Carmelite Hotel

goed stedenhotel ontbijt was ook goed

Lounge/lobby en gehele benedenvloer met restaurant and bar opnieuw gedecoreerd. Geschikt om gasten te ontvangen voor meeting of drankje. Locatie 1 minuut lopen van Union Street, waar voldoende restaurants zijn en alle bussen tevens stoppen.

Er stond op de site dat het hele hotel gerenoveerd was maar dit geldt alleen voor de benedenvloer en de kamers op de eerste verdieping. De tweede en derde verdieping komen nog aan de beurt en de kamers zijn enigzins basic.

Oude stijl, ruime 1 persoons kamer, service in restaurant en receptie

Ligging en het restaurant

Kamers waren slecht onderhouden,De kamer die ik geboekt had was de verwarming kapot en werd verwarmd door een elektrisch kacheltje. De badkamer was steenkoud ook hier functioneerde de verwarming niet.Na klachten hierover kreeg ik een nieuwe kamer die echter wat onderhoud aanging net zo slecht was.Gescheurd behang defecte stopcontacten,afbladerende douche bak.

The staff are very friendly.

The room was a bit small. But it was not a problem for just one night.

The food was lovely and well presented. T waitress staff were also polite

Reception staff when first arriving was not very friendly or welcoming.

The downstirs lobby area is lovely--relaxing

Downstairs is lovely and I had high expectations of my room.What a disapointment.Small single--without even a valance over the base .Room was like a poor b and b. but bathroom good.Carpet in hallway worn and poor.I stayed in room 307.A travelodge room would have been better.Very disapointed and will not use again.but downstairs all it should be.

Very friendly and attentive staff and excellent deal on breakfast - free Continental breakfast at weekends.

The surrounding area was a bit noisy with a lot of bars.

the food was excellent and drinks reasonably priced although the service was a bit slow

I did not get the designer room i booked for. I was told that the room alloted to me had some leakage and was downgraded to a standard room, which was terrible. But what upset me was, someone checked in adter me and were upgraded to a suite. When i questioned them, the explanation was just rubbish as i had witnessed the upgrade and I do not believe them. Also, while billing the next day, they first billed me the booked rate of gbp 145 instaed of the alloted room rate of gbp 85. This was after clearly telling the check in staff to tell the next shift staff of this change in rate. Hotel staff were all sweet and smiling, but they go ahead and do what they want!!!

The staff were particularly helpful. The public areas were upgraded but the room was an extreme dissapointment

There was no overhead light in the room and the lamp was not working. I was trying to find things in the dark the first night. The duvet cover was ripped on the inside. The carpet was not hoovered the 1st day. The floors in the hall were very uneven and I twisted my ankle. There was absolutely no parking.

The service was good and the evening meal was very good. The bar and reception were very relaxing areas.

The room was a little on the small side.