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161 Banks Rd, Poole, BH13 7QL, United Kingdom – Show map
Excellent location — rated 9.7/10! (score from 639 reviews)
Rated by guests after their stay at Haven Hotel.
|Double Room with Balcony and Sea View|
|Double Room with Sea View|
|Double Room with Harbour View and Balcony|
|Special Offer - Standard Double Room|
|Standard Family Room||
|Deluxe Double Room with and Sea View|
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69 properties in Poole
Including hotels, apartments, villas and more.
639 verified reviews
They speak your language
Haven Hotel's staff speak: French, Spanish, English, German
Booking is safe
When you book with us your details are protected by a secure connection.
BBQ facilities, Outdoor pool, Terrace
Tennis court, Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool
Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Babysitting/child services, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
French, Spanish, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children from 0 to 3 years are charged GBP 5 per person per night for children's cots/cribs.
All children from 4 to 14 years are charged GBP 15 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 639 reviews
Value for money
Show reviews from:
With scenic views across Poole Harbour, this hotel offers boutique rooms, an award-winning restaurant and stylish cocktail bar.
Score from 300 reviews Very good
With direct access to a Blue Flag beach, this modern hotel provides spectacular views over the famous Sandbanks. It offers free Wi-Fi and has an award-winning restaurant, water sports and leisure...
Score from 621 reviews Good
Holiday Inn Express Poole is 20 minutes' walk from Poole's ferry port with connections to France and the Channel Islands. It offers free Wi-Fi in all areas and free buffet breakfasts.
Score from 415 reviews Good
Located on the seafront, overlooking Bournemouth Bay, this modern and uniquely styled hotel has a 1930s Art Deco style, a seasonal outdoor heated pool, a day spa, and a lido deck.
Score from 915 reviews Very good
Room with sea view
Thought bar area was very dull considering what an excellent location the hotel has
Sea view from room. [supplement] Excellent breakfast.
Car park can get full if other functions have booked. Minor negative.
The location, the quality of the public rooms and the food were all good and comfortable. A good hotel for people who want to relax and enjoy the sea air providing they do not want to watch television (see didn't you like comments).
Each time I wanted to watch television I had to call reception who would send someone up to try and get the TV working. Apparently the hotel frequently have 5 or 6 requests an evening from guests having the same trouble. It is very sad that the hotel group who own the hotel are not prepared to replace the small piece of equipment which is the cause of the problem. I suggest people check with the hotel if this problem has been resolved before confirming their booking.
Good food, friendly staff , nice spa and swimming pool. Fantastic location
All 3 bedrooms were completely worn out and the noise from the wedding below was appalling.
Room with sea views Pools Bar food & breakfast Friendly staff Location
Dinner menu choices were daily, but not enough variety for each day. Rooms and pool area needs some TLC maintenance
The rooms with a balcony was well worth the extra money. The restaurant food was excellent and not too expensive and staff very helpful. All in all a great place
The reception didn't lease with the restaurant when booking us in. Best to check with the restaurant they have received the booking.
The location difficult to beat. Views of Poole Harbour and location on Sandbanks. Wonderful walks and easy access to Shell Beach via Chain Ferry.Excellent friendly staff. Excellent amenities and lovely restaurant - Le Roches. What's not to like?
Staff were excellent, very helpful and very friendly. Rooms were great, very comfortable and superb views. Location can't be beaten!
Staff helpful and pleasant. Made to feel very welcome. Bedroom large and clean. Pool outside pleasantly warm. Indoor jacuzzis fun. Tennis court well kept. Food and service in restaurant excellent
the location is excellent if you like the sea
Position is what keeps it so popular with non corporate guests. Dinner in the restaurant is excellent and good value. Breakfast buffet is also good.
As with last year, pool area around sunloungers is dirty. Pool attendant said he was too busy to deliver a mattress yet was chatting to other guests less than a minute later. Many staff fail to smile or greet guests in passing. Poorest position of table in restaurant. I met other guests in Knoll House hotel who have left the Haven hotel for the same reason. The hotel sems to cater more for corporate and spa guests than "casuals".
location was excellent , the ferry for Brownsea Island and Poole was just a step away. Sitting on my balcony watching the boats go by.
The allocation of tables at breakfast time , after you were directed to your table and by the time you wandered back with your breakfast someone else was sitting there.
proper ale in the bar. good breakfast. good view (sea view), good location
Fantastic location, friendly and helpful staff. Excellent breakfast, nice spa. Lovely atmosphere, a great hotel with superb views.
Noisy at night, the doors don't have slow closure fittings.
The view. The breakfast
Some of the bar staff and waitresses were quite unhelpful and rude...not the restaurant staff who were very good
Nothing was too much trouble for the staff who sorted out problems immediately.
Just returned from a 4 night stay with our little grandson. Hotel staff were very helpful and friendly. The location and facilities at this hotel are great for all ages to enjoy. Cannot wait to go back.
NO AIR CONDITIONING IN BEDROOM.
The position of the hotel and the standard of service and food were excellent. Will definitely return.
Location on edge of bay . Spa , restaurant etc
The constant loud fan noise from restaurant in room. Could not sleep . The fact had to eat all meals at set time. No feeling of hospitality what so ever.
The staff were courteous, helpful, and professional. The communal areas and our room were a pleasure to spend time in. The hotels position was spot on. The breakfast had every option you could wish for
my only negative was the lack of choice of a vegetarian option in the bar,( not even a sandwich) and only one in the evening resturant
The superb view from the balcony over the sea and Poole Harbour
There was no chair in the bedroom to sit and watch television or read the paper. The car parking was very crowded and sometimes it was impossible to find a space.
Waking up to the sound of the sea.
The top rooms on floor 3 are very hot at night.
The location. So good that this was our second visit.
Seaview bedroom decor is plain and needs refreshing. Room is very hot because it is at the top of the builing and does not have air conditioning. The bathroom is adeqate but not "modern" as described in booking information.
Location, large room with balcony.
Chain ferry noisy.
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