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Newest reviews for Hour Glass Hotel

  • Suzanne
      United Kingdom
    August 26, 2014

    Clean and tidy, well equipped hotel. Very friendly and helpful staff. Have used this hotel several times through the summer for business and the excellent standard has been consistent each time. Will be staying here again in the future.

    10

  • Rafael
      United States of America
    August 19, 2014

    What I liked the most was the staff. The two gentlemen at the front were really friendly and helpful. One of them showed me around and explained all the rules of the hotel. I also liked how clean they kept the bathrooms during our stay. We got shared bathrooms and they remained spotless the whole weekend.

    8.8

  • Anonymous
      Belgium
    August 14, 2014

    Shower in the room

    Beds,brakfust was only 3 pieces and everyvthe same, no hame ore egs

    5.4

  • Maureen
      United Kingdom
    August 12, 2014

    Good location and facililties

    Cold shower! On top floor so couldn't get hot water and no time to wait for the shared bathroom.

    7.5

  • Luca
      Italy
    August 2, 2014

    The staff was friendly

    The price was too high compared to the city's area

    3.8

  • Mark
      United Kingdom
    August 2, 2014

    The hotel was very clean and had a lovely kitchen. The shower room was also clean and moden. Great budget acomadation would return

    The area its in let's it down but don't judge it till you stay

    8.3

  • Tomoko
      Japan
    July 28, 2014

    Staff was nice and friendly and we could get free up grade to en-suite room. It was a bit far from elephant & castle station by foot, especially with luggages so that I recommend you to take 343 bus from the station and get off at Alsace Rd (I'm not sure about the bus stop name).

    8.8

  • Anonymous
      United States of America
    July 20, 2014

    the owners seemed friendly and willing to please.The bathroom facilities the toilet shower wash basin were new however very reduced space.There was a washing machine and dryer in a kitchen for laundry

    the kitchen was not well ventilated and very hot.the bathroom was too small and was difficult to move in. Two people could not fit comfortably in the room with a double bed. One side of the bed was against the world with your window. It was very noisy at night

    3.8

  • Anonymous
      United Kingdom
    July 15, 2014

    seems not safe

    7.5

  • Kathryn
      United States of America
    July 10, 2014

    We stayed for a week and had an excellent time! Great value overall! It was easy to get anywhere around London from this hotel; only a 15-20 minute walk to Elephant and Castle, or you can take one of several buses that stop right out front. Clean rooms, friendly staff, full kitchen with all appliances & cookware. We would definitely stay here again.

    10

  • Ana
      United Kingdom
    July 8, 2014

    Very nice staff Kitchen and bathroom excellent Very clean

    The location

    7.1

  • Anonymous
      United Kingdom
    July 2, 2014

    Friendly staff

    Shared bathroom & shared toilet Noisy neighbours upstairs

    5.4

  • Francis
      Ireland
    June 27, 2014

    great location, staff friendly and helpful , nice pub , friendly atmosphere

    9.2

  • Ian
      United Kingdom
    June 22, 2014

    Arrived at Hotel to find it was not as expected and the room smelt damp and discusting. After telling reception it was not good enough, left and handed back keys. Hotel still refuses to return any of the money for the 4 nights (over £450) which I think is outrageous

    2.5

  • Helen
      Canada
    June 22, 2014

    Close to bus station, mini fridge has shared kitchen

    Bad area, shared bathroom

    5.4

  • Graham
      United Kingdom
    June 21, 2014

    this pub is exactly what you expect from the reviews. It's like staying at the Queen Vic in Eastenders. Only the staff are very friendly Romanians !! The locals are great and the highlight of the stay. Taking into account the low car parking charges. the price is good.

    Trying to get a cab in the morning was very difficult. Noise levels were quite high also.

    6.3

  • Donatas
      Lithuania
    June 20, 2014

    Good location, TV, free wifi, nice kitchen with all possible supplies, nice shower.

    Very hot water in the shower, couldn't make it colder. Squeaking bed:)

    9.6

  • Chien-yu
      United Kingdom
    June 17, 2014

    Clean!

    Location is not good enough, but thanks there is a bus station out there.

    7.1

  • Amanda
      United Kingdom
    June 8, 2014

    Cleanliness and staff

    Location and look from outside On council estate and not a hotel.

    6.3

  • Emil
      Bulgaria
    June 4, 2014

    Really nice place to stay. Plenty of bathrooms and toilets fresh and clear all the time. We never used the kitchen but it seemed well equipped and furnished. The room was decent, nothing special but fine for the price. The location didn't look unsafe at all to me - we came back to the hotel late every night and never noticed anything even remotely dangerous.

    Because people tend to read negative comments I'll post it here - not really a complaint but a tip from me: The bust stop next to the hotel isn't really convenient, instead just go to Old Kent Road (just few minutes walking) (Dunton Road bus stop) and you'll find lots of direct buses to most London sights.

    8.8

  • Joanna
      Poland
    June 3, 2014

    Fantastic staff, nice pub downstairs, very clean

    Far from the city centre and the metro station. The surroundings didn't look safe.

    9.2

  • Susan
      Canada
    May 27, 2014

    Cheap and cheerful! The staff were friendly and accommodating, and the room was clean and the bed comfortable. It's a short bus ride into Elephant and Castle, and the bus stops right in front of the building, and runs 24 hours.

    9.5

  • Carolina
      Argentina
    May 20, 2014

    The amenities are good, you have a fridge in the room (very useful) and it has a common kitchen and loundry.

    The location is not very good but just in the corner you have a bus that takes you to the Tower of London and there you can connect whit other buses to go anywhere in town.

    6.3

  • Anonymous
      United Kingdom
    May 13, 2014

    Bus outside that went directly to a tube station -elephant and castle

    Area,wouldn't recommend at night,pub attached dirty and run down.first impression dread!accommodation quarters a better surprise and seemed safer adequate if on a budget.

    5.8

  • Anonymous
      United Kingdom
    May 11, 2014

    Handy for bus routes - comfortable and clean

    Checking in at bar - proprietor demanded ID and intimated I wouldn't be allowed to stay, despite having paid up front by credit card, unless I had ID - should have been a listed requirement on booking.com - just a bit odd

    7.5

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