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Central Promenade, Douglas, IM2 4RA – Show map
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36 properties in Douglas
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329 verified reviews
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The Empress Hotel's staff speaks: English
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Hiking, Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged GBP 7.50 per night in a crib.
One child from 2 to 12 years is charged GBP 15 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Empress Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 329 reviews
Value for money
Show reviews from:
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is on the Victorian Promenade, overlooking Douglas Bay. It features 2 restaurants and a health club with an indoor pool.
Score from 413 reviews Good
Set just 30 metres from the seafront, the award-winning Inglewood is located in Douglas. It offers a bar, an onsite coffee shop, free parking, and free WiFi access.
Score from 13 reviews Exceptional
Overlooking the magnificent Douglas Bay, this beautifully refurbished hotel is ideally located in the heart of Douglas, the island’s capital, just a few minutes walk from the ferry terminal.
Score from 236 reviews Very good
Ideally situated on the seafront in Douglas, this hotel features comfortable accommodations with a full range of modern facilities and in-room accessories, including private bathrooms.
Score from 119 reviews Good
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great location,helpful staff,nice room with lovely sea view and excellent breakfast !!
The position of the hotel was ideal.
The rooms were very hot and stuffy
Really nice single room. Helpful staff. Very good food
staff gave 5 star service in a 3star hotel
Rooms to hot
Nice and quite good sevice
Nothing much just the parking but I did get park every night and the last night right outside the hotel
A good quality 3 star hotel with good staff and a good breakfast.
The pillows could be better.
Great Holiday at the Manx GP
Room and staff
Great value. Great location.
Tiny bedroom that was more like a broom cupboard with no view.
Bar area, nice breakfast, attentive staff, lovely room.
Poor selection of draught beers ie no local beers ! The hotel caters predominantly for coach parties and typically the clientele are tucked up in bed early so the bar is quiet and opened only till 11.30pm one night with no prior announcement to enable one last drink to be bought :-(
Steps on way in with my kit in tow......
The bar staff were very attentive and kind, in particular, Lucas, lovely and friendly young man, a great ambassador for the hotel! An afternoon in the bar area on a rainy day was very chilled indeed
Food in dining area & bar good. A pianist played each evening in bar most enjoyable .Locals used the hotel in evening so a good atmosphere
On arrival taxi driver took our cases into Hotel Got staff to open door @ ground level as a lot of steps @ entrance My husband hired a motor scooter but door kept locked @ ground level Hotel not suitable for elderly or walking problems.A simple ramp is the answer
breakfast!!, Room size and cleanliness.
Buffet Breakfast Fantastic. Sea View worth paying extra for. Central promenade location
Don't do Aroma evening buffet any more Replaced by Burger restaurant. Can be a bit roudy if wedding parties are booked in.
The meals were very good and the service excellent
The double bed was to narrow
As a solo traveller, I found the empress easy to settle into and never felt uncomfortable. Breakfasts were great. The location is near enough to what Douglas has to offer without being too close to the livelier areas.
I found no 'down side' to staying at the Empress.
friendly and efficient service
had to forgo breakfast as we didnt realise there were a lot of steps to get to the breakfast room and didnt want breakfast in the room. only one lift which was occupied most of the breakfast time and found it difficult (I have a stick and cant walk too far) but saying that I didnt enquire from you about disabled facilities
Breakfast - helpful staff. Burger Cafe fantastic. Freshly made with healthy side orders and helpful staff. Great location for everything.
Skin left on all fruit including oranges, pineapple and melon. Why? Scrambled eggs not freshly cooked. Small plates presumably to stop you having big helpings. My room was tiny but the rate was fine so I can't complain. Would stay in a sea view next time.
Service great, friendly and helpful staff,musical entertainment excellent
Rooms clean and tidy, slept well in our quiet room.Breakfast was excellent and plentiful.Tea and coffee facilities in room were ok.Bed was reasonably comfortable in our room. Hotel location is ideal for central Douglas and transport connections further afield.
The hotel should provide a water vending facility for customers who do not like to drink tap water.
bar and restaurants very good,food excellant.staff extremely helpful
bar ran out of magners.bedrooms very small
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