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Mercure Francis Bath
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7.2
Top
Based on
120
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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William
Mature couple
Dirleton,
United Kingdom
July 2, 2009
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Generally satisfactory. Room adequate, although a little old-fashioned. breakfast of good standard. Parking a plus. Staff did not man bar although open at lunch and difficlt to be served. |
6.5 |
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Judith
With friends
St Peter Port,
Guernsey
July 1, 2009
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It was very central for the City,easy to find and had parking. Everything about the hotel is very tired and badly in need of refurbishment. The staff were not always very helpful. |
3.5 |
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Kevin
Mature couple
cardiff,
United Kingdom
June 25, 2009
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room was stuffy and for a 'superior' room small and pporly appointed. TV did not work. |
4 |
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Brian
Young couple
Allentown,
United States of America
June 24, 2009
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Essentially we liked this hotel for its location. The staff was polite but not overly friendly. The room needs desperate renovations. The carpet was worn down to its threads, the tub had a cigarrette burn, the linoleum was peeling off the floor, and the TV did not receive any channels. |
4.5 |
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Anonymous
Mature couple
Ireland
June 19, 2009
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The location was wonderful - just in the heart of Bath city and the bedroom very comfortable. The bedroom was kept pleasantly cool during the two very hot nights we spent there.The staff were freindly and helpful. The wine was a poor list and the bottle we chose - not by any means the cheapest - could have been bought at a supermarket for quarter the price. It was neither 'appellation controlée' nor 'mis en bouteille' and had a screw lid (that wouldn't condemn it, but it rather points to a low price normally). |
7.5 |
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Michael
Solo traveller
Rotherham,
United Kingdom
June 16, 2009
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Very friendly staff, hotel very comfortable and clean, great location A small point but it would have been nice to have snacks on the bar or offered with our drinks order, I also felt that given the room rate the additional charge for parking was a little strong |
9 |
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Anonymous
Solo traveller
Switzerland
June 15, 2009
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Nice room (the refurbished one) Good situation, very central & calm in front of a parc. Nice neighborhoud. Good service, friendly & helpfull staff. |
7 |
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John
Family with young children
Rickmansworth, Herts,
United Kingdom
June 2, 2009
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The location, quality and service at the Francis are very good and good value with b & b £129 for 2 adults and 1 child. Extra £10 for car park that is rather small |
7.5 |
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John
Mature couple
Sarnia,
Canada
June 2, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Christopher
Mature couple
Cambridge,
United Kingdom
June 1, 2009
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we enjoyed our stay no end |
10 |
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Paul
Young couple
everton,
United Kingdom
May 28, 2009
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Very clean well laid out hotel, staff excellent and very helpful Small room & very expensive parking only downsides |
9 |
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Glen
Solo traveller
east grinstead,
United Kingdom
May 24, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Patricia
Young couple
Warrington, Cheshire,
United Kingdom
May 18, 2009
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Great Central Location with Friendly Staff. |
6.5 |
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Graham
Mature couple
Newport,
United Kingdom
May 13, 2009
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We enjoyed the olde world style of the hotel. Staff were good and pleasant, and the location is excellent. The hotel is looking very tired. Our room was poorly furnished having a white duvet on the bed, it looked as if they had run out of duvet covers! The chairs looked like they belonged in a second hand shop! We did feel as if we were given the poorest room as we had booked through an on-line booking agency. |
6 |
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Anonymous
Solo traveller
United States of America
May 5, 2009
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Location was good. It was old and ordinary. |
6 |
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David
Mature couple
ROHAN,
France
April 27, 2009
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Sense of history was everywhere. |
8.5 |
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Glyn
Mature couple
SHIRLEY SOLIHULL,
United Kingdom
April 22, 2009
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Location and ambience |
10 |
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Anonymous
Solo traveller
United Kingdom
April 20, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Solo traveller
United Kingdom
April 18, 2009
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The location is perfect for exploring Bath, everything was fine, staff very pleasant and helpful, breakfast was nicely cooked and well-presented Room was a bit shabby (but not dirty), but that was reflected in the price. |
8.5 |
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Yuk
Family with young children
Hong Kong,
Hong Kong
April 18, 2009
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rooms are too far away from lobby and too many staircase which is not suitable for family with lots of luggage |
5 |
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Chris
Mature couple
Leeds,
United Kingdom
April 16, 2009
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The hotel was very well placed to explore the sights of Bath. The breakfasts were very good, offering an excellent choice. The 'superior' bedroom whilst being spacious was very tired and the furniture could do with refurbishment. |
6.5 |
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Jonathan
Young couple
watford,
United Kingdom
April 11, 2009
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I enjoyed everything in the hotel it was beautiful apart from our room was not of a fantastic standard. The size of our room, the television was 20 years old, view from window, the staff. |
5.5 |
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Clare
Solo traveller
Padstow,
United Kingdom
March 23, 2009
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The Hotel is full of character and characters and wonderful old world charm. The staff were all very helpful and friendly, my room was very comfortable and the hotel is incredibly convenient to all the delights of Bath and the fact that it had parking was fantastic. |
9.5 |
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Anonymous
Young couple
United Kingdom
March 11, 2009
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Central location and friendly helpful reception staff. Hotel was very clean and had character. Check-in and out was efficient. Room was clean and bed was comfortable. Bathroom facilities very good. Parking was over priced - guests should be able to stay for free. Unhappy with room, as it looked nothing like photos on the website. Had a room on the 3rd floor (in the roof) so had one normal sized window in the corner (which was difficult to get to) and two small windows so next to no natural light in the room. Got very hot at night (even though we stayed in march! |
6.5 |
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Ray
Family with older children
Birmingham,
United Kingdom
March 7, 2009
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This reviewer provided a score but did not have any comments |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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