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The Empress Hotel
Central Promenade, Douglas, IM2 4RA – Show map
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34 properties in Douglas
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334 verified reviews
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The Empress Hotel's staff speak: English
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Hiking, Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged GBP 7.50 per night in a crib.
One child from 2 to 12 years is charged GBP 15 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Empress Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 334 reviews
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Great Holiday at the Manx GP
Room and staff
Great value. Great location.
Tiny bedroom that was more like a broom cupboard with no view.
Bar area, nice breakfast, attentive staff, lovely room.
Poor selection of draught beers ie no local beers ! The hotel caters predominantly for coach parties and typically the clientele are tucked up in bed early so the bar is quiet and opened only till 11.30pm one night with no prior announcement to enable one last drink to be bought :-(
Steps on way in with my kit in tow......
The bar staff were very attentive and kind, in particular, Lucas, lovely and friendly young man, a great ambassador for the hotel! An afternoon in the bar area on a rainy day was very chilled indeed
breakfast!!, Room size and cleanliness.
Buffet Breakfast Fantastic. Sea View worth paying extra for. Central promenade location
Don't do Aroma evening buffet any more Replaced by Burger restaurant. Can be a bit roudy if wedding parties are booked in.
The meals were very good and the service excellent
The double bed was to narrow
As a solo traveller, I found the empress easy to settle into and never felt uncomfortable. Breakfasts were great. The location is near enough to what Douglas has to offer without being too close to the livelier areas.
I found no 'down side' to staying at the Empress.
Service great, friendly and helpful staff,musical entertainment excellent
Rooms clean and tidy, slept well in our quiet room.Breakfast was excellent and plentiful.Tea and coffee facilities in room were ok.Bed was reasonably comfortable in our room. Hotel location is ideal for central Douglas and transport connections further afield.
The hotel should provide a water vending facility for customers who do not like to drink tap water.
bar and restaurants very good,food excellant.staff extremely helpful
bar ran out of magners.bedrooms very small
The location was very good, rooms were clean and comfortable and staff were excellent - great Breakfast too!
Piano bar Bar food and restaurant Sea views/on Douglas front Central to seafront Nice rooms Self service brekkie Gourmet burgers
Gets busy with coach trips staying
Comfort of twin bedded room Decor of reception and bar areas Lift was close to bedroom Breakfast was great as we're the staff
My bedroom window sometimes became a seagull roost in the early hours of the morning.
1) Slept Well - the hotel passed the first and most important test strongly with a quiet room and a comfy 4ft single bed 2) Clean 3) Breakfast was good 4) Reasonable price - matched the service/quality received
1) Small room with only a wall for a view. But to be fair I had specifically asked for a quiet room away from the road etc 2) No umbrellas for guests for the usual Manx rain! 3) No clock/alarm clock in the room (needed for when my phone got wet in the rain)
every thing about the hotel
Seafront position. Breakfast nice and rooms spot on. We had backpacked around Island so anything was comfortable. Staff helpful.
No okells beer only worthys creamflow!
The hotel caters for old people no atmosphere beds too hard lack of lighting will not be staying here again staff unfriendly ate out drank out .. cant say anymore really rating 2★
As above liked breakfast ...
Parking is a nightmare
ideal location for all attractions . comfertable rooms , airey bar area and superb food! ,
Public spaces are terrific
Room was very cramped
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