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Resort highlights

Free parking

Activities:

Tennis court Golf course (within 3 km) Fitness centre
Show map Haven Hotel

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Newest reviews for Haven Hotel

  • Glen
      United Kingdom
    2 September 2014

    Stayed at the Haven hotel at Sandbanks for a wedding reception. I found the staff to be very courteous, helpful and well trained. My room was excellent, bed was so comfortable and the view was fantastic. I would happily book again and hopefully stay for a few more nights.

    Only downside I can think of was the shower in my room's water pressure was very poor, but it did have a bath, so no issue!

    9.6

  • Andrew
      United Kingdom
    2 September 2014

    food was very good

    the room 103 was very noisy I think it was the air con units out side

    7.9

  • Colin
      United Kingdom
    1 September 2014

    The staff where very friendly and helpfull and room was very good my

    My wife was dissapointed there were no bathrobes or slippers which we expected from a hotel of that quality

    7.5

  • Anonymous
      United Kingdom
    31 August 2014

    When I arrived, the reception manager was able to change my room to one with a moreagnificent sea view for two of the three nights I was there. Excellent

    9.6

  • Stuart
      United Arab Emirates
    31 August 2014

    Well situated to visit other landmarks and places.

    It felt quite dated and almost like an old peoples home. Coming from living in the UAE and trying to compare this 4 star to what I'm used to was quite difficult as it didn't stack up on any level.

    6.3

  • Christopher
      United Kingdom
    30 August 2014

    Location. Evening restaurant service and food quality. Outdoor pool and lounging area. Very comfortable beds. Very helpful staff.

    High prices. Very noisy bedrooms (doors and walls need sound-proofing); woken all the time by smokers and other guests coming back late at night. Breakfast service. Tiny indoor pool.

    8.3

  • Daiva
      United Kingdom
    30 August 2014

    Beautiful location nice lounge big rooms . Stuff amazingly helpfull

    8.8

  • Anonymous
      United Kingdom
    30 August 2014

    good view,food,location,friendship with other guests,easy travel access .

    bed should be king size ,up grade tv,screen size, add air con.

    7.1

  • Stephen
      United Kingdom
    27 August 2014

    The friendliness and helpfulness of the staff was excellent. The breakfast restaurant and food was excellent and the views from the restaurant were stunning. We really enjoyed the use of the leisure facilities especially the pool, sauna and hot tub.

    The sink plug in the bathroom did not provide a good seal and therefore trying to shave in the morning was awkward at best. The taps on the sink had a tendency to drip unless they were over tightened, indicating that the washers were becoming worn. The door to the bathroom was loose on its hinges resulting in not being able to shut the bathroom door without physically lifting it by the handle first. The door was also not in keeping with the air of quality that Hotel projects. The bedroom was in need of some re-decoration. These are relatively minor points, but they did detract a little from the whole experience of staying at a luxury hotel.

    7.9

  • David
      United Kingdom
    26 August 2014

    All of the above

    The room we had was just a little tired bathroom hot tap was broken although this did not stop us having hot water , we couldn't really fault it apart from that.

    9.6

  • David
      United Kingdom
    26 August 2014

    Location and view from room was fabulous

    The hotel felt run down and the lack of an A la carte menu dissapointing especially as it was our wedding anniversary

    5.4

  • Janine
      United Kingdom
    25 August 2014

    Positives: location, weather, pool facilities, good food, usual hotel prices for drinks, good sized room, convenient parking - used facilities before check in (3pm) and after checkout (11am). Would go back (for the weather/location).

    A little pricey, but that is down to the location and you need to drive to get to other facilities. Limited options apart from the beach e.g. pubs not within walking distance.

    7.9

  • Janet
      United Kingdom
    23 August 2014

    Location

    Nothing!

    7.5

  • Chris
      United Kingdom
    23 August 2014

    Location was great and staff very helpful.

    Queuing in traffic to reach the hotel. Was very hot in room and no air conditioning but a fan was provided.

    7.5

  • Jim
      United Kingdom
    22 August 2014

    Restaurant bar and staff very good. Food was excellent.

    Bedroom was poor quality Coffee machine was just a kettle, with UHT milk the bed looked a mess I would rate as a 1star not 4.5 star as we were led to believe.Bar prices were extortionate.

    5.8

  • Sharon
      United Kingdom
    21 August 2014

    The location and the views

    Couldn't get a table in the restaurant for the entire duration of our stay , and the bathroom was very basic and in need of updating

    9.2

  • Charles
      United Kingdom
    19 August 2014

    top quality hotel and location

    price of drinks, hence drop in mark for value for money

    9.2

  • Joanne
      United Kingdom
    19 August 2014

    Loved the location , but wasn't aware of the chain ferry right outside our room which runs until 11 pm and early mornings ' very noisey ! Pool was nice , breakfast was very good

    Sloping floors in bedroom and bathroom ! Paper thin walls ! Banging doors ! Staff not very quiet ! Had the worse sleep ! This should be more of a 3 star hotel not a 4

    4.6

  • Anonymous
      United Kingdom
    18 August 2014

    Location Breakfast good View in restaurant good

    Decor Does not feel fresh Slightly old and need of a thorough spring clean of carpets and walls

    5.4

  • Chrissie
      United Kingdom
    17 August 2014

    The wonderful, wonderful location

    Bad coffee at breakfast. Would like my coffee served to me and to be of good quality not from a self service machine. Not good

    7.9

  • James
      United Kingdom
    16 August 2014

    Wifi failed to work!

    9.6

  • Rebecca
      United Kingdom
    15 August 2014

    Always the view and breakfast is excellent

    The spa area and pool is not very clean and needs some updating or decorating very rundown ... Considering the rest of the hotel ...

    7.9

  • Peter
      United Kingdom
    14 August 2014

    Location, restaurant.

    Bathroom.

    6.3

  • Allison
      United Kingdom
    14 August 2014

    Breakfast was amazing.

    Pool was a bit chilly for me

    9.6

  • Marjorie
      United Kingdom
    13 August 2014

    The hotel was very restful lovely staff ,our harbour view room with balcony was perfect .5 * breakfast and service .will go back

    As we stayed for a week we would have liked a safe in the room .

    9.6

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