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Recently booked in Colchester
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Good,
Score from 194 reviews
“Comfortable and clean with an excellent location for my purposes”
Eileen,
Darnac
This modern hotel and recreational club, located to the south of Colchester, is the premier hotel in north Essex. The hotel features 110 bedrooms which have been carefully designed with your personal comfort in mind. The beautiful scenes of Constable country, including Flatford Mill and Dedham, are a short distance and numerous other attractions include Colchester Castle, art galleries, stately homes, gardens and a number of English vineyards open to the public. The elegant lounge and cocktail bar provides the perfect meeting place and somewhere to relax before dining in the splendid Roman Room Restaurant, which offers a selection of international cuisine, complemented by carefully selected wines from around the world and served by friendly and professional staff. The Lifestyle Health & Leisure Club is complimentary to residents during their stay and facilities include a 50-foot indoor swimming pool, jacuzzi, steam and sauna rooms, fully air-conditioned gym and 2 outdoor tennis courts. Beauty treatments are available by appointment and for an additional charge. Unfortunately the hotel does not have an elvator. Hotel Rooms: 110, Hotel Chain: Best Western, BDL Hotels. Most recent booking for this hotel was today at 05:30 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu ActivitiesTennis Court, Sauna, Fitness Center, Massage, BBQ Facilities, Indoor Swimming Pool, Indoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Dry Cleaning, Hair/Beauty Salon, Breakfast in the Room, Honeymoon Suite, Currency Exchange, Shoe Shine, Fax/Photocopying, Special Diet Meals (upon request), Suit Press
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Total Hotel Score:7.7
Based on 194 reviews Guest reviews are written by our customers after their stay at Best Western Marks Tey Hotel. |
Score breakdown
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Score filter |
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Christopher
Group of friends
colchester,
United Kingdom
May 1, 2012
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what we did not like was the hotel haveing a wedding thier as it was noisy and we and some more compain about it
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7.1 |
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Markus
Family with young children
Sutton,
United Kingdom
April 30, 2012
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Nice hotel and good value for money. Breakfast was excellent. Only minus that spa treatments weren't available and jacuzzi and sauna was out of action. Would happily stay there again.
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7.5 |
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Ray
Mature couple
PRISSAC,
France
April 26, 2012
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Friendly Staff good service good location Slow check in due to staff shortage on desk
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9.6 |
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Jeremy
Young couple
Glos,
United Kingdom
April 24, 2012
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All the staff we delt with were extremly helpful. The room we were given was clean with all the facilities as you would expect. However I feel the room could probably do with refurbishing/updatin very shortly. Both the carpet and curtains were well worn.
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7.5 |
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David
Mature couple
champagne le sec,
France
April 24, 2012
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It is comfortable in every way, eary to relax there and all the staff are very friendly. The bathrooms need updating. As a "mature couple" we prefer to shower since it is becoming increasingly difficult, even unsafe, to climb in and out of a bath. Having a shower over the bath is not ideal particularly if (as it did) the water temperature changes and one has to bend and reach under the water flow to operate the controls.
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7.5 |
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Edmund
Mature couple
Chesterfield,
United Kingdom
April 20, 2012
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A surprising find. Not many hotels get everything right but this one did. The staff were great, the room was comfy, the leisure facilities were good........ The list goes on. I'll stay here again.
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10 |
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Esther
Mature couple
Southend-On-Sea,
United Kingdom
April 17, 2012
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Its closer to us, the bed was soo soft and comfortable. We were able to relax well and the purpose of the holiday was met. Only on catering side, needs a bit of improvements. Adding little bit of salt changes food taste. On our last day the brakefast was realy good with nice tasty.
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8.3 |
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Veronica
Group of friends
OXFORD,
United Kingdom
April 16, 2012
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Warm and friendly and were able to use room before 2pm as the wedding we attended was at 2pm at Layer Marney Hotel so big thumbs up for being able to change after travelling a few hours. There were no biscuits to nibble on while we had coffee in the room.
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10 |
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Andrew
Group of friends
LONDON,
United Kingdom
April 11, 2012
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Breakfast, gym, swimming pool, but the gym could be bigger. Also, the bedrooms were slightly bigger. The internet connection was somehow problematic.
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5.4 |
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Christine
Mature couple
Telford,
United Kingdom
April 10, 2012
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The room and the staff - very helpful Cost of the food - a breakfast for £10 was greedy when one mile down the road the Toby Inn did a far better selection for just over £5
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8.5 |
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Emily
Group of friends
Sale,
United Kingdom
April 10, 2012
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Very friendly helpful staff, large rooms, good shower. Well presented hotel. The tea in the rooms tasted odd but this was a very minor issue.
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8.3 |
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Paulette
Mature couple
London,
United Kingdom
April 5, 2012
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For someone with a disability this was not a suitable hotel ~ I made over 4 room service calls ~ none of which were answered during the nights stay. Hotel staffs focus was mainly on functions being catered for. However when checking out I expressed my concerns to General Manager who appeared concerned that night staff were not reaching service standards ~ he tried to address on the spot with member of staff who was on duty that night who with a unprofessional attitude tried to deny all knowledge which clearly irritated the Manager. I believe I was grossly under estimated as I have over 25 years in retail banking as a Bank Manager so am extremely service concious. Thus iI booked out instead of extending my stay ~ booking a further 4 nites in the Crown Five Lakes worthy of their 4 star rating.
1 out of 1 people found this review helpful, did you?
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3.5 |
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John
Solo traveler
Vaux,
France
April 2, 2012
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Stayed previously so can say that it is cleaner and fresher than used to be. Big effort has been made thank you.
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9.2 |
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Tamsin
Solo traveler
Kidderminster,
United Kingdom
April 1, 2012
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The food was over priced for the quality and portions.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Susan
Mature couple
london,
United Kingdom
March 28, 2012
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All of it
Did you find this review helpful?
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7.5 |
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Richard
Mature couple
St leoanrds On Sea,
United Kingdom
March 26, 2012
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Staff and venue itself Did not get water and fruit in room as advertised, not all facilities is Spa working
1 out of 1 people found this review helpful, did you?
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7.1 |
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Eileen
Mature couple
darnac,
France
March 20, 2012
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Comfortable and clean with an excellent location for my purposes
Did you find this review helpful?
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8.3 |
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Alexandra
Mature couple
Coventry,
United Kingdom
March 20, 2012
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A good hotel. Nice room and good breakfast
Did you find this review helpful?
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10 |
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Anita
Solo traveler
Manchester,
United Kingdom
March 17, 2012
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I was very pleased with the hotel but the slime and grime in the gym area and swimming pool was appalling. I'm sure Aggy would have had it closed down. Jacuzzi was out of order for several days. Sauna which has seen better days was also out of order for a few days. The swimming pool walls and floor was slimy and the grime thick on the walls. It needs to be renovated and refurbished.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Chris
Mature couple
anglesey,
United Kingdom
March 14, 2012
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Bar maid friendly hotel tidy cleanliness needs sorting generally fairly good few management problems noticed not in touch with staff Would recommend.for position as a visitor to colchester but not for well managed hotel needs general shake up regards chris
1 out of 1 people found this review helpful, did you?
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6.3 |
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Gordon
Young couple
Nottinghamshire,
United Kingdom
March 14, 2012
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Thought the spa and leisure centre could have had longer hours as we didn't get to use them.
Did you find this review helpful?
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7.5 |
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Martin
Solo traveler
Ross-on-Wye,
United Kingdom
March 12, 2012
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The staff were friendly, and the bed was very comfortable. The breakfast was awful - so-called scrambled eggs that were seemingly re-constituted - coffee and tea served from jugs - at £84 per night not what is expected.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Iain
Solo traveler
PRESTON,
United Kingdom
February 28, 2012
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Comfortable, good food, well situated on the route to London
Did you find this review helpful?
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8.3 |
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Roy
Mature couple
caldicot,
United Kingdom
February 27, 2012
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Value The manner of reception staff
Did you find this review helpful?
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6.3 |
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Shaun
Solo traveler
London,
United Kingdom
February 25, 2012
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Good bath, nice breakfast (though faily overpriced at nearly 15pound) good staff generally and a good bar and nicely decorated with a good carpark which was conveniant Felt very old and a bit worn out, the pool was not usable as it was full of todddlers most of the day and the gym such as it was was disapointing. The menu I was given to order breakfast had coffee stains and was torn which was a bit strange and the tv was stuck in the courner of the room and was quite small and could not be adjusted to make it easier to see
Did you find this review helpful?
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6.7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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