Mercure Francis Bath

localização central,boa para quem passear a pe pela cidade, quarto muito bom, amplo, acolhedor com bom sistema aquecimento, wc pequeno mas funcional

Funcionarios da recepção antipáticos e pouco informados.Deram-me um mapa da cidade que era uma fotocopia pouco visivel e muito confusa, perguntei se tinham computador com internet disseram-me que não e mais tarde descobri que havia.Não têm adaptadores de tomada para emprestar, só tinham para vender a um preço superior ao que encontrava nas lojas (10 libras).

Essentially we liked this hotel for its location. The staff was polite but not overly friendly.

The room needs desperate renovations. The carpet was worn down to its threads, the tub had a cigarrette burn, the linoleum was peeling off the floor, and the TV did not receive any channels.

Very friendly staff, hotel very comfortable and clean, great location

A small point but it would have been nice to have snacks on the bar or offered with our drinks order, I also felt that given the room rate the additional charge for parking was a little strong

The location, quality and service at the Francis are very good and good value with b & b £129 for 2 adults and 1 child. Extra £10 for car park that is rather small

Very clean well laid out hotel, staff excellent and very helpful

Small room & very expensive parking only downsides

We enjoyed the olde world style of the hotel. Staff were good and pleasant, and the location is excellent.

The hotel is looking very tired. Our room was poorly furnished having a white duvet on the bed, it looked as if they had run out of duvet covers! The chairs looked like they belonged in a second hand shop! We did feel as if we were given the poorest room as we had booked through an on-line booking agency.

Sense of history was everywhere.

The location is perfect for exploring Bath, everything was fine, staff very pleasant and helpful, breakfast was nicely cooked and well-presented

Room was a bit shabby (but not dirty), but that was reflected in the price.

The hotel was very well placed to explore the sights of Bath. The breakfasts were very good, offering an excellent choice.

The 'superior' bedroom whilst being spacious was very tired and the furniture could do with refurbishment.

The Hotel is full of character and characters and wonderful old world charm. The staff were all very helpful and friendly, my room was very comfortable and the hotel is incredibly convenient to all the delights of Bath and the fact that it had parking was fantastic.

Helpful staff, good location, good breakfast

comfort bed

small bath

The hotel was very well situated in between the circle and crescent and the town centre. The breakfast buffet was very good.

The rooms were very reasonably priced but my daughter described them as "in the dungeons".We reported cigerettes in one of the rooms(non smoking rooms) and they were not removed as promised. That room did smell of smoke.