Best Western The Connaught Hotel  

Very helpfull staff in all areas,Nice clean room with small balcony & good en-suite.Breakfast & restaurant food very good.Good bar with decent selection of beer & wine. Not all Best Western hotels are to the same standard, this one is very good.

Staff were attentive welcoming and professional

It was necessary to complain about an extremely small ensuite which really was a cupboard in the wall, but when we raised this with the Duty Mananger he was attentive and accommodating and we were moved that day. Also the first night we had a sleepless night due to neighbourly activity throughout the whole night-when we raised this point there had been other compliants as well about this: our move was swift and painless, the second night was considrerably better.

I liked everything about the hotel. The spa was lovely the rooms were good value for money.

The whole experience from arrival to departure was a pleasure. All staff were efficient and professional, flexible and friendly. Service was quick, always readily on hand without hovering. Food and presentation were excellent from fine dining in the restaurant (though the men in the party needed to top up with french fries, which were readily and cheerfully supplied!) to hot, freshly prepared classic English breakfast, to freshly made sandwiches and chips from the bar. For a group party the sun terrace and large lounge areas with comfortable seating were a real bonus. Rooms were not large but well designed and equipped including useful fixed soap dispensers by basin and in the shower.

The staff at The Connaught Hotel were all extremely helpful,polite and friendly.We would recommend this hotel to family and friends and we will certainly stay here again.

The service was of a high standard and the staff very helpful & friendly. The rooms were clean, well maintained and quite relaxing (mine had a balcony). I really enjoyed the spa facilities which were located at the bottom of a spiral staircase. Dinner was amazing....a bit expensive but well worth the treat. I went to Bournemouth to see an Osmond concert at the BIC with friends, but I decided to stay an extra night on my own to relax and make use of the spa during the bank holiday. I could've happily stayed for longer!

The hotel is quite compact, so not overly sound-proofed. The extractor fans in the bathrooms are fairly loud which woke me up - but I didn't want to sleep in anyway!

I thought it was compact-there was a dance on Saturday night with music up to 2.30 am but didn't hear it in my room.

Great Leisure Facilities and the most comfortable bed I have ever slept in.

Nothing It was great and very good value for money.

Spa and fitness centres plus the restaurant facilities are superb and fitting for an hotel of 4 stars rather than 3.

Friendly and efficient staff,good food especially breakfast.Situated close to each & shops.Hotel clean and well maintained.

Room a bit small, no.53

Very good hotel should be 4* meals were very good evening and breakfast ..lovely staff smart professional .There was a wedding and large masonic reception on when we arrived but all went on very smoothly we will certainly stay there again when we have to visit family..

The Connaught Hotel is a lovely hotel to stay in Bournemouth. The rooms are good, the food is excellent and the staff are attentive.

Ideal situation for our trip. Very friendly staff nothing was too much trouble. Breakfast was lovely everything you could want and bar snacks throughout the day were very nice. Would visit this hotel again and also recommend to others.

We found the bed to be a little uncomfortable i think a new mattress was needed as you rolled in the middle. We had one main meal during our stay in the hotel which we found a let down it wasnt cheap and i think there could have been more choice on the menu. My lamb wasnt what i was expecting and under cooked!!