Brunswick Merchant City Hotel  

The staff were very friendly and helpful.

The public areas need to be repainted and the carpets need a very good clean.

The hotel staff were absolutely amazing - especially a girl called Vivienne on reception - very helpful and accommodating!

Proximity to city centre shops and restaurants. Breakfast and firendliness of staff.

Unfortunately a resident had loud music on most of the night which the staff resolved for me.

Its location

Hotel is run down. And when I arrived, in early january, the heating was broken, so my room was freezing and I had to wait for a good while till it got fixed,

We did like the staff, they were very helpful and friendly, especially the breakfast staff that worked new year's morning in the cafe. The hotel location was perfect for shopping and access to entertainment.

Although the room was clean enough, the overall appearance was poor. Several of the hooks were off the curtains and the carpet needs to be stretched as it is very wrinkled and was also a bit grubby. Several of the pot lights require replacing, especially the one above the dressing table area.

Location is very good, and room is clean and tidy

Bathroom is a little small

i thought the staff were very friendly especially at breakfast ,rooms were lovely clean and comfortable it is also central to all shopping and good restaurants it is very good value for money will definately be going back.

cant complain about anything except maybe the loud decor could tone it down a touch.

Very noisy with music on downstairs till the early hours and an awful view from the window.

I enjoyed the atmosphere for breakfast

The room smelt of paint whcih made it very stuffy. It was a compact room so there wasn't much space.

Decor suspect (odd) Room sparse Bathroom tired

Poor for the money

Location - was close to where I was attending a course. Staff were friendly and helpful

Room was poorly lit - walls were painted in grey and dark burgundy - paint chipped. Carpet was badly stained. Room was very small - no where to sit apart from the low bed. Very disappointed. Corridors were also very dark - difficult to see room numbers on doors.

I appreciate the minimalist approach. The staff at breakfast were great!

The staff was extremely helpful and welcoming (thanks, Ellen!), the location was excellent - right in the heart of the city. Very small but clean rooms, wi-fi connection, good breakfast in a very pleasant cafe/bar (hi, Stephen!) - our stay had really been awesome. I would definitely recommend this hotel.