Mercure Hythe Imperial Hotel & Spa  

We chose this hotel as a good location to take an early crossing on the channel tunnel. The hotel appears to be a little past its best and could do with a facelift but staff were all very friendly and helpful. Plenty of parking. I had a nice big room overlooking the sea.

Beware the restaurant food - it was a bit odd. I'd stick to the simpler menu in the bar.

Nice and clean,fantastic breakfeast,nice staff,easy parking,good value.

Room 407,very hot room,would not recommend to stay in that room in the summer. Apart from that,very nice indeed,and would not hesitate to stay at the hotel again,and hopefully will be back in June for my birthday.

Hotel tired and in need of refurbishment.

Proximity to Beach and town. Spa facilities.

Food and drink prices.

We have been to this hotel 5 times before we just like it there food is very good spa is good . You can sit back and have a good time

Views

The hotel needs updating. Very expensive to eat at the hotel.

Ii liked the location and layout of the hotel

I thought the interior needed redecorating & the restaurant food was nothing like the image portrayed on the website. Very disappointing.

Receptionists , one on arrival and another in morning were very professional and helpful. Barman speeded up our children's bar snack orders because of their age and again very helpful. Room very good with adjoining room for children and very good value. Returned for Lunch the following day for 7 as breakfast and bar snacks were nice - 2 waitresses gave great service and very friendly .

Lunch for 7 people - carvery was not on therefore roast dinners ordered were plated. Generally not a problem but the Turkey , stuffing and roast potatoes tasted like they had been reheated a number of times! I was visiting between Christmas and new year therefore maybe there was a lot if leftovers - understandable at home but not when you are paying for it , in my opinion.

Excellently relaxing and quiet.

The scaffolding

The evening hotel receptionist/ very pretty and very helpfull

Shower not the best i've used!!!

Great location for dogs,lovely swimming pool,spa,sauna,jaccusi,steam room,gym.Good views from front and back of hotel,very close to sea. Tennis courts very accessible along with olf course. All in all I would give this hotel 9 out of ten.

For Business Users it was a pleasant stay providing all of the facilities required to work remotely, excellent food, great location and most importantly friendly and helpful staff.