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Newest reviews for Birch Hotel

  • Asrsr
      United Kingdom
    August 26, 2014

    Just the staff. They r in the wrong place bcoz they should be in beter hotel.

    The cleanliness.

    7.1

  • Dean
      United Kingdom
    August 18, 2014

    Breakfast was lovely and staff v friendly ideal location for my trip

    A few licks of paint required!

    9.6

  • Donna
      United Kingdom
    August 5, 2014

    Everything

    Nothing

    9.6

  • Anonymous
      United Kingdom
    July 29, 2014

    The breakfast was fine. I had poached egg on toast which was very nice.

    No pillows on the beds upon arrival. Tried to call reception from the room only to find the phone didn't work. Tried to connect to internet but couldn't due to the poor signal. Went to reception, asked for replacement phone but was told none available. I have recently been seriously ill and needed to contact my wife who is abroad either by phone or internet which was supposed to be available and was unable to do so by either method. At breakfast, I asked for a spoon which was brought to me and this was dirty. The carpets leading to the main reception area are threadbare which immediately gives a poor impression.

    3.8

  • Frank
      United Kingdom
    July 28, 2014

    the breakfast was excellent & the staff were friendly and nothing was too much trouble for them (Sheliza was very helpful.

    The road got a bit noisey first thing in the morning.

    9.2

  • Anonymous
      United Kingdom
    July 27, 2014

    friendly and helpful staff

    decor and hotel in general was very dated. A typical budget hotel that needs modernising.

    5.8

  • Anonymous
      United Kingdom
    July 23, 2014

    I stayed as a business traveler, but this hotel was not suitable, more suited to the budget or tradesman fixed rate accommodation

    No Wi-Fi connection, poor room, not my cup of tea, so I paid for my second night and moved hotels

    3.3

  • Kira
      United Kingdom
    July 22, 2014

    Friendly staff and very helpful

    9.2

  • David
      United Kingdom
    July 22, 2014

    The staff were friendly and helpful.

    The hotel could do with a re-vamp. It looks tired and a bit dull. It also needs a good clean out.

    5.8

  • Alan
      United Kingdom
    July 22, 2014

    excellent location comfortable rooms

    restaurant not open on a sunday breakfast a bit dried out

    7.9

  • Damian
      Ireland
    July 15, 2014

    Richard who was a staff member and involved in planning wedding was an exceptional staff member who went out of his way to be friendly and helpful.He even drove some guests to the church.Breakfast was good.Outside seating area was lovely.

    Booked as part of a group of about 20 for a wedding but found staff in reception were not very helpful.We flew from Ireland and arrived at 3 only to be told there was no food being served until after 6 as chef was off and we'd have to travel into town by cab for food,this after a long journey.!!Price was expensive for basic rooms,we stayed in central London following day and that was cheaper.Wedding was in hotel and when we booked out the following day glasses,ashtrays,etc were still visible outside the door in flower boxes at the main entrance at 12 midday.!! It was a very warm day and there was no air con so people were very uncomfortable.You had to get cab into town for everything where a shuttle from hotel wouldve helped.

    5

  • Chris
      United Kingdom
    July 10, 2014

    Friendly staff, nice quiet room (room 15). Nice views from dining room and great breakfast.

    Bed was a bit hard and uncomfortable. Could do with more light in the bedroom - particularly near wardrobes.

    9.6

  • Ron
      United States of America
    July 7, 2014

    The staff were friendly and helpful. The breakfast was very good. The bed was firm and nice. The shower was excellent.

    Old locks on doors. The door knob on #8 needs to be replaced. The internet did not work.

    9.2

  • Pascal
      United Kingdom
    July 6, 2014

    Friendly staff,clean room,good breakfast.

    Mattress wasn't very comfortable,window wasnt soundproof,could hear music through walls and fire alarm went off as soon as we went to bed!!!

    7.1

  • Linda
      United Kingdom
    July 4, 2014

    The staff were all helpful and professional.

    One pice of bacon and one sausage for breakfast.

    8.3

  • Michael
      United Kingdom
    June 29, 2014

    Late check in.... Couldn't have done enough for us... Nice breakfast selection

    Nothing to complain about

    7.9

  • Stephen
      United Kingdom
    June 29, 2014

    Convenient for motorway access

    Hotel needs and little tlc - beginning to wear at the edges

    5.8

  • Gary
      United Kingdom
    June 24, 2014

    Large spacious room, comfortable bed, very nicely decorated, good breakfast.

    9.6

  • David
      United Kingdom
    June 22, 2014

    Helpful, friendly staff. Nice building and grounds with plenty of parking space. A tasty unhurried breakfast with lots of choice. A comfortable, spacious room with a comfortable, spacious bed. We will return!

    We didn't dislike anything! We did think, though, that as a small fortune had obviously been spent on the hotel in the past the maintenance was slipping a bit. Chips and cracks here and there could do with sorting out to bring the building up to a high standard.

    9.6

  • Carol
      United Kingdom
    June 18, 2014

    Friendly receptionist and pleasant room.

    The hotel could do with a little TLC. The fountain for example was lovely...but alas was not working. Door lock very hard to use...needed a new one.

    6.3

  • Pauline
      United Kingdom
    June 12, 2014

    Very dated and pricey for what it was.

    3.8

  • Anonymous
      United Kingdom
    June 9, 2014

    nice hotel ,great food, easy to find, staff very helpful and ample parking the hotel served our purpose , for two nights but may not suit others who are disabled

    reception area not accessible through main entrance neither was bed room we gained access via fire exit , no seat in shower. wheelchair ramps need cleaning and clearing of toys

    7.9

  • Diana
      United Kingdom
    June 3, 2014

    Staff very pleasant and helpful. Breakfast plentiful, even got an item not listed by asking for it at no extra charge.Room very clean and comfortable.

    9.6

  • Brian
      United Kingdom
    May 28, 2014

    Great breakfast - cooked to order Friendly staff

    Corridors smelt of stale smoke All decor was a bit tired Traffic noise - M62 very close

    7.1

  • Clair
      United Kingdom
    May 27, 2014

    The Staff were excellent, really friendly and helpful.

    Bed was very uncomfortable and noisy, shower very difficult to operate and tiles cracked.

    5.4

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