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Recently booked in Poole
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Very good,
Score from 151 reviews
“Absolutely fantastic in all areas. Room spacious, clean with all the essentials - hair dryer, tea making facilities etc. great value for money, fantastic views, and leisure amenities. Can't wait to go again!”
Marie,
Birmingham
Located on the Sandbanks Peninsula of Poole Harbor, this elegant hotel features a fitness center, 2 restaurants and panoramic views of Poole Bay. There is also free Wi-Fi and a beauty spa. The bright bedrooms at The Haven each have a satellite TV, tea/coffee facilities and a private modern bathroom. Some rooms have scenic views towards the Purbeck Hills or Brownsea Island. The Haven restaurant offers fine dining with sea views. La Roche restaurant serves fresh seafood and classic British cuisine, and features a spacious terrace. There is also a stylish lounge bar. The fitness center features indoor and outdoor swimming pools and a fully equipped fitness suite. Guests can also relax in the sauna, jacuzzi and steam room, or try indulgent treatments in the salon. The wide range of facilities at Harmony at The Haven include a gym, sauna, steam room, hot tub, hydrotherapy pools and a heated, seasonal outdoor pool. There is also a poolside bar and grill for light meals. The Haven Hotel is just a 15-minute drive from Poole Ferry Terminal, offering crossings to the Channel Islands. Free parking is available, and Sandbanks Beach is just a few feet away. Hotel Rooms: 77 Most recent booking for this hotel was yesterday at 16:52 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Elevator, Baggage Storage ActivitiesTennis Court, Sauna, Fitness Center, Solarium, Spa , Massage, Hot Tub, Turkish/Steam Bath, Indoor Swimming Pool, Outdoor Swimming Pool ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Dry Cleaning, Honeymoon Suite, Packed Lunches, Fax/Photocopying
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Total Hotel Score:8.4
Based on 151 reviews Guest reviews are written by our customers after their stay at FJB Collection - The Haven. |
Score breakdown
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Score filter |
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Michelle
Young couple
London,
United Kingdom
May 9, 2012
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The small beds and noise levels (creaking floorboards and banging doors)
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8.3 |
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Jonathan
Young couple
London,
United Kingdom
May 8, 2012
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amazing location - staff very well trained and helpful. rooms desperately need modernising - bit of detail and expense could be sensational.
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7.5 |
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Kath
Solo traveler
glossop,
United Kingdom
May 7, 2012
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Nice balcony with room lovely surprise. Great food very quiet location Too far from Poole, last bus leaves Poole at 6.00pm
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9 |
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Juliana
Mature couple
Poole,
United Kingdom
April 24, 2012
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Excellant value for money with all the facilities available. Smart Hotel and excellant breakfast. Location perfect. Haven bedroom could do with a re-furb and a decent T.V. would help - there was no instrucations. Also our car registration number was incorrect left with Reception and we received a parking fine in the post. After appealing this was cancelled but would suggest the Hotel give patrons a sticker to put in car window.
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8.3 |
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Bridget
Mature couple
South Cave,
United Kingdom
April 18, 2012
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We both enjoyed our latest stay at The Haven. We felt we were looked after well, but have just a couple of points to make, as follows: Our stay this time was for 4 nights, and the shampoo/bath oils etc were not renewed, nor was there a lot of thought put in to replenishing the tea and coffee (not enough milk either!). The bath was incredibly small and not easy for my husband to get in and out of. We have stayed at The Haven before (and Harbour Heights too) as we visit several times each year to visit family who live in Sandbanks. We would certainly opt to stay at the Haven or Harbour Heights, but would hope to be given a room that was not so difficult to access - Room 341). It would also have been helpful if a member of staff had shown us to the room, and a little help with our luggage would have been much appreciated as there were a number of stairs and doors to cope with. In fact two days into our stay, I found two very elderly people wandering around our corridor looking for their room and getting rather upset. I hope the foregoing comments may be helpful. Bridget Mustard
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7.5 |
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Michael
Young couple
Cheltenham,
United Kingdom
April 17, 2012
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Food was excellent, location is fantastic, right next to beach and ferrys for trips to Studaland and Brownsea Island.
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8.3 |
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Terry
Mature couple
Hythe Southampton,
United Kingdom
April 15, 2012
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My wife and I know the area well but this was our first stay at The Haven;we thoroughly enjoyed our stay. The reception,sea view,bar,restaurant and service were excellent.
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10 |
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Lynne
Mature couple
Aylesbury,
United Kingdom
April 11, 2012
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The wonderful location and excellent food.
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8.3 |
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John
Group of friends
Shirrell Heath,
United Kingdom
April 10, 2012
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Great location Friendly staff Good Food
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8.3 |
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Robin
Mature couple
Southampton,
United Kingdom
April 9, 2012
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The hotel was in a great location, and the outside areas were very nice. The lounge and restaurant areas were very good and the staff were excellent. The only criticism i would have was the although the rooms were roomy the bed was only a standard double so could have easily accommodated a king size bed and the decor was dated other than that no complaints.
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7.9 |
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Stuart
Mature couple
Hutton, Weston super Mare,
United Kingdom
April 8, 2012
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The location is well known to us and is in a totally stunning setting, some of the best views in England in my opinion. The bar and dining area were well positioned for maximum views. Parking was plentiful. The main communal areas of the hotel are excellent. Our room was quite small and very basic with a small bathroom and could have done with some TLC and updating. The bed was a bit lumpy and the bedding and pillows below average. The corridors leading to the bedrooms could have done with redecoration and this is at the start of the season.
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7.5 |
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Simon
Mature couple
Emsworth,
United Kingdom
April 4, 2012
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Sunday morning sat having breakfast in the sun looking over the entrance to Poole harbour and the sandy beaches of shell bay.
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8.3 |
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Marie
Young couple
Birmingham,
United Kingdom
April 3, 2012
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Absolutely fantastic in all areas. Room spacious, clean with all the essentials - hair dryer, tea making facilities etc. great value for money, fantastic views, and leisure amenities. Can't wait to go again!
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10 |
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Geoff
Group of friends
route de jerbourg,
Guernsey
April 3, 2012
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Fantastic hotel with friendly staff, we were made to feel so welcome, the night porter Darren deserves a special mention for being a truly exceptional member of staff!
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10 |
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Paul
Solo traveler
THIRSK,
United Kingdom
April 2, 2012
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Excellent on all fronts. Fantastic location, excellent staff, lovely room and all at a very competitive price. Nothing negative.
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9.5 |
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Russell
Family with young children
St brelade,
Jersey
March 28, 2012
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The location was great for the harbour and was in a fantastic area. Amazing sea views and lovely big room, we were a late booking and they gave us a free upgrade! Staff extremely polite and the comfiest beds! Will definitely stay again!
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10 |
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Michael
Solo traveler
Kenilworth,
United Kingdom
March 28, 2012
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Superb location Decor is looking a bit tired, but overall the ambience is very pleasant
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7.9 |
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Rod
Mature couple
South Godstone,
United Kingdom
March 28, 2012
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Lovely swim pool/view/beach Room very small could not eat in the evening all booked up for dinner on 2 nights. Hotel now very old.
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7.1 |
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Chris
Mature couple
Grange-over-sands,
United Kingdom
March 26, 2012
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The outdoor pool Lovely location. Restaurant was non existant!! Bistro
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9.6 |
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Douglas
Solo traveler
Leeds,
United Kingdom
March 23, 2012
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The superb location at the end of the Sandbanks peninsula overlooking the sea and the entrance to Poole Harbour. It also has nice heated indoor and outdoor pools. The hotel is built as a square with a central service area and my single room overlooked this area so there was no view at all and at times of the day it is quite noisy from a extraction unit and from staff throwing rubbish into bins. Also during my stay scaffolding was been erected.In fairness however it is quiet after 10.30 P.m Whilst the room was modern it would benefit from an easy chair and also double glazing My advice to anyone considering the Haven is make sure you book an outside room even if only overlooks the car park
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7.5 |
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Kieran
Young couple
Kent,
United Kingdom
March 18, 2012
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The location was excellent and the hotel was in a really nice spot to enjoy the delights of Sandbanks. We changed rooms when we arrived as we really wanted a sea view the staff could not do enough to accommodate our request which made our stay even more enjoyable. I would highly recommend this hotel to anyone to enhance your Sandbanks stay. If I was to be really picky the bar staff lacked experience and I did not feel confident they always knew what they were doing.
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9.2 |
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John
Solo traveler
Derby,
United Kingdom
March 15, 2012
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I enjoyed the location, ease of parking and the freedom to come and go as I please. The single room was comfortable with good facilities.The inclusive breakfast was excellent and sufficient to satisfy any appetite and the restaurants and bar had a splendid view of the sea and beach. The staff were friendly and cooperative at all levels. The indoor spa and outdoor heated swimming pool were good. I left the Haven feeling that I had enjoyed my stay and would like to come again. The dinner for the evening was well cooked and presented but I felt that the portions were much too small.
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10 |
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Clive
Group of friends
bristol,
United Kingdom
March 14, 2012
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Everything fine with only 1 issue, tv had only 2 channels working, done installation twice with no luck, this needs to be sorted, did'nt complain, thought I would wait until home,because this was the only problem.
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8.8 |
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Joanna
Young couple
High Wycombe,
United Kingdom
March 13, 2012
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We really enjoyed our stay at The Haven, the location is fabulous and the swimming pool and spa facilities a real bonus. The staff were lovely and the restaurant food was very good. The bar food prices are a little expensive but the food is nice. The room was excellent and very clean. The bedroom and the corridors were very hot, even with the windows open the room was still too warm.
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8.3 |
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Terry
Mature couple
Portishead,
United Kingdom
March 12, 2012
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Good location with good facilities and a welcoming atmosphere
Did you find this review helpful?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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