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Newest reviews for The Empress Hotel

  • Anonymous
      United Kingdom
    14 September 2014

    great location,helpful staff,nice room with lovely sea view and excellent breakfast !!

    8.8

  • Graham
      Australia
    11 September 2014

    The position of the hotel was ideal.

    The rooms were very hot and stuffy

    7.5

  • Paul
      United Kingdom
    9 September 2014

    Really nice single room. Helpful staff. Very good food

    Nothing

    8.3

  • John
      United Kingdom
    9 September 2014

    staff gave 5 star service in a 3star hotel

    Rooms to hot

    8.3

  • Fred
      United Kingdom
    6 September 2014

    Nice and quite good sevice

    Nothing much just the parking but I did get park every night and the last night right outside the hotel

    7.5

  • Allan
      United Kingdom
    31 August 2014

    everything

    nothing

    9.6

  • Patrick
      United Kingdom
    28 August 2014

    A good quality 3 star hotel with good staff and a good breakfast.

    The pillows could be better.

    8.3

  • Steve
      United Kingdom
    26 August 2014

    Great Holiday at the Manx GP

    8.8

  • David
      Australia
    26 August 2014

    Location

    Room and staff

    4.6

  • Anonymous
      United Kingdom
    26 August 2014

    Great value. Great location.

    Tiny bedroom that was more like a broom cupboard with no view.

    7.5

  • Kevin
      Australia
    24 August 2014

    Location

    Traffic

    7.9

  • Glen
      United Kingdom
    24 August 2014

    Bar area, nice breakfast, attentive staff, lovely room.

    Poor selection of draught beers ie no local beers ! The hotel caters predominantly for coach parties and typically the clientele are tucked up in bed early so the bar is quiet and opened only till 11.30pm one night with no prior announcement to enable one last drink to be bought :-(

    7.9

  • David
      United Kingdom
    24 August 2014

    Simplicity

    Steps on way in with my kit in tow......

    8.3

  • Rachael
      United Kingdom
    23 August 2014

    The bar staff were very attentive and kind, in particular, Lucas, lovely and friendly young man, a great ambassador for the hotel! An afternoon in the bar area on a rainy day was very chilled indeed

    8.3

  • Elizabeth
      United Kingdom
    23 August 2014

    Food in dining area & bar good. A pianist played each evening in bar most enjoyable .Locals used the hotel in evening so a good atmosphere

    On arrival taxi driver took our cases into Hotel Got staff to open door @ ground level as a lot of steps @ entrance My husband hired a motor scooter but door kept locked @ ground level Hotel not suitable for elderly or walking problems.A simple ramp is the answer

    7.5

  • David
      United Kingdom
    21 August 2014

    Everything

    Nothing

    10

  • Michael
      Isle of Man
    20 August 2014

    breakfast!!, Room size and cleanliness.

    8.8

  • David
      United Kingdom
    19 August 2014

    Buffet Breakfast Fantastic. Sea View worth paying extra for. Central promenade location

    Don't do Aroma evening buffet any more Replaced by Burger restaurant. Can be a bit roudy if wedding parties are booked in.

    7.5

  • Arthur
      United Kingdom
    19 August 2014

    The meals were very good and the service excellent

    The double bed was to narrow

    8.3

  • Elizabeth
      United Kingdom
    17 August 2014

    As a solo traveller, I found the empress easy to settle into and never felt uncomfortable. Breakfasts were great. The location is near enough to what Douglas has to offer without being too close to the livelier areas.

    I found no 'down side' to staying at the Empress.

    8.8

  • Roy
      Isle of Man
    17 August 2014

    friendly and efficient service

    had to forgo breakfast as we didnt realise there were a lot of steps to get to the breakfast room and didnt want breakfast in the room. only one lift which was occupied most of the breakfast time and found it difficult (I have a stick and cant walk too far) but saying that I didnt enquire from you about disabled facilities

    7.5

  • Mary
      United Kingdom
    17 August 2014

    Breakfast - helpful staff. Burger Cafe fantastic. Freshly made with healthy side orders and helpful staff. Great location for everything.

    Skin left on all fruit including oranges, pineapple and melon. Why? Scrambled eggs not freshly cooked. Small plates presumably to stop you having big helpings. My room was tiny but the rate was fine so I can't complain. Would stay in a sea view next time.

    8.3

  • David
      United Kingdom
    16 August 2014

    Service great, friendly and helpful staff,musical entertainment excellent

    9.6

  • Roger
      Isle of Man
    14 August 2014

    Rooms clean and tidy, slept well in our quiet room.Breakfast was excellent and plentiful.Tea and coffee facilities in room were ok.Bed was reasonably comfortable in our room. Hotel location is ideal for central Douglas and transport connections further afield.

    The hotel should provide a water vending facility for customers who do not like to drink tap water.

    7.9

  • Brendan
      Ireland
    13 August 2014

    bar and restaurants very good,food excellant.staff extremely helpful

    bar ran out of magners.bedrooms very small

    8.8

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