Best Western Feathers Liverpool Hotel  

The room was comfy and spacious although a little tired, could do with a facelift soon. Breakfast was excellent, there was something for everyone what ever their taste. The full english was lovely and hot.

I think the free bar between 5pm and 7pm should be made clearer when booking. We had booked and understood there was a free bar, however on checking in and gtoing for a drink we find out it wasn't included in our booking. This was the only real disappointment.

Clubing

The rooms were cold. Bathroom had no heating and mild on the tiles. The curtains were hanging from the rails. My son had to sleep in his coat as it was that cold. I fell its because the heat is lost through the windy cold bathroom

The two young staff worked hard thats the only reason I never complained as the staff were lovely

Very friendly and helpful staff! Great place for a quick overnight stay on a weekend for a very reasonable price!

The staff and location free wifi and value for money were the prime motivations.

I would say that my experiences with the online bookings process meant we received good value but the rooms were typically the less desirable rooms in this case at the top of the stairs.

the breakfast was very good & we had the advantage of the free bar which was exellent

loved the size of the bed, but it dominated the room, so it made it difficult moving around the bed. also storage space was enough for one or two night stay, but if staying longer this may be a problem.

The hotel was warm and freindly and only 5 minutes walk from the city centre and all the shops and pubs.

Proximity to the University of Liverpool Campus and Lime Street Rail Station

Access to rooms (55+) Small Rooms (Size) Water Tap without Mixer to have ambient water (Either very Cold or very hot)

Location

Almost everything else! Way past its best,scruffy at best. One star ?

Its excellent location for the Philharmonic Hall, where we were attending a Concert, and the Roman Catholic Metropolitan Cathedral of Christ the KIng. The friendliness and efficiency of all the staff with whom we came into contact. The excellent buffet breakfast included in the price we paid. The secure car parking facilities - that was an extra £10.00 well spent! Overall, the Hotel delivered excellent value for money. We will certainly stay there again.

The location to the shops and echo arena. The staff were friendly and helpful. The decor throughout was good.

£10 per night car park fee which wasn't advertised anywhere. The executive room ee had booked, the bed had two small mattresses and it was uncomfortable as one of us ended up laying on it.

We arrived on a cold wet day the booking through booking had now been registered, there was no heating in the room at 4pm. By 6 we were given a electric fan heater.