Carmelite Hotel  

For the price we paid the rooms were excellent and the staff couldn't have been more helpful.well impressed and would definatly stay again.

Location & secure parking

No tea/coffee facility in the room. Extra charge for cooked breakfast not explained.

The staff were incredibly welcoming and very friendly. The hotel looks amazing and the food on offer was also very good. I can't fault this hotel and would highly recommend it to anyone else.

Central location reasonable price

Room was comfortable and superficailly clean however bathroom shower screen , taps and some of the tiled areas were mouldy and in need of cleaning. When we arrived our room had been prepared but the door was propped open with a towel which was not removed from the hallway throughout our stay. The carpet and some of the furnishings had clear cigarette burns and overall the rooms did not live up to the 'boutique' feel of the foyer and main areas of the hotel. The room was adequate for a one night business use but no longer. I would return to the hotel and would recommend it to others but only if I / they specified the refreshed and rennovated rooms.

Cheap

Loved the central location of the hotel, train station minutes away, had an excellent stay.

No swimming pool :)

Not really a complaint but lack of parking was a problem, and a £60 parking ticket made my stay extremely expensive

Value for money

Noisy pub/club opposite hotel

Location

Lift not working the lack of reception overall bad layout of room and poor bed

A very old hotel being decorated by degrees. Our room had scaffolding outside old drafty windows (Room 315) The heating didnt work properly and we had to ring reception of occasions to get someone to help. My daughter had to sleep with her coat on one night. There were xmas parties being held in the foyer. Very dark with no overhead lighting only lamps. Staff friendly.

Location - very central

Disappointed about the standards in this hotel - very poor room, noisy, poor facilities

This was my second stay and I look forward to my third..

The position is great, rooms are comfortable and the staff are fantastic.

The location was good.

I felt the online advert was a little misleading. It gave the impression that you were getting a luxury room which would normally cost £273 pounds for a huge discounted price of £69. The picture displayed showed a room which was very luxurious - I.E. basket of bathroom shampoos etc, chocolate on the pillow...the room we were allocated had a bottle of body wash fixed to the wall. There was not a mini bar. Nor a full length mirror. Our shower didnt work. There was only one bath towel. I think that the room was good value for what we paid but I would have had an issue if I had paid £273 pounds to stay there.