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Newest reviews for Dene Hotel Chester

  • Mark
      United Kingdom
    28 August 2014

    Everything

    10

  • Phillip
      United Kingdom
    28 August 2014

    Location was near enough to walk into Chester. Staff were very nice

    Bedding was ripped at the seams revealing a very "grey" duvet. Bedside table was literally falling apart Shower curtain was old and stained Didn't always get reliable hot water

    5.4

  • Anonymous
      United Kingdom
    27 August 2014

    Lay out friendly staff

    Windows a bit fragile

    9.5

  • Jeri
      United Kingdom
    26 August 2014

    Nothing bad to say about the place on the whole, its simple and what you pay for. 10 minute walk to town, good bar and beds were made when we came back. Towels, tv, tea and coffee facilities in room and working.

    No milk for tea and coffee upon arrival and signs to room were a little confusing.

    5

  • Beverley
      United Kingdom
    26 August 2014

    pleasant staff, crisp clean bedding,good choice of tv channels

    cold shower,sticky tape over plug switch for reasons unknown, very dusty and a rotten window in the bathroom, paid far more than the room was worth.

    4.6

  • Allen
      United Kingdom
    26 August 2014

    Staff ok . Given a better room after asking . Clean . Comfy beds.

    1 st room . Odd sized beds. Got another room ok. Meal poor value for money. Paid for evening and breakfast should have gone to pub next door. Very small portions . The fire alarm went if at 7 am some one burnt the toast . No sleep in . Expensive weekend

    6.3

  • Robbie
      United Kingdom
    26 August 2014

    Well placed, reasonably clean large hotel, staff were friendly and polite, room was well organised and tidy

    The noise at 7am from staff emptying bottle bins, alarms going off in the middle of the night, doors slamming shut, bar shut early, breakfast not on late enough,

    6.7

  • Sara
      United Kingdom
    26 August 2014

    Staff are friendly. Theres a pub right next door that does good food and very cheap.

    The hall way right outside our room was being painted so all we could smell all nite was paint. The shower head needed replacing as the water dripped out and the radiator had been removed from bathroom so was absolutely freezing when you got out of the slow dripping shower

    6.7

  • Anonymous
      United Kingdom
    25 August 2014

    Location is good for local pubs and restaurants, only fifteen minutes walk into town and plenty of parking.

    Rooms basic, limited drinks available at the bar.

    6.7

  • Sandra
      United Kingdom
    25 August 2014

    Room wasn't what I expected. No internet access in room. Bar shut to early Not enough staff on at breakfast

    5

  • John
      Australia
    24 August 2014

    Comfortable bed

    En-suite door would not close No soap holder in shower Refurbishment incomplete

    4.6

  • Linda
      United Kingdom
    24 August 2014

    near to chester town

    very dingy bulbs in bedrooms were so low wattage you couldent read hotel interior is very tired looking

    5

  • Phil
      United Kingdom
    22 August 2014

    Room size was ok for the money. Did not eat at the Hotel as we were eating out in Chester. Also good pub/food next door. Free Parking!

    Bit noisy in the early hrs. People don't seem to care if other people are trying to sleep. Not far out of Chester. You can walk but it's a good 20 mins at a brisk pace.

    7.9

  • Anonymous
      United Kingdom
    21 August 2014

    Short walk to town centre. Clean and tidy room. Well mannered and friendly staff.

    Nothing to dislike.

    9.2

  • Anonymous
      United Kingdom
    21 August 2014

    friendly, polite and helpful staff, modern clean rooms and communal area's that appeared to have been recently redecorated.

    The window frames were rotten, the shower head needed to be descaled and paying a little attention to detail wouldn't go amiss i.e. the curtains were different lengths, it would have been nicer to have glasses in the bath room and not plastic cups.

    7.9

  • Jim
      United Kingdom
    19 August 2014

    location

    small cramped rooms

    5

  • Denis
      United Kingdom
    18 August 2014

    We stayed one night in a family room & it was ideal for us. It was clean, comfortable & all facilities worked-staff were helpful and friendly-also within walking distance of Chester town centre.

    7.5

  • Denise
      United Kingdom
    17 August 2014

    Service was good, rooms very clean. Ideal location for the center, lovely place.

    10

  • Tracey
      United Kingdom
    16 August 2014

    Nothing about the hotel

    Bedroom need a coat of paint, damp in the bathroom, loose toilet seat. Pillows like paper, bed uncomftable only got a few hours sleep. Breakfast arrived was unable to eat more than a bit of sausage due to the quality of the food being disgutting and luke warm, coffee tasted like instant put in a tea pot. Hotel needs redecorating and new carpets.

    4.6

  • Stanley
      United Kingdom
    14 August 2014

    Despite being refurbished this hotel was comfortable and provided a good value for money breakfast.

    7.9

  • Alan
      United Kingdom
    13 August 2014

    breakfast was excellent

    no one around to cook evening meal,no beer

    5.4

  • Anonymous
      Isle of Man
    13 August 2014

    Quiet location, price.

    Breakfasts were rushed and obviously cooked early and kept hot. Very very poor lighting in bedroom and no switch or lamp anywhere near bed. Foam rubber pillows which make you sweat profusely.

    6.3

  • Anonymous
      Isle of Man
    13 August 2014

    Convenient location Free Parking Pleasant grounds

    6.3

  • F.w
      United Kingdom
    13 August 2014

    Location was good and staff were good tried their best.

    Door lock's did not always work?? No spare lamps for toilet bathroom no maintenance personel on duty iwe in the dark.

    6.7

  • Anonymous
      United Kingdom
    13 August 2014

    The room was clean and bed comfortable. Breakfast was well cooked and presented. Location perfect for our needs and the hotel was easy to find. The parking on site is a real bonus. I would say we received value for our money.

    The room had no where to hang any clothes. No wardrobe or even a hook on the back of the door. The bathroom was clean but the lighting was very poor. Luckily we visited when the weather was good and bright so did not need to hang coats/jackets and there was sufficient daylight so we did not require the lights to be on very much. A lot of stairs (no lift in the hotel) and a long trek to the room.

    6.3

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