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Queen Square, Bath, BA1 2HH, United Kingdom – Show map
Excellent location — rated 9.7/10! (score from 721 reviews)
Rated by guests after their stay at Francis Hotel Bath - MGallery Collection.
|Superior Double Room|
|Standard Double Room|
|Deluxe Double Room|
|Classic Double Room|
|Comfort Classic Double Room|
|Superior Twin Room|
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147 properties in Bath
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727 verified reviews
They speak your language!
Francis Hotel Bath - MGallery Collection's staff speak: English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 721 reviews
Value for money
Show reviews from:
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Bailbrook House is a Grade II listed property, set within 20 acres of private grounds, with commanding views towards central Bath and the countryside.
Score from 610 reviews Superb
Very helpful staff on arrival with parking in the full car park. Quick and early check in as room was ready. Location is perfect. Hotel clean, really comfortable bed and pillows. Recently refurbished to a nice standard.
Room was a little smaller than expected but still lovely.
This is our first visit since the Hotel was refurbished some years ago. Our room was warm and comfortable. Excellent shower with near instant hot water. The staff were helpful and polite. Take advantage of the valet parking - it makes arrival so much easier. Similarly departure, your car will be brought to the entrance. The hotel is only a few minutes from the Theatre Royal and within walking distance of some excellent restaurants if you decide not to dine in. Will definitely stay again.
Great location near the tourist hot spots of Bath. Room was comfortable with all mod cons. Good restaurant attached to the hotel.
Delay in serving tea and toast at breakfast
Stunningly decorated and immaculately clean
shower did not run away and spilled over the edge. Hair dryer was blocked and cut out
Everything other than poor wi-fi
Had problems with wi-fi
Staff are helpful and friendly
Breakfast table for 2 are too small
Very helpful and attentive staff and exceptional breakfast
Lack of fast wifi
Within easy walking distance of all the sights and lots of retuarants etc Staff were lovely Breakfast was suberb.
Nothing important. Only thing is we asked for and got a top floor room and on reflection realise that the lower rooms may be better ie ourd did have a slight sloping ceiling so nothing could be done re that and not much of a view. BUT the room was still lovely and comfortable.
Staff gave warm welcome on arrival and always very pleasant and helpful
attached to Raymond Blanc restaurant Not under control of hotel and food quality was poor so suggest eating out
The hotel has been completely refurbished with superb taste. The staff were attentive and helpful. The room was very comfortable. The location is central and close to all the glories of Bath. AND there is parking, which must be relatively rare in a city centre. It is easy to find. They do not have their own dining room, but a Brasserie Blanc is linked to the hotel and is very good.
I've noticed, since last staying, that there is now no breakfast menu, given at the table.
Attention to detail friendleness and helpfulness of staff Breakfast was great
A very small room
Managed to get space in car park, very convenient.
Breakfast room small for no guests, reception v busy - took a while to check in and check out.
Hotel is in an excellent location, close to all the main sites. The hotel is beautifully decorated with excellent staff.
Staff-nothing was too much trouble
Only one large towel in bathroom-I managed with the handtowel(love a challenge...!)
Single glazed windows at the front made it very noisy at night, and draughty.
Location was fantastic and the place looked and felt great
That we have to go home!
We received a very friendly welcome from reception after a very wet journey from Arundel. We were then shown to a very clean and comfortable bedroom.The breakfast meals that we had were excellent.
Quirky decor, great location, friendly efficient staff, parking at hotel, cleanliness.
Really enjoyed our stay. Staff were very helpful and polite, they really made us feel welcome. Location is great, a short stroll to all the sights of Bath (Roman Baths, spa, shops). The room was very comfortable.
All hotel staff very attentive - we could not fault the service. Hotel in perfect position in the city centre and extremely quiet in the room. Bed and pillows very comfortable. Will definitely be returning to this hotel.
The best about the hotel if have to say is it's location. We didn't have to walk for more than 3 minutes to anything. Everything was so close!
Heard the traffic early in the morning when trying to have a lay in.
Andrew who parked the car, and staff at reception. Good breakfast.Liked that you couldn't get tv too early or late, so no disturbance from others. Very convenient.
Bathroom was very cramped and there was nowhere to hang a second towel or robe in there. Wifi not good enough to download emails, though there was clearly a connection.
The bed was one of the most comfortable we've ever had at a hotel. Breakfast was good with good quality produce. Staff were excellent and helped make our stay a very enjoyable experience.
Minor issue was that water pressure in bathroom could have been better.
Location and room
Luke warm breakfast
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