Burlington Hotel  

Receptionist was very friendly and efficient.

Bedroom windows very dirty, could not have been cleaned for months.

Stayed at Burlington for 5 nights;found staff very helpful.only 15 mins. Walk from town. Room very comfortable-but small ;unfortunally not a sea view-but no matter 2 minutes walk to see it! Didn't have breakfast thought it was rather 'pricey'; Very nice bar downstairs at average prices visited once- very quiet then suddenly besieged by a 'mature' group of individuals who were obviously enjoying themselves [very disciplined I might add] My wife and I were on 3rd floor but there were 2 lifts-unfortunately only 1 was in operation.Required bathmat which was supplied within minutes ;excellent shower and double- bed.

Parking rather 'tight' in hotel but usually numerous spaces on roadside surrounding .

The Burlington is an hotel with much charm and history and is my favourite when I am working in Folkestone. This trip was with my Wife who live the room (4) and the traditional English decor/windows etc. I paid £100 for a delightful room which I thought was good value. S Edwards

Good value, comfortable room, good parking, and friendly reception. Special deal for dinner and breakfast. Breakfast was very good.

Restuarant was overstaffed, especially at dinner. Despite this situation they were lazy and spent more time talking amongst themselves. It was difficult to understand why there were so few people there for dinner as the food was not that bad.

The building is lovely from the outside and location of bar, roof terrace very pleasant. Decor a bit dated but reasonably clean.

Facilities were awful - no food available late afternoon either at the bar or in the restaurant. Advised to order a take away to be delivered!! If not bar snacks (crisps) available! Restaurabt didn't start to serve dinner until 7.00pm. Ground floor bar was closed and doors to terrace locked as we sat in the bar at 5.45pm. Staff were unaware of any local cafes or restaurants where we could eat.

Location, near the seaside

Bed was not comfortable

The room was good and the food was very good

It had a certain old world charm. And elements of it were very nicely put together. The location is very good for the beach and walking into town. Car parking was not a problem at all. The reception staff were very courteous. There are quite a few good restaurants in the area and are all within walking distance. The hotel is nice enough with not any strong reasons not to stay there again.

A Luxury room with a folding bed??? Room 104. nice enough room. Tv was a bit dodgy with no choice of channels. Some of the decor was a little 1980'S. but a fold up bed? Not on really. Also fell victim of the Saturday night wedding trap again, which means the bar was off limits that evening. But the music did stop on time and on target which was good. The bar did not open at all on the Sunday evening which was annoying as I would have made use of it. Therefore, I did not bother spending any extra money on the hotel breakfast as I thought £100 a night, for a fold up bed, and a bar you could not use - oh, and a persistent chamber maid who drove us out when it best suited her, I thought £100 was rather strong! Have a stroll into town. You can get a really good breakfast in a seafront location. Hotel is nice enough but with no strong reasons to stay again - ambivolent

The staff at the Burlington were very friendly throughout the stay. When we checked in it was all very quick and easy which is always good after a 500 mile drive. We also had our pet dog with us which was no problem for this hotel and they even left a water bowl out for him which is a nice touch. Rooms where of a very nice size for a 3 star. Maybe it was because we were in the end room but none the less we enjoyed the room.

The food in the restaurent was not that great. The steak was very oily which i did not like.

Well trained staff...very satisfying evening meal......don 't Miss a wonderfully prepared breakfast,!

Polite, efficient staff, good food

Beds - like many hotels I stay in, the mattress was like a concrete slab

Staff and interior design

Access to room up some tight steps

The olde worlde decor, stained glass windows and wonderful selection of paintings & photographs on the walls. The staff were very polite and attentive. E had no trouble parking. Our room was well furnished with plenty of room.

If we had known that the New Year celebrations in the bar lounge below our room would go on until after 2.30 am (1.00 am would have been reasonable) we would have asked for a different room.