The Green Dragon  

Good value for money, friendly helpful staff, clean and tidy. Not modern, but then that is what makes the place good!! If you want a modern box hotel with no character go to the travel lodge!! We would stay again!! There only showed a twin room available when booked, on check in they changed it to a double for us with no problems and no extra charge, very happy!

A couple in our partycomplained about a cold room.

Good location, right in town centre.

Rather expensive for the general level of service and state of repair - the interior has seen better days and service was only so-so and impersonal. Buffet style breakfast was more reminiscent of motorway services than a flagship central hotel. Not enough parking for its size and number of guests; we had to use a disabled space and were told "it's OK, there won't be any traffic wardens about on Sunday".

The history captured in the panelled walls and decor create a wonderful atmosphere. Likewise does the preserved character of the hotel. The lounge is wonderful. The wall pictures were fascinating. The 'time capsule' aspect of the hotel should not be destroyed. A male receptionist reacted to our arrival like Basil Fawlty, although he became more helpful as time went on. The female reception staff were very, very helpful. The car park was a blessing. The situation at the centre of town is very appealing. The breakfast was plentiful, with a good choice of menu.

Our room had a tiny attached tv lounge. The lounge ceiling light was not working so we could not sit in and enjoy the room after dark! Instead of being able to read sitting on the couch we had to go to bed! Despite reporting it this was not fixed during our 3 night stay. The table lamp bulb failed next! Our bedroom light also failed - this was fixed. A dining room lady attendant was rather abrupt. The table staff were very helpful.

Convenience to centre of town

Perfect location, city centre, close to cathedral,museum and shops. Lovely staff, very friendly and helpful. I have a small disability so the lift was very helpful. We only stayed for one night but plan to stay at The Green Dragon whenever we are in Hereford in the future.

The only thing I we didnt like was the matress on the bed was too soft for us. However we do not consider this to be the hotel's fault as, due to my disability we are accustomed to sleeping on a very firm matress. We have the same problem wherever we stay. I have read some negative reviews about the decor and the food at the Green Dragon, and OK, the decor is a little tired and dated, but it is clean and warm and at only £60 for a double room it is excellent value for money. Same with the food, at under £10 per person for an all you can eat buffet it is unrealistic to expect Michelin star standard. We enjoyed our stay and are looking forward to staying at the Green Dragon again.

Great position opposite the Cathedral. Very friendly and helpful staff.

Tired beyond words. This used to be the best hotel in Hereford. It looks and feels as if it has had no investment in the past 20 years.

Friendly and helpful staff. Ideal location in the centre of the city. Would recommend hotel for convenience to city centre.

Decor antiquated and in need of refurb although not neccessarily to a modern style . Bathroom facilities dated and brown water through bath tap. Room location between stairs and lift meant many disturbances. Would recommend that anyone staying checks room first. On the 2 occasions i've stayed I have been located in the same area and found that a good nights sleep is impossible.(rooms 241 and 240).

The hotel is very convenient for town centre, it is the only one that is central, however it currently has no competition as other hotels are outwith the town centre. Having had my wedding reception there 40 years ago I find very little has changed apart from some modernisation to the dining room but it still has the air of an old coaching inn which is what is was originally a long time ago. Rooms very spacious and comfortable.

Lift facility was quite small, not sure that a wheelchair would actually fit in with anyone else as well. Not sure what is advertised for disabled people.

The old world charm and pleasant staff made our stay very comfortable good food and wines were abundant no complaints at all.

The floors creaked The hot water was brown The woman who served breakfast was miserable The decor was very worn

Clean and comfortable with a good breakfast and close to the railway station.

Comfortable beds and furniture

Parking availability very poor