Some of their photos are a lie: They have a picture of delicious american pancakes in syrup and strawberries, when they dont have any pancakes at the hotel. This was one of the reasons that we booked this hotel, for a delicious breakfast at the hotel, and we were very disappointed in this. Why have picture of pancakes when they dont sell them? To attract customers? So instead I ordered a Greek Salad which was disgusting. It was dunked in oil, it only tasted of fat oil. It was barely any vegetables, only some sour small tomatoes and olives and lettuce. No cucumber, peppers or anything. So disappointed in the food.
Also very expensive food and drinks at the hotel.
They could have shown more information about everything. We had to ask for the Wifi password, and we also didnt have a clue that there was a mini fridge in the hotel room with free drinks and crisps. This could have been clearified before so we knew, and didnt have the need to go shoppping for that.
The shower had very slow speed on the water, took a while to wash shampoo out of the hair.
It was advertised that there was a docking-station in the hotel room, but there wasn't.
Helpful and welcoming staff. Always eager to help and solved our few problems happily.
Beautiful hotel, glorious bar and gorgeous hotel room. The bed sheets were soft and nice to sleep in and the hotel room had everything you needed. Coffee, tea, mini bar, milk, crisps, hot chocolate, gowns etc.
Very central in Edinbourgh, we could walk to nearly everything, and easy to stop by the hotel room in the middle of the day to drop of bags, for so to go back out for dinner or whatever you wanna do.
Loved the bath, and that the room had Shampoo, Shower Gel and Body Lotion. A little taste of luxury.
Everything in the hotel room of coffee, tea, towels and everything in the mini bar got restocked everyday.