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The Mercure Hythe Imperial Hotel and Spa
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When would you like to stay at the The Mercure Hythe Imperial Hotel and Spa?| Room type | Max | Rate |
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| Standard Room with 1 double bed, Ocean view |
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Show prices |
| Standard Room with 1 double bed |
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Show prices |
| Jr Suite With 1 Double Bed Ocean View |
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Show prices |
| Executive Room with 1 double bed |
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Show prices |
| Standard Room with 2 Single Beds |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Heating, Luggage Storage, All Public and Private spaces non-smoking.
Activities
Tennis Court, Sauna, Fitness Centre, Golf Course (within 3 km), Games Room, Spa & Wellness Centre, Massage, Children's Playground, Table Tennis, Jacuzzi, Hiking, Squash, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Bridal Suite, Currency Exchange, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and costs GBP 9.95 per 24 hours.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children or adults stay free of charge for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
All bedrooms overlook the English Channel or 50 acres of our landscaped gardens.
There are also a number of rooms that have the advantage of offering views of the golf course and Folkestone, or Romney Marsh Bay stretching miles into the distance.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
The Mercure Hythe Imperial Hotel and Spa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
62
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Annie
Solo traveller
maidstone,
United Kingdom
December 6, 2009
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Another thoroughly enjoyable stay at this lovely hotel. Had a nice large bedroom with sea view. The staff were very helpful and courteous |
7.5 |
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Roger
Mature couple
SWAFFHAM,
United Kingdom
November 30, 2009
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We were amazed to be given a real suite of rooms with a sitting room, dressing area, lovely bedroom and en suite, all with fabulous sea views. Excellent in every way and a reasonably priced good meal and super breakfast too! |
10 |
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David
Mature couple
Marlborough,
United Kingdom
November 15, 2009
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The room, the general ambience of the Hotel, the bar External lighting - not a big deal but could have been brighter - It would be nice if hotels such as this offered packages (similar to airport hotels) that included 15 or 7 days parking and transfers for travellers to europe using Eurostar |
9 |
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Ian
Mature couple
Eastbourne,
United Kingdom
November 11, 2009
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I liked the attitude of the staff, the location, the general quiet atmosphere of the hotel - may have been helped by the lower occupancy at this time of the year. My room is In serious need of refurbishment as is much of the building. I hope that when this is done the character of the place, which I liked very much, is not lost. |
7.5 |
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Ravinder
With friends
Hampton,
United Kingdom
October 27, 2009
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It is close to the sea, large gardens, adequate parking for guests. It has got various comforts one would expect from a good quality four star hotel. The lift was not working. While the room rate with breakfast were competitive, the dinner rate for a three course meal were very high. |
8.5 |
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Anonymous
Mature couple
United Kingdom
October 21, 2009
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We went there to be pampered and looked after, which was the case |
9 |
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Paul
Mature couple
Hawkinge,
United Kingdom
October 15, 2009
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Over priced, shabby, needs updating and sensible bar prices it's not London, roomsneeds to be better laid out and shower dirty |
3.5 |
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Mike
Mature couple
London,
United Kingdom
October 7, 2009
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Very close to the beach and within walking distance of the town centre, within it own magnificant grounds Very limited, and overfussy, dinner menu. I was suprised that for a hotel of this size, the wine list was so very limited. |
6.5 |
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Peter
Mature couple
Southampton Hampshire,
United Kingdom
October 3, 2009
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Very nice situation, quiet, close to the sea with lovely gardens Buffet breakfast was poor Traditional english breakfast fried eggs were almost hard scambled egg had separated and the bacon was hard and overdone We have had better at at motorway services! Lighting at main entrance was poor also the car parking areas . |
5.5 |
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Derek
Family with older children
Bruxelles,
Belgium
September 29, 2009
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This is a grand old hotel that has kept a lot of its period charm. The location on the beachfront couold not be more romantic and the spa/pool complex is a perfect retreat when the rain lashes down. |
7.5 |
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Roger
Mature couple
Burnham on Crouch,
United Kingdom
September 28, 2009
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We enjoyed the location of the hotel , overlooking the sea ,and only around a 10 minute walk into town . Some very nice pubs and restaurants in town . Hotel also has a nice indoor pool and spa . |
8.5 |
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John
Mature couple
Morpeth,
United Kingdom
September 28, 2009
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easy parking, good breakfast No Wi Fi in rooms. This should be a free service in this modern day. |
6.5 |
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Paul
Solo traveller
AMERSHAM,
United Kingdom
September 17, 2009
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I enjoyed the quiet and relaxing hotel environment, but it was outside peak holiday periods. The way the communications between the kitchen and service staff was very poor and rather outdated. To hear the chef shouting "service" for the attention of waiter/service staff in the restaurant was continuous and rather "Faulty Towers" like - why not have a small buzzer or bell as used elsewhere? Also waiter/service staff entering kitchen doors and shouting to the chef or other kitchen staff with the door still open, but why shout?? - rather unprofessional in a nice quiet restaurant!! |
8.5 |
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Anonymous
Family with young children
United Kingdom
September 14, 2009
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The reception staff were extremely helpful and the room was very comfortable The bunk beds were somewhat dangerous and my daughter hit her head on the wooden frame. The food in the bar was horrendous. The order was wrong, we were told that some of the food had been dropped on the floor so we never recieved it and some of the food was merely re fried. We never recieved an proper apology or money off the bill although admittedly we didn't ask.It was a shame because otherwise we would have been very happy to recommend the hotel- especially given the helpfulness of the recpetion staff and the rooms. |
7 |
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Anonymous
Mature couple
United Kingdom
September 6, 2009
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The hotel was ideal for us travellling with our two dogs. We were very impressed with the full breakfast, included in our room rate, particularly the freshly squeezed orange juice. The room was very warm, even with the windows open, perhaps indicating a lack of insulation. |
9.5 |
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Lisa
Young couple
Leeds,
United Kingdom
September 5, 2009
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the room was fantastic, with an amazing view |
10 |
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Anonymous
Mature couple
United Kingdom
September 5, 2009
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The friendliness of the golf pro. The welcome at the Spa. The pool when it was quiet. |
7.5 |
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Christine
Mature couple
caterham,surrey,
United Kingdom
September 4, 2009
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spa facitities good taking 50£ from credit card without telling |
5 |
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Nick
Young couple
Stratford upon Avon,
United Kingdom
September 1, 2009
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The breakfast waiting staff were efficient and smiling! A welcome change. The choice of breakfast items was also good. The spa facilities were pleasant. Make sure you book any beauty treatments atleast 7 days in advance. My Indian head massage was very relaxing and the the member of staff was very polite and professional. The price of drinks in the bar was high - £10 for a beer and a glass of wine. The room, although very clean, was looking a bit tired and in need of a touch of TLC. Not sure it should be rated 4* probably more a high level 3*. |
8 |
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Sarah
Mature couple
Aylesbury,
United Kingdom
August 27, 2009
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Lovely room with sea view. Vey comfortable. Very good breakfast. Helpful pleasant staff. Will definitely return. |
9.5 |
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Lee
Family with young children
cheshunt herts,
United Kingdom
August 26, 2009
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Very clean and staff were very friendly. |
8.5 |
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Vivien
Mature couple
London,
United Kingdom
August 26, 2009
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I liked the friendliness of the staff and our lovely room, much nicer than expected, although a little shabby (the curtain linings were torn) it was large and comfortable. The spa was also a very pleasant experience. |
10 |
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Lorraine
Mature couple
Bishops Stortford Herts,
United Kingdom
August 24, 2009
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The room was very comfortable with a sea-view, that was an unexpected bonus. The breakfast was excellent. All staff were polite, friendly and very helpful. |
9 |
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Anonymous
Mature couple
United Kingdom
August 23, 2009
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Efficient and friendly staff and an ideal base for visiting interesting and historical parts of Kent |
9 |
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Janis
Group
London,
United Kingdom
August 20, 2009
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Excellent location, good size rooms with stunning views, a lot of character and must have been a luxury hotel in its day. Good to have a pool, gym and spa room, and to be able to use the golf course. Staff very friendly. Sadly the hotel is extremely understaffed, so that cleaning and restaurant service is slipshod - not the fault of the staff themselves who were very friendly and helpful. The windows were filthy, curtain linings in tatters, and we only had winter duvets with no sheets. Not enough lounge and bar space for a hotel this size. |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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