The Dubrovnik Hotel  

Friendly atmosphere

This hotel is a long established family owned and run business, and it shows. The staff and managment are friendly and helpful, the rooms modern, clean and comfortable, and nothing is too much trouble. The breakfasts are excellent and value for money is second to none in the area. We'll be back!

The staff & the food, a hotel with character

Very friendly and welcoming.

Large comfortable well-equipped rooms in a good location with secure parking, would be ideal for a midweek business trip. And the Saturday morning lady was straight out of Fawlty Towers - first impossible to find, then couldn't speak English, then got the breakfast order wrong, then locked the reception doors, but all harmlessly comical rather than annoying.

At weekends it is more of a wedding / dance / party venue - with the music throbbing through the building until well after midnight.

The people were so welcoming, and Hotel so clean. Food excellent

nothing, Safe Parking with CCTV

The welcome, the rooms were excellent, though the bathroom for the twin room was small it served the purpose! However the double room was one I would book again! Food was good, huge portions!!! Hotel was warm and everyone was so freindly I hope we have a reason to travel north again!

A very warm welcome with a free drink! Very helpful, friendly and approachable staff.

Overall a very nice stay, except the electric heater kept turning on and off throughout the night making some clicks. But would definitely stay in this hotel again.

Excellent breakfast. The staff were all very pleasant, helpful and extremely friendly. Would recommend for a business stay or city break.

We received a really good welcome from a gentleman in reception.

It was a very cold frosty evening when we arrived and when we were shown to our bedroom there was no heat on at all and the window was open about 6 inches. We felt very cold for a long time and kept our coats on. The mattress was lumpy - but have slept in worse beds! At breakfast time we had a cup of warm tea which had obviously been made a long time. My husband had to go into the kitchen to find someone to ask for a fresh cup of tea. We were very cold and when we felt the radiator - that too was cold.

Friendly efficient staff, nothing is too much trouble for them. Good food beautifully presented, very pleasant restaurant with White linen tablecloths. Warm bedrooms, very tasteful decor. High standard all round. Would certainly visit again. Thankyou to the staff at the DUBROVNIK HOTEL. Shirley Littler. Chester.

always friendly staff.Beds comfy.good location for the venue and for town.`

The reception area and corridors were chilly. the room was cold when we first arrived but did warm up. The bathroom was cold and stayed cold!!!!

Lovely hotel, very helpful friendly staff. Would stay again under different conditions - i.e. not on a party night!

But I must say that if I had realised there was a Christmas party going on that night I would have stayed elsewhere. My son (7) and I retired at 945am as we had an early start, breakfast was promised at 730am. I was woken up at 11pm by the disco which had oviously cranked the volume to full - finally got to sleep at 1:15pm once Rick Astley had finished crooning... To add insult to injury the breakfast did not start until 8am which resulted in a big rush to get to our destination. The above was applicable to all of our party of ten people... In my opinion, we should have had a discounted price as the noise and subsequent comfort level were fine if your were drunk but for a family it was borderline... (nobody explained there was a big party on when I booked).