

    Booked a river view suite on Booking.com. However, on arrival our suite did not have a river view. More like a delivery yard view! Was told all river view suites had gone and it was a mistake by the Booking.com website. Not impressed...especially for the price quoted and it was a special weekend away for personal reasons.

    6.7

  • Jacqui
      United Kingdom
    5 August 2014

    Swimming pool & jacuzzi Lovely decoration Great staff-especially in the restaurant Great location

    Not enough towels in swimming area and lockers broken. Difficult to get a parking space.

    8.8

  • Martin
      United Kingdom
    5 August 2014

    Facilities at the Hotel Riverside location Convenience to shops Leisure club and spa Décor and ambience Restaurant food and service Air Con in the room (we needed it!) Large TV

    Room stuffy without the Air con on. Hotel a little tired in places (e.g.the carpets) Overcharged for breakfast, which was pre-ordered at the discounted price - shame, but it didn't spoil our stay.

    8.3

  • Michelle
      United Kingdom
    5 August 2014

    everything

    Nothing!

    9.6

  • Anonymous
      United Kingdom
    5 August 2014

    It was the only decent hotel in the area, rooms were spacious and was parking was available at a discount.

    Sauna was closed and pool was in condition that made us change our mind about using it. Bathroom but also many other sections could really use a refurbishment.

    6.7

  • Jules
      United Kingdom
    3 August 2014

    We've been to stay several times and have never found any faults. The bathrooms are exceptionally clean, the rooms are more than adequate. The air con actually works and we love the jacuzzi :)

    More selection is needed for the cocktails....

    9.6

  • Phil
      United Kingdom
    3 August 2014

    Room and views + ambience

    Sticky plaster which didn't belong to us fell from a pillow

    7.9

  • Emma
      United Kingdom
    28 July 2014

    Why take bookings and money for rooms you do not have??!!

    4.2

  • Chris
      United Kingdom
    25 July 2014

    Good location and a comfortable room.

    Parking on site was tight.

    8.8

  • Robert
      United Kingdom
    24 July 2014

    Food not bad

    Total lack of choice and fact that 70% of menu unavailable

    7.1

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