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The Empress Hotel
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When would you like to stay at the The Empress Hotel?| Room type | Max | Rate |
|---|---|---|
| Single Room |
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Show prices |
| Double Room Sea facing |
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Show prices |
| Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking.
Activities
Sauna, Fitness Centre, Jacuzzi, Hiking, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Bridal Suite, Shoe Shine, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in the hotel rooms and charges are applicable.
Guest Parking
No parking available.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years are charged GBP 7.50 per night for cots.
One child from 2 to 12 years is charged GBP 15.00 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Empress Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
193
reviews
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Show scores of: |
Individual guest reviews for The Empress Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Graeme
Solo traveller
Hamilton,
United Kingdom
December 12, 2009
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value for money and good facilities. Pleasent and helpful staff. poor wireless coverage on top floor |
7.5 |
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Jean
Family with older children
Warrington,
United Kingdom
December 7, 2009
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Great location on promenade, close to centre very good value |
7.5 |
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Tim
Solo traveller
Huddersfield,
United Kingdom
December 4, 2009
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The overall welcome on arrival was very good. The room was very comfortable, and the food was of a very high quality. The location of the hotel is most convenient for all amenities in Douglas. No |
7.5 |
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Anonymous
Solo traveller
United Kingdom
November 25, 2009
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Relax |
8 |
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Valerie
Solo traveller
Dewsbury,
United Kingdom
November 23, 2009
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Convenient for me to be near Ferry Terminal, clean hotel. Had to move rooms because television not working this visit. Always struggle to park near Hotel. |
7 |
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Richard
Solo traveller
Elloughton,
United Kingdom
November 23, 2009
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A good relaxed atmosphere in pleasant surroundings |
7 |
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Charles
Solo traveller
Leighton Buzzard,
United Kingdom
November 19, 2009
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Warm welcome with friendly staff, nice decor (very clean and recently painted) and an excellent restaurant. Bedroom small but adequate and it was very comfortable. |
9.5 |
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Peter
Solo traveller
Stoke on Trent,
United Kingdom
November 16, 2009
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nice warm room , decent breakfast , comortable room . Choice of evening food could be much better . |
7 |
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Anonymous
Solo traveller
United Kingdom
November 15, 2009
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Ease of access to the promenade |
10 |
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Adrienne
Mature couple
Edenburt,
Ireland
November 12, 2009
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The weekend we spent at your hotel was a lovely peacefull quiet time just what we were looking for |
10 |
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Geoff
Mature couple
co.durham,
United Kingdom
November 11, 2009
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comfortable room and bed, the heating was the correct temp for the time of year, food was above average,staff friendly. |
7.5 |
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Anonymous
Mature couple
United Kingdom
November 7, 2009
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The room was bright, clean and comfortable. We had a window overlooking the sea. Room a little on the small side. Breakfast was adequate-cooked food warm not hot. |
8.5 |
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Martina
Mature couple
Galway,
Ireland
November 5, 2009
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Staff pleasant, food was fine. It was quiet. Too many steps in reception area, fine for my age group but not wheelchair friendly or elderly people would find it dangerous leaving out 12 steps at entrance to hotel. 2 steps up to centre of reception 2 steps down to reception one step up to bar and step down to restaurant. |
6.5 |
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Diane
Family with young children
Warrington,
United Kingdom
November 5, 2009
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Location and use of the pool as travelling with a child Fire alarm going off on arrival and again at 5.15am on day of departure |
9 |
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Anonymous
Solo traveller
Isle of Man
November 4, 2009
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Central location, buffet breakfast |
7 |
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Richard
Solo traveller
Elloughton,
United Kingdom
November 2, 2009
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A good place to relax excellent location Expensive, some of the furniture in the rooms is becoming dirty / tatty |
5 |
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John
Family with young children
Blarney Co Cork,
Ireland
October 29, 2009
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the location was very good, some of the hotel staff were very helpful and booked us restaurants and taxi. The waitress that was on duty for breakfast had a huge attitude problem because i wanted to sit at the table beside the rest of my family, she wanted to sit me at the other side of the restaurant even though there were about 4 free tables beside my family, i was getting looks that would kill every morning after that |
6.5 |
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Tina
With friends
Wicklow,
Ireland
October 29, 2009
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The bedroom was a great size and very clean as was the bathroom. Receptionist was very helpful on check in and check out. The hairdryer in the bathroom needs to be updated. |
10 |
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Lorraine
Young couple
Douglas,
United Kingdom
October 28, 2009
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I like the bar area as that bit was modern The room was tiny, you couldn't swing a cat in it. Also it was a 3/4 bed for 2 adults and very uncomfortable bed. |
4 |
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Annette
Mature couple
Arnside, Carnforth,
United Kingdom
October 27, 2009
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The pleasant atmosphere although it was quiet as can be expected in October. To eat at at reasonable price and a non exotic menu you had to eat in the piano bar on a low coffee table |
7.5 |
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Richard
Solo traveller
Elloughton,
United Kingdom
October 26, 2009
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A good place to relax The furniture in room 108 is heavily stained, the room was very cold - not good value for money |
5 |
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William
Solo traveller
Poulton-Le-Fylde,
United Kingdom
October 25, 2009
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early breakfast available for ferry dep,most of staff very polite ex night porter surley. i was charged for double room not given single option hencei paid more than i neede to not enough coffee /milk &towels will stay again but will book single room for economy |
5.5 |
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David
Solo traveller
LIVERPOOL,
United Kingdom
October 25, 2009
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Very good value. I was expecting a tired and run down hotel for the price I paid but it was far from it. |
9 |
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Heather
Group
widnes,
United Kingdom
October 22, 2009
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staff were very helpful and friendly. Food in the hotel was excellent.Location is excellent. |
8 |
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Susan
Mature couple
liverpool,
United Kingdom
October 19, 2009
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The staff and facilities where fine.. The couch and chairs in the room where disgusting we could not sit or leave anything on them wedid complain to the reception on leaving. |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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