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161 Banks Rd, Poole, BH13 7QL, United Kingdom – Show map
Excellent location – rated 9.6/10! (score from 737 reviews)
Rated by guests after their stay at Haven Hotel.
|Double Room with Balcony and Sea View|
|Double Room with Sea View|
|Double Room with Harbour View and Balcony|
|Special Offer - Standard Double Room|
|Standard Family Room||
|Deluxe Double Room with and Sea View|
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67 properties in Poole
Including hotels, apartments, villas and more.
737 verified reviews
They speak your language!
Haven Hotel's staff speaks: Portuguese, French, Spanish, English, German
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BBQ Facilities, Outdoor Pool, Terrace
Tennis Court, Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 3 year are charged GBP 5 per person per night in a crib.
All children from 4 to 14 year are charged GBP 15 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 737 reviews
Value for money
Show reviews from:
With direct access to a Blue Flag beach, this modern hotel provides spectacular views of the famous Sandbanks. It has free Wi-Fi and has an award-winning restaurant, water sports and leisure club.
Score from 623 reviews Very good
On Poole Quay (wharf), this modern hotel overlooks Poole Harbor. Thistle Poole is a family-friendly hotel with 2 bars, a spacious terrace and an award-winning restaurant.
Score from 344 reviews Good
With scenic views out over Poole Harbour, this hotel features boutique rooms, an award-winning restaurant and stylish cocktail bar.
Score from 372 reviews Excellent
Situated within the major feeder links, a warm and friendly welcome awaits all guests at this well established 3-star hotel, which offers good quality accommodations with the added touch of a natural...
Score from 304 reviews Very good
Very pleased with hotel
Helpful friendly staff. Excellent breakfast and fantastic views from dining area.
Bed a bit narrow for current expectations.
Everything from the moment we arrived. Lovely room with fabulous views. Dinner in restaurant gorgeous. Staff wonderful. Spa and hot tub fab. All in all will definitely return again and again and would strongly recommend.
Amazing location and great staff
Bed was a little uncomfortable
Leisure facilities are excellent. Our bedroom was spacious and very comfortable. Some staff were very good at their jobs; others were not well-trained, especially in the lounge bar.
Inconsistent staff. Poor handling of the fire alarm in the middle of the night.
The staff are excellent in all areas of the hotel. Food in the restaurant is very good. We have returned many times.
The guest ale in the bar once again ran out with no replacement during our weekend stay.
The room had s wonderful view.
The restaurant evening food was very poor choice. No choice really. Breakfast was average. Staff were miserable. You had to get your own coffee toast . Never done that in a four star and it felt rushed unfriendly .
I loved the bed. Felt like I was sleeping on clouds.
The room was too small and there was no fridge. They cheekily added a charity donation to my bill and I don't think it was appropriate to have to ask them to take it off. I donate already and don't appreciate that tactic.
Balcony and view, easy parking, comfy bed, spa facilities, superb location and friendly staff.
Wish I could have stayed for longer......
Lovely location, friendly staff and fine restaurant too...
Fantastic location. Friendly staff. Good bar food. Plenty of parking.
Hotel is looking tired in some areas needs an update. Rooms over looking the car park are better value than rooms with a sea view.
Location, facilities, friendliness and helpfulness of staff, quietness Opulence of lounges and dining room
Bed too soft and room too warm, TV difficult to start
Fantastic location and a good all round experience.
lack of tea making facilities
Location, restaurant, friendly staff.
staff, very friendly. facilities great, value for money.very clean, warm and comfortable.
Having read some strange reviews for this hotel I conclude that some people don't have class and are better off going to Travelodge! The decor has a slight "Art-deco feel" and is timeless.The views from the dining room are fantastic. Breakfast was buffet style and had every possible combination of delights.
Nothing. A perfect stay.
Lovely large room with stunning view, large balcony, very comfortable.
The hotel had large parties both nights we were there, we were on the first floor and the music was really loud, no sleep until it stopped!
Staff Cleanliness Views of the sea Swimming Pool/Spa Breakfast
Lack of fish in menu Poor handicapped access to reception.
No chocolate mint with coffee No nuts etc offered with pre-dinner drinks.
Staff, location, views, size of room
Noise from adjoining bedrooms due to very thin walls. No minibar in room , no room safe, Locked out of own room (key failed).
I liked it all
Comfort all the way, service with a smile, staff make us very welcome as soon as we walk into to the reception. rooms very smart and chairs to sit in looking out over the sea. food very good 5 star looking forward to going back in the summer Graham from Fareham Hampshire
Beautiful hotel, beautiful location. Clean and comfortable room, great ambience and very good facilities.
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