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Newest reviews for Inn On The Prom At The Fernlea Hotel

  • Robert
      United Kingdom
    August 27, 2014

    Great location plenty to do and see Staff were very friendly and helpfull

    9.6

  • Mark
      United Kingdom
    August 26, 2014

    good location next to the terrific St Anne's beach; very nice breakfast.

    bad room (wedding function until midnight effectively meant no sleep, especially for kids; bathroom had no shampoo; couldn't get the shower temperature down below hot); parking at the back of the hotel difficult to find and tricky to manoeuver in.

    5

  • Herbert
      United Kingdom
    August 12, 2014

    Friendly staff, flexible times in dining room.

    Thought there should have bee an a la carte menu as the table d'hôte. We found the menu rather limited.

    6.7

  • Liz
      United Kingdom
    August 11, 2014

    pool facility, breakfast and staff

    the noise thoughout the entire night

    7.9

  • Douglas
      United Kingdom
    August 5, 2014

    Visually appealing. Friendly and helpful staff.Well situated for the prom.

    The big let-down was the restaurant on the Wednesday night.The service was the worst I have experienced. Thursday night was a complete turn-a-round.Still can't understand it.

    7.5

  • Joyce
      United Kingdom
    August 3, 2014

    Location, helpful staff.

    Tiny beds, early breakfast finish, limited breakfast choice, soap dispensers in bathroom for shower gel. looks rather dated in areas, bathroom cleanliness could be better.

    5.8

  • Sheila
      United Kingdom
    August 1, 2014

    Great hotel on front. Close to shops, bars and restaurants. Friendly staff, clean comfy rooms and delicious breakfast. Nice pool, jacuzzi and sauna. What more could you want

    8.3

  • Anonymous
      United Kingdom
    July 29, 2014

    Pool was a nice extra. Entertainment was good fun. Food was good. TV in room very large. Bathroom in our premium room was lovely. Bar area seating was comfy and modern. Large car park.

    Beds in our premium twin room were strange fixed bases with a mattress on top, not too bad a nights sleep on them but they could do with the beds a premier in has. No beer available only larger.

    7.5

  • Lynda
      United Kingdom
    July 29, 2014

    We were in the Ascot room which was lovely. The staff were really nice and the bar area is really pleasant.

    The room was very, very stuffy and there were no fans left when we asked for one, so did not sleep too well. Breakfast was fine but grapefruit was tinned as were the peaches and the juices tasted like they were of the cheap variety.

    7.9

  • Scott
      United Kingdom
    July 29, 2014

    The location

    The price in relation to the position of our room. The style of the bathroom was dated. The stairs to the room were in bad condition. The room wasn't easily located

    5.8

  • Kathleen
      United Kingdom
    July 29, 2014

    everything.

    shelf in the cabinet under the TV was very dusty needed a good clean.

    6.7

  • Anonymous
      United Kingdom
    July 29, 2014

    Rooms are very nicely decorated. Corridors and areas quite dated. Weather was warm rooms poor ventilation even with opened windows.

    7.5

  • Jane
      United Kingdom
    July 22, 2014

    I loved everything from the room to the staff and the food was lovely .room lovely and clean ,staff were very nice the facility of the pool .sauna and jacuzzi were fabulous .myself and my family were very impressed .we will be back .thank you for a great stay x

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    Gym, breakfast is the best, reception and bar area is nice

    The rate for the older rooms needs to come down in price a bit, they are not refurbished like the rest of the hotel and it spoils it because it is a lovely hotel

    7.5

  • Jeanette
      United Kingdom
    July 14, 2014

    Location, friendly reception staff, can often access rooms prior to 3pm.

    Breakfast was basic and dining room was in need of a spring clean. The bean/ tomato pots also far to heavy to be user friendly.

    8.8

  • Melanie
      United Kingdom
    July 13, 2014

    We had a family boutique room, which was lovely and clean, the beds were comfy and we arrived to find a complimentary bottle of fiz in the room as as it was my husbands birthday. I nice touch. All in all a great place to stay in a fab location.

    9.2

  • Helene
      United Kingdom
    July 9, 2014

    We really enjoyed our stay and the staff were very polite and very helpful. We loved the pool and facilities and location. We would definately come again. The rooms were very spacious and modern - very happy with our stay - thank you!

    10

  • John
      United Kingdom
    July 8, 2014

    Location was excellent ! The breakfast was well cooked abd hot. Entertainment in the evening.

    No information given At check in as receptionist to busy chatting with friend. No air con in room. No bottled water in room. Poor shower (no power ) Not a great view ! Insufficient bar staff,charged A different price for the same round if drinks. Never given a receipt at bar !! Chaos in restaurant at breakfast ... Dirty tables and Buffet not replenished. Hotel over priced

    5.4

  • Margaret
      United Kingdom
    July 8, 2014

    Helpful friendly staff. Clean room. Lovely pool, photo did not do it justice. Brilliant location.

    9.6

  • Anonymous
      United Kingdom
    July 1, 2014

    The location was fab, easy to find, parking relatively easy in a very busy car park. Staff on reception were lovely, friendly and very helpful when we asked to change room

    . Had to change room as the first room allocated had a broken, unusable toilet (how could this not be noticed!) second room was absury tiny, twin bedded - we had booked double. It was all they had. Don't think I have ever stayed in such a small room. Had evening meal in hotel as it was my birthday, starter, main meal and desert for 2 - nothing out of the ordinary., apart from the bill which was extortionate! Breakfast next day was a free for all - waited as instructed for a seat (no one came) so we looked for a spare table. Not told where anything was, where cutlery was, how to get hot drink. Helped self to food - finished eating before we managed to track someone down to ask for coffee. It was very, very busy and chaotic. What food we had was nice.

    5.8

  • Janet
      United Kingdom
    June 24, 2014

    all staff extremely helpfull and the room was cleaned perfectly

    10

  • Stephen
      United Kingdom
    June 15, 2014

    Great location and easy to park

    Room i thought was dirty, tired and worn and the rooms are not how they are pictured on website.

    5.4

  • Jeanette
      United Kingdom
    May 24, 2014

    Comfortable bed, large fluffy towels. Everything clean.

    We had to move things around to plug in the kettle. Could have used more hanging wardrobe space

    9.2

  • Dhillan
      United Kingdom
    May 23, 2014

    that the manager gave me a free drink

    that they said i couldn't have anymore to drink after i passed out in the toilet

    8.8

  • Karen
      United Kingdom
    May 13, 2014

    excellent location. Relaxed friendly atmosphere and we won the pub quiz!!!

    9.2

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