Ely Hotel  

We just picked the Ely on spec to be near a family birthday. WOW what a great place, fantastic staff nothing was too much trouble for them and very friendly, spotlessly clean hotel and pub, great evening meal, fantastic breakfast. By chance they had a charity evening for a soldier killed in Afghanistan, brilliant atmosphere with live music and BBQ in the car park if you wanted it, so that was a bonus. Great countryside and lake to walk around the next morning. Well done everyone at the Ely for making our visit so good.

Can't think of anything we didn't like

The staff were incredibly helpful however and this made a massive difference.

The ely was well located but in need of updating. Our room (18) smelled badly of damp and the shower and taps were very corroded, which did not look very nice. The fan was taped up and very noisy. The towel rail being over the toilet meant that twice a towel was dropped into it. The fire doors along the landing all close very loudly, which woke us several times in the night and you could hear people above and beside of you quite obviously. The dining room for breakfast always stunk of blocked drains which was not at all appetising.

Service excellent let us leave car in car park for morning although we had checked out. Room clean ., resturant in the evening at dinner very good value all 6 adults agreed food excellent for price. Only complaint,we decided to return for lunch next day 3 people not happy with beef casserole as it was tough, meals taken away replacements offered.We only booked this 2weeks before as it was busy weekend and had doubts about booking but would happily book again

The staff were really friendly and very helpful, especially the receptionist Lucy. The rooms were very clean and comfortable. The food was lovely, the only downfall, was the lack of leisure activities at the hotel if you did not want to go. No pool, no gym, if you want to spend the day indoors there was absolutely nothing to do.

Nothing a lovely little hotel

Country house style, friendly staff, food good.

Breakfast was chaotic and poorly served but food quality OK. Curtains not thick enough - lights on outside. Noisy when staff left.

The breakfast was great with a great choice on the menu that was outside just the normal full english although that was on the menu. The rooms where clean and tidy and staff friendly.

Great location for a wedding we attended nearby. Lovely breakfast and a very comfortable room. Staff were very friendly. Would recommend.

I booked my room on 'booking.com' website, as I had a 4am meeting in Camberley and I live in Newbury, so to avoid the journey, booked a room. I arrived on a Sunday evening at 6pm, the reception lady (Sam ?) was polite and efficient. Made me feel welcome. She also brought my room-service meal to my door, most appreciated. The hostess at Breakfast on the Monday morning was quick to welcome me, had a good demeanour and was busy yet attentive. A most pleasant stay, made all the more so by the fact it was significantly less than a Premier Inn, yet of a similar standard.

Parking spaces a little tight, I have a bmw 118d, so not a big car and struggled to get into my space and out of the car. I am a slim person, so no idea what other patrons make of this.

This was my second visit, and everything was fine, I had also recommended it to my Daughter & Son -in-law and they were very happy with their stay.

If you have a room on the ground floor, you may be disturbed by creaking floorboards above your room. I noticed that the extractor fans in the bathroom/toilet areas can be noisy.

Comfy King sized bed

The bedroom above my room #4 had more squeaky floorboards than the Haunted House. I will stay on the top floor in future

Convenient location for a business stop over. Free wifi.

Room smelled of cigarettes. Poor shower.

excellant value for money,very clean,excellant food and very friendly staff,would definately recommend to others and use again.