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The Highwayman InnCannards Grave Rd, BA4 4LY Shepton Mallet (Show map) Good, Score from 101 reviews“The friendliness of staff and the location. Very close to all major attractions in the area. An enjoyable stay, would definitely go back”
Lee,
Leeds
Surrounded by views of the scenic Mendip Hills, The Highwayman Inn is situated in picturesque Shepton Mallet. It offers 14 refurbished rooms with private bathrooms, and free public on-site parking. Each room features multichannel TV, and a hospitality tray including hot beverages. Hearty, traditional food is served in the inn’s restaurant. Guests can enjoy a drink in The Highwayman’s acclaimed real ale bar, and play a game of pool in the games area. Shepton Mallet is the ideal location from which guests can explore the Somerset countryside. Bristol and Bath can both be reached in 40 minutes’ drive, and Glastonbury is a 15-minute drive away. Hotel Rooms: 14, Hotel Chain: RelaxInnz.
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Total Hotel Score:7.6
Based on 101 reviews Guest reviews are written by our customers after their stay at The Highwayman Inn. |
Score breakdown
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Score filter |
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Stephen
Hutton, Driffield,
United Kingdom
5
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The helpful staff.
2 out of 2 people found this review helpful, did you?
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9.2 |
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Andrew
Cumbria,
United Kingdom
5
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The standards were maintained throughout our stay, any requests were met right away. I have already told friends when ever visiting the surrounding area for example Bath, Wells, etc the Inn is ideally situated.I Found you were treated like family to which all the staff should be congratulated for their friendliness and kindness. The live entertainment was also excellent Fri thro SunThe.Even the food was of a very good high standard. I do believe that in the not too distant future the Inn will be extended this I am sure will enhance what is already there I wish them good luck in this venture. We could find nothing to dislike.
2 out of 2 people found this review helpful, did you?
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10 |
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Iris
Plymouth,
United Kingdom
5
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The rooms were very comfortable & the shower was excellent. Food was very good & the staff were very friendly,welcoming & pleasant. Bar enterment was very good.
2 out of 2 people found this review helpful, did you?
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9.2 |
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Anonymous
United Kingdom
5
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Welcoming friendly service. Carpark on site.
2 out of 2 people found this review helpful, did you?
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9.6 |
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Hannah
Basingstoke,
United Kingdom
5
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A warm welcome from the owner & a speedy check in to our room. The room was very clean & tidy! Looks like it has been refurbished recently. The Highwayman was very well signposted from the main roads so extremely easy to find.
2 out of 2 people found this review helpful, did you?
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8.8 |
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Valentine
mid glamorgan,
United Kingdom
5
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very good service very good room and good food
2 out of 2 people found this review helpful, did you?
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10 |
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Alfred
Chelmsford ESSEX,
United Kingdom
5
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Staff, facilities homely and typical Somerset. Breakfast fresh & wholesome and convenient opening hours. Great contribution to an excellent weekend visiting friends in the area. No biscuits with the tea making facilities- no problem.
2 out of 2 people found this review helpful, did you?
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8.5 |
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John
Halesowen,
United Kingdom
5
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Excellent free parking, warm welcome,friendly staff, warm clean newly decorated and furnished room (room 9), comfortable bed, good en suite facility. From outside you would not expect the quality that you then find. I know the breakfast to be good.
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10 |
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Lee
Leeds,
United Kingdom
5
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The friendliness of staff and the location. Very close to all major attractions in the area. An enjoyable stay, would definitely go back
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10 |
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Anonymous
United Kingdom
5
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Very friendly staff Constant buzzing during the night noise coming from outside, we were in room 12.
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8.3 |
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Anonymous
United Kingdom
5
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Friendly staff and good and efficient breakfast service. No pressure on the shower. In 4 days towels were never changed to clean ones. Although carpet was cleaned every day, there was a thick layer of dust on the spokes of the chairs. Duvet cover was always put on straight, but sheet was still rumpled from night before.
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6.3 |
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Russell
Chesterfield,
United Kingdom
5
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Very clean. Friendly and helpfull staff . Good location Payment taken from card upon booking and prior to arrival. Central heating in room turned off for night time and room very cold. External looks very dated
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8.3 |
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Anonymous
United Kingdom
5
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Location to where we were working Food expensive, beer expensive, no one around at 7am for breakfast,arrived at 715am ish, they did say sorry
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7.5 |
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Anonymous
United Kingdom
5
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great value for money, friendly staff, location good, breakfast lovely.
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10 |
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Anonymous
United Kingdom
5
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The food was excellent
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5.8 |
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John
Nr Halesowen,
United Kingdom
5
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The welcome was very warm The room (No 12) was really comfortable and warm. There was no external noise. The ensuite was a very high standard, The television was very good.The breakfast was excellent.The parking was very good. As I get to that part of the country reasonably frequently I will deffinately use the Highwayman again.I Did not have an evening meal but maybe the next time.
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10 |
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Anonymous
United Kingdom
5
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Staff weloming/cheerful Plumbing & teasmaid problems - room too hot little ventilation
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6.3 |
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David
St Albans,
United Kingdom
5
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Good value
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7.1 |
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Anonymous
United Kingdom
5
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I found the managers very helpful and friendly and immediately resolved any problems we had. My room was well appointed and the ensuite shower room reasonably large. I would have liked brown bread for breakfast but was told by the manager that the owner only supplied white.
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7.5 |
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Anonymous
United Kingdom
5
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The meal I had in the evening was lovely and there was plenty to eat. The hotel staff were very friendly and the service was good. . When I came down for breakfast the dining area wasnt very clean and the full english breakfast was cold.
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6.3 |
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Kevin
Dubai,
United Arab Emirates
5
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I live and work in the Abu Dhabi and return back to the uk if, and when I can and I always stay @ the Highwayman when I go to Somerset. The Staff are cheery, friendly and the Inn is clean and comfortable and ticks all the right boxes for Me. I would highly recommend the Inn and its local Cider(s) to anyone.
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7.9 |
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Clare
Wickford,
United Kingdom
5
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The time span for breakfast was early and very short (7.30 to 8.45am) Therefore only 1 of us was able to have breakfast - i was dissappointed with this and it is inconsistant with other B&B I have stayed at
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6.3 |
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Doug
Neston,
United Kingdom
5
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Good basic accomodation. Good food in bar Quite a long way outside centre of Shepton Mallet
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7.5 |
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Terry
Sudbury,
United Kingdom
5
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Clean, good food and staff Kept awake by an overflowing pipe(?) water poring down on my window ledge/glass in room 14
Did you find this review helpful?
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9.6 |
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Robin
Wilmslow,
United Kingdom
5
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The food.
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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