Carmelite Hotel  

It was a two minute walk from the station

Toilets in the singles were a bit tight but this was a minor inconvenience

Very friendly staff, accommodating and helpful

Currently 2nd floor was under construction/refurb, looked dated on the upper floors. My room had a large air conditioning vent outside which kept me awake from 4am onwards. I would ask to change rooms next time if I receive the same room

It is centrally situated and the staff were very friendly nd helpful.

I liked the hotel's lounge bar and restaurant area, the dinner we had was delicious, and the there was a really good atmosphere. Breakfast was good also.

Room was quite basic, and took ages to get our first drink served but very little else!

The location as less than 5 minutes from the train station. I also ate in the hotel and the food was good.

My room was very noisy, I could hear the man in the next rooms conversation. Also they are refurbishing some if the hotel, so strong smell of paint, lots of workmen on my floor and next to my room, even at 6pm when I returned after being out all day. Therefore not very relaxing.

The single glazed windows! You can hear every noise outside.

Loved the central location of the hotel, train station minutes away, had an excellent stay.

No swimming pool :)

Not really a complaint but lack of parking was a problem, and a £60 parking ticket made my stay extremely expensive

Value for money

Noisy pub/club opposite hotel

A very old hotel being decorated by degrees. Our room had scaffolding outside old drafty windows (Room 315) The heating didnt work properly and we had to ring reception of occasions to get someone to help. My daughter had to sleep with her coat on one night. There were xmas parties being held in the foyer. Very dark with no overhead lighting only lamps. Staff friendly.

Only stayed the one night but arrived late saturday afternoon the bar and restaurant was very busy with live music and gave a very good first impression. Reception folk very professional. Great bed-over all a great stay.

The staff are very helpful and friendly, the decor and restaurant is superb

The rooms are getting old and need updated,

Central location. Comfortable rooms, though mine was tired and required a bit of tlc. Staff were exceptional, very friendly with superb service. From the Guy at the reception who was efficiently also working the bar, and the Ladies serving breakfast. They all deserve a reward as they all made my stay different from any of the other cattle market type 'efficient' and cold approach made at many of the other newer and larger local hotels. Would I go back, definately, would I promote the hotel positively, no problem