Inn On The Prom At The Fernlea Hotel  

The hotel is located on a very pleasant seafront whilst at the same time being very close to the small Town Centre of St Annes. Many rooms have sea views. It is really a holiday hotel but was also fine to stay at as a solo business traveller although presumably will be busy in the main summer season. The room was modernised with all usual facilities and nice bathroom. Breakfast was fine , I did not have dinner there. In other reports there are comments about high bar prices , in fact although higher than in local pubs they are similar to most other 3* hotels, which also charge high prices for wine and spirits.

The single room was very small, made worse by having too much furniture /large tv for such a small space. The restaurant was in the basement and therefore a bit gloomy. The beer choice at the bar was poor and despite there only being a handful of people in it there were two TVs and disco music blaring out continuously. Not very relaxing ! The hotel had been modernised in a kind of mix of contemporary with a slight 30's touch . Like the 'Hotel Inspector' had advised them . Somehow it did not quite feel right.

excellent spa and gym facilities.

Bathroom sparse Cold water shower No towel hooks Cold "heated" towel rail No amenities in the bathroom Very noisy, all movements, tv, conversation and footsteps in the adjacent rooms and passage very clear and disruptive in our room. Will not recommend this hotel for under sixties.

The staff were extremely helpful, to the extent that two people turned up to provide us with a replacement light bulb which we had requested. The proximity to the town centre and the beach was a bonus. Nice porridge at breakfast. Good parking.

People who rated it as 'superb' clearly haven't travelled. The room was a furnace, we had to open the window to cool down, turning the radiator down made little difference. Pillows uncomfortable. Shower head would not stay up, meaning you had to stand with your face to the wall to get wet! Springs gone in chairs in restaurant. All in all, it was a little faded, but location and staff made up for it. I would rate it as 3 stars. We paid the reduced rate on the website of £65 which was acceptable, but the full price would have been £130 which most certainly would not!!

Accommodation and public places within the hotel were very clean. All staff including restaurant polite, friendly and helpful. We thought as a family that there was a great choice of food for breakfast and the standard of the food was great!

We enjoyed our stay overall over the weekend, however, we stayed in room 252 and we have to say that despite the window being open it was stifling!! Much too hot and on our second night we had to leave our door open!!! Also generators under window very noisy but no choice but to have window open. It was cooler in the sauna (ha ha). Such a shame that this happened because everything else was so good. I think it would probably make us hesitant to book again which is a shame because overall the hotel itself and the staff had a great feel about it.

breakfast

very limited evening menu.not very wheelchair friendly

visited Blackpool

We liked everything about the hotel. We made a last minute booking to go to Blackpool and were delighted with the look and feel of the hotel and even had time to enjoy a swim and use the sauna. Lucy on reception was very helpful and we have booked to go back in December for a Santa Weekend Break. We've even asked the in laws to come along too!!

Fantastic helpfull staff, great location, value, superb decor, a fantastic hotel, but leisure facilities do not match the quality elsewhere in the hotel very poor spa pool, changing rooms and Sauna, upgrade needed to bring in line with the rest of this great hotel

Good breakfast.

Room very 'tired' and not cleaned to a good standard. Bathroom needs refurbishment. Reception staff not very helpful.

The staff at the reception very friendly, the room was awesome and the dinners very good. We felt pampered and the other guests were pleasnt as well.

The staff were very attentive. The complimentary evening meal in the restaurant was a bonus and the quality and variety of food was excellent. The breakfast was also excellent. The public areas and bedroom were well decored. The pool, gym and spa were good.

Whilst beer prices were similar to London prices, the cost of wine for basic NV was extortionate - which was a real let down. Other reviewers had commented on the back areas (stair wells etc) and I agree these are dated and required modernising.