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Best Western Grosvenor Hotel
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Wann möchten Sie im Best Western Grosvenor Hotel übernachten?
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Bewertungen
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Folgende Bewertungen anzeigen: |
Individuelle Gästebewertungen
Die Gästebewertungen sind nach Sprache und Datum sortiert. Es werden maximal 25 Bewertungen pro Seite angezeigt.
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Robert
Älteres Ehepaar
Luton,
Großbritannien
28. November 2009
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Reception staff were very welcoming, our room was well appointed with a comfortable and clean bed bed , we always had piping hot water. we liked the hotel very much and will certainly use it again when visiting family |
10 |
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Joyce
Älteres Ehepaar
Radlett,
Großbritannien
26. November 2009
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Nice dining room - good breakfast The corridors are a bit of a rabbit warren! |
8 |
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Claire
Junges Paar
chesterfield,
Großbritannien
25. November 2009
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Total relaxation spent without kids |
10 |
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Wendy
Familie mit kleinen Kindern
Wilmslow,
Großbritannien
25. November 2009
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The cosy, family atmosphere made this hotel an excellent choice to celebrate my Father's 80th birthday. There were 11 of us staying - 6 adults and 5 children under 8yrs old. The breakfast was marvellous and gave a fabulous start to the day. |
10 |
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Karen
Junges Paar
Southampton,
Großbritannien
17. November 2009
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The location of the hotel was great. We managed to park easily in the hotel car park. The staff were friendly. The hotel was clean and comfortable. |
8 |
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Anonym
Familie mit älteren Kindern
Großbritannien
15. November 2009
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excelent proximity to the town Breakast was far too expensive, as we were so near the town and could get breakfast less than half the price and of equal quality of that in the hotel we did that. However we would have considered taking it at the hotel if it had been a more competative rate. |
7.5 |
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Stuart
Älteres Ehepaar
Gt Maplestead,
Großbritannien
13. November 2009
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Near to the shops, RS theatre, and the river and all of the above.. Front Bedroom near to a noisy road. Ear plugs required |
9.5 |
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Ann
Familie mit kleinen Kindern
Liverpool,
Großbritannien
11. November 2009
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The hotel was in an excellent location. Away from some of the more noisy areas, yet only a short walk to the main high street, shops, restaurant's, theatre's, river etc. We had a family room which was really lovely. Very nice decor, plenty of room, good facilities, the beds were very comfortable & the room was very clean. We would definitely stay again. Certain reception desk staff although efficient were not particularly friendly or welcoming. We declined the offer of breakfast. At £12.50 a head, we thought this was a little excessive, when 3 minutes away you can get one for half that price. |
8.5 |
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Janet
Mit Freunden
Rochford,
Großbritannien
11. November 2009
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The food was very good and the waiting staff were very pleasant |
8.5 |
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David
Älteres Ehepaar
Lichfield,
Großbritannien
11. November 2009
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The hotel was very attractive and ideally placed for our visit to the RSC. Rooms, facilities etc were all very good and the staff were friendly and helpful. Will use this hotel again. |
8.5 |
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Anonym
Älteres Ehepaar
Großbritannien
11. November 2009
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All the staff were very pleasant, and are always available if information or help is needed. |
8 |
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Thomas
Älteres Ehepaar
Staffordshire,
Großbritannien
8. November 2009
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Central location for town and places of interest . Very warm and comfortable hotel |
8 |
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Kim
Mit Freunden
leices,
Großbritannien
8. November 2009
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we love stratford and the best western grosvenor. |
10 |
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Anonym
Älteres Ehepaar
Großbritannien
7. November 2009
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Convenience to town centre for shopping. |
5 |
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Roger
Junges Paar
Eastham,
Großbritannien
6. November 2009
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The hotel is a lot larger than you may think from first viewing, and the reception staff are very courteous and efficient. ALL the staff we met (either reception, bar, dining room or room service) treated us as if we were the only guests, and nothing could be a problem to them. Although there was a problem with the in-house radio signal (not the TV) , there was a notice about this at the reception desk, and there were clearly signs that the problem was being fixed. We had breakfast in the room (small extra charge - very clearly advertised) and the tray was missing the butter. One quick call to the reception, and the missing butter arrived within 2 minutes - despite our room being one of those furthest from the kitchens. The car parking is not as generous as some, and can quickly fill up. Some Stratford hotels have previously allowed us to stay in the car park on our checkout day whilst we stay in the town for a few hours, but on this occasion we were unable to as the hotel was fully booked.Couldn't see any sign of a lift (although I didn't ask as we didn't need one) to make it easier for less able guests to get to the rooms. |
9.5 |
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George
Älteres Ehepaar
GODALMING,
Großbritannien
5. November 2009
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The room was very clean but was not cleaned until late on our second day. Staff were very helpful. It was difficult to get bar service around lunch time. The room was very hot despite heating being off. Unable to open windows to cool it down. |
7.5 |
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Anonym
Junges Paar
Großbritannien
5. November 2009
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It's location, a few minutes walk from the centre of town was ideal. The bar staff were very friendly. The room could have been cleaner. There were large cobwebs hanging from the central light and the curtains. The TV didn't work with the external aerial and we had to use the internal aerial. The picture was awful. When mentioning it on the Friday night we were told digital TV was being installed & it would be sorted in the morning. On saturday morning we were telephoned & asked to leave our room as the TV repair firm needed to get into the room. On return in the evening nothing had been done. On departure I pointed out the inconvenience & asked if there was anything that could be done. The duty manager said she could only discount by £10 as she didn't have the authority to do any more than that. I'm currently awaiting to speak with |
4 |
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Michelle
Älteres Ehepaar
Winchester,
Großbritannien
5. November 2009
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The hotel was in an excellent location just a few minutes from the town. Unfortunately, the breakfast wasn'y very good. |
7.5 |
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Julia
Älteres Ehepaar
Milton Keynes, BUCKS,
Großbritannien
4. November 2009
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The hotel it's was very well presented. I particularly liked the fact that by surprise we were upgraded to a suite at no extra cost and on no request from us. The staff at Breakfast were especially friendly and yet very professional. |
8.5 |
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Michael
Junges Paar
London,
Großbritannien
4. November 2009
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Central location was excellent Despite being made well in advance, our booking was not registerred at the hotel, luckily they had spare rooms. |
7.5 |
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Kay
Älteres Ehepaar
Hastings,
Großbritannien
3. November 2009
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The staff were polite friendly and helpful, food varied, hot and tasty. The main hotel areas were clean comfortable and relaxing, and it was extremely convenient to the town. The bathroom was a bit shabby with marks on the ceiling, grime round the overflow in the bath and the bath grab rail was broken. (I did fill in a form and put it in the box at reception.) |
7.5 |
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Keith
Älteres Ehepaar
Lytham St Annes,
Großbritannien
3. November 2009
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staff really friendly, food lovely, room great location superb Too lat eto get a car parking space the first night £20 in the local car park - only 1 minute walk so location good but pricey. |
9.5 |
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Prudence
Mit Freunden
Hyde,
Großbritannien
31. Oktober 2009
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We liked the way we could have a 2 course pre-theatre early dinner with the dessert in the bar after the performance. The food quality was excellent. The coffee, which was served to us in the bar on two occasions was luke-warm. |
8 |
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Anonym
Älteres Ehepaar
Großbritannien
30. Oktober 2009
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Convenience to the town and car park facilities |
8.5 |
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Lloyd
Älteres Ehepaar
Sheffield,
Großbritannien
29. Oktober 2009
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Made to feel very welcome at all times. |
10 |
Die Gästebewertungen drücken die persönliche Meinung der Kunden von Booking.com aus, die nach ihrem Aufenthalt einen Fragebogen ausgefüllt haben. Diese Aussagen müssen nicht mit der Meinung von Booking.com übereinstimmen.
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