The Lairg Hotel  

Very modern decor in recently-renovated bedroom (but not in the hotel itself).

On the first night the heating didn't work; the radiator was lukewarm when we arrived and stone cold later on. At first the staff were unwilling to help us, claiming that the room was warm enough and that we were complaining because we were from warm countries (Colombia and Spain). Eventually we were given an electric heater. The next day the owner took the heater away, initially without telling us why, and then claimed that his insurance didn't allow it, and again mentioned that we were 'from warm countries'. The heating was fixed, but we feel we shouldn't have to complain just to get a warm room on the first night of our stay, and that to mention our nationalities was irrelevant and offensive.

The room was very clean. The full Scottish breakfast was good and there was a variety of choices too. The. Staff were friendly & very helpful. This hotel was cleaner than several 5 star hotels we stayed at in Scotland!

Mobility was an issue for us. When we arrived there was a mix up with our room, but the staff resolved the problem to our satisfaction. There is no lift, so beware if you have trouble with stairs.

Excellent accommodation and breakfast. Very convenient location as we were in Edinburgh for the Rugby International.

Location perfect and very clean - lovely spacious room.

Breakfast room not really big enough for the amount of guests - felt a bit rushed.

I told the hotel it was my boyfriend birthday and they kindly upgrated our room to the best in the hotel!! Thanks, we had a great time.

Excellent attention to detail from the staff. They were always concerned to make sure that my stay was pleasant and comfortable.

The only negative at all was that the internet was inconsistent at times.

Rooms clean, comfortable, staff helpful and breakfast fantastic value for money.

Only problem were few things needed to be addressed , signal on tv and wall bracket, curtains not fixed to hooks very well, on cosmetic veiw few holes in walls by bed needed addressing, but none prevented the enjoyment of the stay at the hotel and the helpfulness of staff.

Very modren and clean accomodation and the staff were very mannerly !!

Excellent service, good value for money. This was our second visit and Would recommend to others and definitely return time and again. The hotel manager is a great lovely guy but could do with some assistance maybe!!

This hotel is in a good location just 10 minutes walk from the city centre and right by the train/airport bus routes. The bedrooms are as beautiful as in the photographs and the rooms are spotlessly clean. I was quite suprises at how peaceful it was considering its location. The staff are very helpful but only as you need them so it feels very relaxed and friendly.

Very clean, a very warm welcome and a good hearty breakfast!

Personally the beds were to hard but that's personal choice.

Comfortable well appointed room with good shower room. Good breakfast.

Great location to stations. Highstreet shopping and local restaurants. Friendly staff. Great value cooked breakfast. Surprisingly spacious and luxurious room. Will definitely visit again.