Mercure Cardiff Centre  

Breakfast very good, staff excellent, massive room....parking on the premises....very nice....!!!

location very very poor. it's neither in the city nor in the cardiff bay area. walking to either of the places was really really scary. Had to cancel walking due to very worst pedestrian walking way I have ever come across. Bear in mind, I had two young boys aged 6 and 3....no crossing place, no lights, no pedestrian walk.....!!! It was really scary......!!!

Staying with my daughter mid-week we found this to be the quiet and comfortable overnight stop we needed. The room was large and airy with two double beds, with a modern and very clean bathroom. We felt able to arrive when we wanted and the later departure time than some places offer is helpful, so as to feel no rush to get out.

One of the beds did have a dip in the middle.

The room was clean and of a good size, the staff were very helpful and friendly when we asked for extra things, it didnt seem a problem to them. Lots of choice for breakfast and for only £5. it was fab. And it was great that we didnt have to be out of our room till 12pm so it didnt feel rushed. The bed was very comfortable and we had a really good nights sleep.

The room facilities were poor and only enough tea/coffee for one drink per person. The breakfast was cr#p bacon beans and 1/2 hour wait for scrambled egg ( that did not turn up) no tomatoes sausage hash browns black pudding that other Mercure hotels have , Rice crispies or weetabix was on offer only. All in all we have used Mercure hotels before and this was the worst one that I have ever stayed in, Staff paid lip service only but did not do anything else. I will never use this hotel again.

Comfortable rooms

Lacking disabled bays in car park

Conveniently placed for access to Cardiff City Centre by bus or taxi and also to Cardiff Bay. Both are around a 15 minute walk from the hotel, but the walk is pleasant and easy enough. Taxi's are between £4-£5 to city and bay. Staff were super efficient and friendly and rooms lovely and clean. Got upgraded to twin double beds on arrival which was lovely! You get what you pay for in hotels and for a convenient, cheap stay, this is fab. Would recommend and book again

Close to city centre, 15 mimute walk or £5 taxi.

Really clean and nice friendly staff.

The friendliness of the staff as you entered the Hotel. The cleanliness & general appearance.

very clean and central to theatre and shops

Staff were very polite and friendly. The room was spacious and clean. Would have liked hot chocolate sachets as well as tea and coffee sothat the room facilities meet children's needs too. The room was close to both the shopping area and the harbour area. Car parking had spaces but not disabled parking that we could see. The staff allowed us to leave our car there whilst we went into the city sightseeing which was very useful.

The hotel was comfortable and easy access to walk to town and the bay