The Grand Hotel  

Close to..Railway Station, good price.

Awful breakfast. noise in corridor in middle of night.

Nothing really, The only good point is that the police lay on a bus for away football supporters from outside the Grand Hotel which takes you directly into the away supporters compound for £3.20 return per person.

The rooms are tiny, Breakfast service really slow, Staff miserable, Hotel not a 4star as advertised. Even the receptionist said its not 4 star standard.

Good value

Cant open windows

I think the staff was lovely and very helpful ,the meals was nice and value for money wwould recomend. And would go again x

I really enjoyd the jaccuzzi and hot tub ,found it very relaxing .The breakfast was really nice ,also liked the fact it was cooked fresh to order .Staff were very friendly and helpfull ,also the cleaners were friendly too . On arrival myself and my husband were a bit disappointed as the room we booked for my husbands birthday didn't have a hot tub as we were led to believe on the internet ,(found internet a bit misleading ) upon approching reception,the matter was sorted almost immediatly and we were upgraded to the pentehouse room ,which was really nice and again very relaxing!!! Also as a nice gesture i recieved half a dozen of red roses delivered by the manager,which i thought was really kind .Have already recommended to a friend and would also recommend to family and friends in the future .(it was a friend that recommended to myself ) really enjoyed my stay at the grande hotel .

Friendliness of all staff - convenience to Railway Station and Hire Car pick up point. Local knowledge. Good low cost bistro meals, excellent breakfast

Convenient in terms of location. Good breakfast.

Went to see my daughter at Uni, would reccommend hotel for location E.T.C. Very helpfull staff and lovely rooms. Food great. Highly reccomended!

This was our 2nd visit to the hotel. I just love the staff, particularly front reception and cleaning services, they are just so down to earth and friendly. We were upgraded this visit which made it even more special. I do think however, that the spa services could be promoted a little more, did not even know they were available until I read a little leaflet in the room, will definately take advantage next time.

The only problem we encounted was at breakfast, service was probably not as good as it could have been and had we not been before would have been unsure of what to do.

Friendly welcome on reception and excellent power shower

Position meant that it was a bit noisy at times. Unable to open windows in room,

Grandma and daughter stayed over after taking our granddaughter to Swansea Uni for her first term. After spending a long day moving everything in we left her there and retired to the hotel for a good rest and found the hotel really comfortable and everything we needed in the room. We would certainly stay again. Thank you.

No complaints but we were only there this time for one night. Welsh breakfast was ordered and enjoyed.

It was renovated about 20 years ago to a very high standard, so it's comfortable and quiet. The day-to-day management is not without its difficulties but they are very helpful when you point out any problems. It's unassuming and friendly: good value for money. It's also 50 m from the station — and a taxi rank.