The Kimberley Hotel

The decor was fab, location was brilliant, hotel staff were first class.

The Restaurant experience was exemplary. The food was varied and of the highest quality and the service was attentive without being over-powering. Not particularly expensive either!

Toilet seat was cracked and had been for some time it seemed.

excellent food and really helpful staff. very convenient for conference centre

Within walking distance of town center.

Car parking was dreadful and lighting in the bedrooms was very poor.

location to Town for 2 day break

Car Park not ideal-Walk surface to annexe to room 3101 not to good - Would anticipate someone tripping. Hotel got bill wrong but have since sorted it out very well and the lady spoken too by phone was exceptionally helpfull and rang us spot on time on 23/11 a she said.

We enjoyed our weekend. The breakfast was very good. The staff very friendly. Location was good.

We had a room at the front which was fine but the room was not as nice as the one shown on website. And a fan or something was running all night but stopped about 8.30 in the morning which was quite annoying. We would return but get a different room.Parking needs sorting we had to park quite away from hotel.

I enjoyed the availability of the staff and the room. The closeness to the International Conference Centre was also an issue.

we think this hotel was excellent in every respect and would not hesitate in staying here again.

I liked the old world design of the hotel which I thought fitted very well with its surroundings. The rooms were surprisingly modern compared to the old world style of the hotel which was super. In the hotel information in the room there was a reference made to a 'teddy' being left in the room - this wasn't the case - maybe it's only in executive rooms? Maybe the hotel info should be clearer about this?

Very comfortable hotel, well located for the town centre. The staff were very friendly and helpful. Excellent dinner in the restaurant where the staff could hardley have been more attentive and friendly. Breakfast very good too.

Staff were excellent, breakfast was very good

Loud disco until 2.00am, room above, could hear everything, later found extractor fans outside room very noisy, no sleep!! Totally ruined weekend, had planned to spend most of Sunday in Harrogate, went straight home to Suffolk.

i think it needs a bigger car park but the hotel is first class

choice of beer

at first was offered Character room which I had booked, on viewing room found it to be in v poor condition, broken fittings/furniture, old fuzzy tv etc, after complaining was provided with executive room which was superb. don`t know why they keep the character room they are supposed to be same standard as exec rooms with an extra twist, ie French .Thai etc.But do not compare.