Cumberland Hotel

The reception areas, bar and dining areas were good. Breakfasts were excellent. We only had one evening meal, which was a set price three course dinner, and we enjoyed it very much.

There was no extractor fan in the bathroom, and no blind to the bathroom window. The bed was effectively two 3 foot mattresses put together, and the bottom sheet was not really large enough to cover this, consequently we found the sheet becoming untucked and we were lying on the mattress. Also, no bedside lights meant that if one person wanted to read in bed they had to have the main light on. Finally, the lift only took 3 people at a time, which is very small for such a large hotel. We were on the fourth floor and frequently had to walk up four flights of stairs.

i was amazed to be upgraded to a fantastic room

I thought the location was very lovely, and I liked the design of the bars and restaurants. The breakfast was of a good standard, and we were serviced quickly. I felt the room that we that we had been given, was nicely decorated but poorly executed. There were several things that did not work in our room, lights and the TV, putting in some sort of air conditioning would be a good addition as the room was very stuffy and hot. But overall the hotel offered good value for money, but I would not pay more for the room, particularly, but the hotel was of a much higher standard.

Unable to park the car, and had to make sure we were up and out by 9am in order to move the car if necessary

I had to change rooms twice because of the plumbing. In both rooms it took 10 minutes running the water before it reached luke warm. They even had the audacity to have stickers in the bathroom saying, 'water is precious, please don't waste it'. The staff at checkout were discourteous.

The location and its own parking.

Noisey evenings due to events and noisy quests. Staff didnt ask if we had an enjoyable stay at the time of booking out. Room lights failed. LH dressing table draw stuck. Bath plug chain to short to reach bath plug hole. Room cold.

The decor in reception area and bar area is very nice. Staff mainly friendly.

Parking was two hotels down due to the car park being full.

breakfast

strange smell, noise from function during the evening

We were very happy with the service and quality of food. Early bird evening meal 2 for 1 between 5.30 and 6.30 was very good value and company made it even better.

Did not like black table cloths.

Value for money and unusual design

Room with a balcony and a fine view of the sea. Good breakfasts and in house evening meals. Public spaces were excellently designed.

Lift raher small during busy times.

Very pleasant staff - mostly East European. Breakfast was good, as was the meal we ate in the Brasserie.

Slightly unpleasant smell in the foyer which seemed persistent during our short stay. Also hotel is not in "Luxury" category but then it does not claim to!

Restaurant, bar's lounge and outdoor area all beautifully furnished with calm relaxed atmosphere. Food very good and staff extermely helpful and friendly, I have stayed there three times in the last year so that says it all really.

On my last visit there was just one small thing, it was nearly impossible to change the angle of the shower over the bath, and very hard to get the water temprature right.