Cairndale Hotel And Leisure Club  

It was located in an ideal location. The hotel room was great bed was comfortable and had tea/coffee making facilities. Bathroom was spacious and the staff were very friendly.

Room 43 had too many to get to

all staff were very helpful and polite, the spa facility was very good and spotlessly maintained, the room we were staying in was of a far lower state od repair, infact it could really have done with a good refurbishment as far as the decoration was concerned, and the carpet could ceryainly do with a good clean/or replaced,I have already stated the above comments through the guest questionaire that was located in our room which was room 40 in the Birkbeck suite.

Friendly and accomodating staff, clean and comfortable rooms, quiet environment and centyral location

Good leisure facilities, helpful staff and good options re dining

Friendly staff, clean and comfortable.

good location within walking distance of the all the shops and night life..

Quick, easy, professional check-in. Clean room,

tv could do with being of a better standard, I.e size and positio Also, Dumfries does get freeview, the hotel should use it

The Spa was nice clean, the breakfast was good and all staff were helpful.

I have stayed at the cairndale a few times and have always found it to be a very good hotel. The leisure center is my favourite part of the hotel.but needs updating especially the changing rooms.

The reason I gave the staff a low mark was the attitude of the attendant in the leisure center. Breakfast although there was a good selection could have been done with being a bit warmer.

Hotel staff are all very pleasant and helpful. Facilities in the hotel are excellent, with good car parking and the hotel centrally located for touring sw Scotland. The restaurant gave an a cosy atmostphere with good food and attentive staff. We did think the room we had, was more suited to single occupancy. For two people there were only three drawers and a single wardrobe and very little circulation space. However the bed was very comfortable and most importantly the room was always nice and warm, as was the hotel generally.

i thought the location was good ,and easy to reach the centre,the shops and handy if you choose to eat out. The facilities are very good i.e. swimmimg pool and gym ect. The reception is bright and pleasant.plenty room for free car parking a huge bonus.

i thought the room (84) was very nice well decorated ,maybe a bit small , but the tv size let you down big time. I don't expect a 40inch screen but that must be the smallest flat screen i have ever seen ,also the postion is not good for veiwing. but the bathroom was fabulous what a shower, amazing.and i forgot to mention, you need to checkout the kettle it only works sometime, it cuts off before it boils.

Good central location with parking. Most staff very friendly. Swimming pool looked lovely, unfortunately did not have time to take advantage of it.

Got turned away twice for breakfast. I appreciate there was some sort of competion going on at the time, but it would have been better if we had been given a time slot for breakfast instead of staff just keep waving us away.