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161 Banks Rd, Poole, BH13 7QL – Show map
Excellent location — rated 9.7/10! (score from 622 reviews)
Rated by guests after their stay at Haven Hotel.
|Double Room with Balcony and Sea View|
|Double Room with Harbour View and Balcony|
|Double Room with Sea View|
|Deluxe Double Room with and Sea View|
|Standard Family Room||
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30 properties in Poole
Including hotels, apartments, villas and more.
622 verified reviews
We speak your language
Haven Hotel's staff speak: French, Spanish, English, German
When you book with us your details are protected by a secure connection.
BBQ facilities, Outdoor pool, Terrace
Tennis court, Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool
Food & Drink
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Babysitting/child services, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
French, Spanish, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children from 0 to 3 years are charged GBP 5 per person per night for children's cots/cribs.
All children from 4 to 14 years are charged GBP 15 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Haven Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 622 reviews
Value for money
Show reviews from:
With direct access to a Blue Flag beach, this modern hotel provides spectacular views over the famous Sandbanks. It offers free Wi-Fi and has an award-winning restaurant, water sports and leisure...
Score from 561 reviews Good
With scenic views across Poole Harbour, this hotel offers boutique rooms, an award-winning restaurant and stylish cocktail bar.
Score from 270 reviews Very good
Situated on Bournemouth's West Cliff and with parking for up to 66 cars, Best Western The Connaught Hotel is less than 500 metres from sandy beaches, the BIC, and the Pavilion.
Score from 717 reviews Fabulous
With rooms offering fine Egyptian linen, handsprung beds, and plasma TVs, Hotel Du Vin Poole is just 10 minutes’ walk from Poole Harbour.
Score from 207 reviews Fabulous
Stayed at the Haven hotel at Sandbanks for a wedding reception. I found the staff to be very courteous, helpful and well trained. My room was excellent, bed was so comfortable and the view was fantastic. I would happily book again and hopefully stay for a few more nights.
Only downside I can think of was the shower in my room's water pressure was very poor, but it did have a bath, so no issue!
food was very good
the room 103 was very noisy I think it was the air con units out side
The staff where very friendly and helpfull and room was very good my
My wife was dissapointed there were no bathrobes or slippers which we expected from a hotel of that quality
When I arrived, the reception manager was able to change my room to one with a moreagnificent sea view for two of the three nights I was there. Excellent
Well situated to visit other landmarks and places.
It felt quite dated and almost like an old peoples home. Coming from living in the UAE and trying to compare this 4 star to what I'm used to was quite difficult as it didn't stack up on any level.
Location. Evening restaurant service and food quality. Outdoor pool and lounging area. Very comfortable beds. Very helpful staff.
High prices. Very noisy bedrooms (doors and walls need sound-proofing); woken all the time by smokers and other guests coming back late at night. Breakfast service. Tiny indoor pool.
Beautiful location nice lounge big rooms . Stuff amazingly helpfull
good view,food,location,friendship with other guests,easy travel access .
bed should be king size ,up grade tv,screen size, add air con.
The friendliness and helpfulness of the staff was excellent. The breakfast restaurant and food was excellent and the views from the restaurant were stunning. We really enjoyed the use of the leisure facilities especially the pool, sauna and hot tub.
The sink plug in the bathroom did not provide a good seal and therefore trying to shave in the morning was awkward at best. The taps on the sink had a tendency to drip unless they were over tightened, indicating that the washers were becoming worn. The door to the bathroom was loose on its hinges resulting in not being able to shut the bathroom door without physically lifting it by the handle first. The door was also not in keeping with the air of quality that Hotel projects. The bedroom was in need of some re-decoration. These are relatively minor points, but they did detract a little from the whole experience of staying at a luxury hotel.
All of the above
The room we had was just a little tired bathroom hot tap was broken although this did not stop us having hot water , we couldn't really fault it apart from that.
Location and view from room was fabulous
The hotel felt run down and the lack of an A la carte menu dissapointing especially as it was our wedding anniversary
Positives: location, weather, pool facilities, good food, usual hotel prices for drinks, good sized room, convenient parking - used facilities before check in (3pm) and after checkout (11am). Would go back (for the weather/location).
A little pricey, but that is down to the location and you need to drive to get to other facilities. Limited options apart from the beach e.g. pubs not within walking distance.
Location was great and staff very helpful.
Queuing in traffic to reach the hotel. Was very hot in room and no air conditioning but a fan was provided.
Restaurant bar and staff very good. Food was excellent.
Bedroom was poor quality Coffee machine was just a kettle, with UHT milk the bed looked a mess I would rate as a 1star not 4.5 star as we were led to believe.Bar prices were extortionate.
The location and the views
Couldn't get a table in the restaurant for the entire duration of our stay , and the bathroom was very basic and in need of updating
top quality hotel and location
price of drinks, hence drop in mark for value for money
Loved the location , but wasn't aware of the chain ferry right outside our room which runs until 11 pm and early mornings ' very noisey ! Pool was nice , breakfast was very good
Sloping floors in bedroom and bathroom ! Paper thin walls ! Banging doors ! Staff not very quiet ! Had the worse sleep ! This should be more of a 3 star hotel not a 4
Location Breakfast good View in restaurant good
Decor Does not feel fresh Slightly old and need of a thorough spring clean of carpets and walls
The wonderful, wonderful location
Bad coffee at breakfast. Would like my coffee served to me and to be of good quality not from a self service machine. Not good
Wifi failed to work!
Always the view and breakfast is excellent
The spa area and pool is not very clean and needs some updating or decorating very rundown ... Considering the rest of the hotel ...
Breakfast was amazing.
Pool was a bit chilly for me
The hotel was very restful lovely staff ,our harbour view room with balcony was perfect .5 * breakfast and service .will go back
As we stayed for a week we would have liked a safe in the room .
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