The Green Dragon  

The green dragon was by far the worst hotel I have ever stayed in the staff were rude especially in the restaurant the rooms were dirty the breakfast was ok but not great. This was a big disappointment to me as I have stayed in this hotel many times and really loved it I didnt realise it had a new owner I will never stay there again and I would like all of my money back it was a disgrace and totally ruined our weekend

everything was terrible

I liked the traditional look of the place and the central location. I liked the atmosphere and the friendly informality. The daytime desk clerk was very professional, helpful and friendly. The bedroom was wonderfully quiet (I think it faced the side).

Nothing was bad. The food from the buffet/dining room didn't smell great during the day,although breakfast was okay. I definitely wouldn't eat there in the evening. I don't like buffets anyway.

Not much - the restaurant was buffet style and poor. Mushroom soup that did not taste of mushroom. Staff who did not know what a Cabernet Sauvignon was - staff at breakfast very unhelpful. The hotel has a drab appearance would not recommend it to anyone other than it's location!

The room was drab and badly in need of redecoration.

The lounge facilities were very good; the junior staff were particularly pleasnt and helpful ... however, some way to go on the rooms yet.- lighting, TV, general fittings nad floorboards (noisy) will be a major refurbishment exercise.

The restaurant was cheap and cheerful, but would not cater to many guests' expectations.

The Green Dragon retains a period charm - the dining room is particularly splendid - and is well situated in the heart of Hereford within the sound of the cathedral bells.The staff were courteous and friendly and had obviously developed a good rapport with other guests who were staying longer than us ( we were there for one night only). I was relieved that the bedroom was not overheated, and the addition of an efficient portable heater allowed individual choice on the matter. The ( new) television was good - not too big and dominant thank goodness! We enjoyed the breakfast ( scoff-as-much-as-you-can-style) and our visit to the bar.

I have said that the bedroom was not overheated :) but on a freezing night in January it was actually rather underheated ! The bed had only one blanket although another lurked in the cupboard. A duvet might have been nicer. A few small touches would help the overall impression enormously - I suggest getting out two sets of towels if two people are known to be occupying the room ( the other set was with the blanket in the cupboard) and perhaps leaving a small light on in welcome. A flower in a vase would be nice, inexpensive, and give an impression of care and attention to detail - and keeping the tea, coffee, and sugar sachets in a separate bowl or pot is essential - ours were in the mugs which meant you had to empty them somewhere when you wanted to make a drink. The curtains - though very clean - looked a little tatty because they had never been hemmed and the selvedge was showing - a few minutes with a sewing machine could sort that out ! At breakfast I would have enjoyed an offering of herbal tea bags as well as the ordinary sort ( sorry that sounds a bit precious, but I'm not the only person in the world that likes herbal!). There was nothing I disliked about the Green Dragon which is a nice hotel on a good site - but it could make itself better and more instantly attractive at remarkably little extra cost !

I like the location and their hospitality is one of the bests .

The green dragon hotel is good and perfect for travellers that wants good hospitalities and comfort,the hotel is very good and their staffs are smarts and friendly.

Perfect location, city centre, close to cathedral,museum and shops. Lovely staff, very friendly and helpful. I have a small disability so the lift was very helpful. We only stayed for one night but plan to stay at The Green Dragon whenever we are in Hereford in the future.

The only thing I we didnt like was the matress on the bed was too soft for us. However we do not consider this to be the hotel's fault as, due to my disability we are accustomed to sleeping on a very firm matress. We have the same problem wherever we stay. I have read some negative reviews about the decor and the food at the Green Dragon, and OK, the decor is a little tired and dated, but it is clean and warm and at only £60 for a double room it is excellent value for money. Same with the food, at under £10 per person for an all you can eat buffet it is unrealistic to expect Michelin star standard. We enjoyed our stay and are looking forward to staying at the Green Dragon again.

Great position opposite the Cathedral. Very friendly and helpful staff.

Tired beyond words. This used to be the best hotel in Hereford. It looks and feels as if it has had no investment in the past 20 years.

Friendly and helpful staff. Ideal location in the centre of the city. Would recommend hotel for convenience to city centre.

Decor antiquated and in need of refurb although not neccessarily to a modern style . Bathroom facilities dated and brown water through bath tap. Room location between stairs and lift meant many disturbances. Would recommend that anyone staying checks room first. On the 2 occasions i've stayed I have been located in the same area and found that a good nights sleep is impossible.(rooms 241 and 240).

The hotel is very convenient for town centre, it is the only one that is central, however it currently has no competition as other hotels are outwith the town centre. Having had my wedding reception there 40 years ago I find very little has changed apart from some modernisation to the dining room but it still has the air of an old coaching inn which is what is was originally a long time ago. Rooms very spacious and comfortable.

Lift facility was quite small, not sure that a wheelchair would actually fit in with anyone else as well. Not sure what is advertised for disabled people.

The old world charm and pleasant staff made our stay very comfortable good food and wines were abundant no complaints at all.